Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, with complaints about dirty dining areas and bathrooms.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, incorrect, or poorly prepared items.
Staff Attitude
Several reviews noted unprofessional behavior from staff, including rudeness and lack of customer service skills.
DL
Dave L
Jan 1, 2026
5.0
Love Wendy's. Food is always fresh and tasty. The staff is exceptional and welcoming.
MM
Michael McMillan
Jan 1, 2026
5.0
The cashier, I believe he said his name was Laney, with a southern accent was not only very welcoming but very funny! His manners was unmatched and I'll keep returning if customer service is like this! This was on new years around lunch time
KK
KiM
Dec 31, 2025
1.0
Employee working the morning drive through was rude!! Took order with an aggravated tone. Greeted employee when reaching window to pick up order and my drink/food was handed to me immediately closing her window not saying one word. Completely miserable experience.
SH
S Hitchings
Dec 30, 2025
1.0
Ordered five things got charged for ten things only received 3 things and the employees argued with me about the items.
GG
Gregory Gartland
Dec 27, 2025
4.0
I was surprised that lunch for 2 ppl was $35. I won't ever be doing 'fast' good again
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the business hours for Wendy's at 3825 Dewey Ave, Greece, NY?
Wendy's at 3825 Dewey Ave, Greece, NY is open daily from 6:30 AM to 2:00 AM.
Does Wendy's at this location offer drive-thru service?
Yes, this Wendy's location offers drive-thru service every day from 6:30 AM to 2:00 AM.
Can I order Wendy's food for delivery or takeout using their app or website?
Yes, you can order delivery or takeout through the Wendy's app or at order.wendys.com after selecting your location.
Does Wendy's in Greece, NY serve breakfast?
Yes, this Wendy's location serves breakfast items including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on Dewey Ave?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I contact Wendy's Greece location for questions or feedback?
You can call (585) 621-4394, use the live chat on their contact page, or call 888-624-8140 to reach customer care.
Is operating casual attire appropriate at this Wendy's?
Yes, the dress code for this Wendy's location is casual.
Are there any gyms near Wendy's at 3825 Dewey Ave where customers can go before or after eating?
Yes, Gabrielasior gym is nearby, offering a great option for customers to work out before or after visiting Wendy's.
What shopping options are near Wendy's at 3825 Dewey Ave?
Nearby shopping options include Walmart Supercenter for groceries and department store needs, Dollar Tree for discount retail, and Scott's Hallmark Shop for gifts and cards.
If I'm visiting Wendy's 3825 Dewey Ave, what other dining options are nearby?
Nearby dining options include Tony's Birdland & Pizzeria offering pizza and chicken, and another Wendy's fast food restaurant nearby.