Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,200 reviews
5 stars
446
4 stars
280
3 stars
188
2 stars
95
1 star
191
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported that the restaurant was dirty and unsanitary, with issues such as dirty bathrooms and overall lack of cleanliness.
Service Speed
Customers frequently complained about long wait times for food, both in the drive-thru and inside the restaurant, often exceeding 20-30 minutes.
Order Accuracy
There were numerous complaints regarding incorrect orders, with customers receiving wrong items or missing food altogether.
Customer Service
Feedback indicated a mix of experiences with staff, ranging from rude and unhelpful service to instances of friendly and accommodating staff.
Food Quality
While some customers enjoyed the food, there were reports of cold or poorly prepared items, including raw meat and incorrect orders.
- ALAlix LuisaNov 16, 20251.0DO NOT GO HERE Waited for 30 minutes just for half my order to be missing and the rest of it to be completely wrong. They left the window open the whole time so i could hear the staff arguing the entire wait. Waste of money.
- MMMya MNov 11, 20251.0Placed a mobile order but was given the wrong order. I went back inside to get my correct order and came home with one incorrect cheeseburger. Was here for 25 mins for something that shouldn’t take this long or be this difficult. Workers didn’t even apologize and have no customer service skills
- BMBrandon MattimoreOct 26, 20251.0I smoked 2 cigarettes while waiting to tell the girl that I have a mobile order. I wasn't going to say anything, as I prefer my food with spit, but I'll drive to a further one. Oh yeah. I also only had one meal, and I am writing this WHILST waiting to tell her that I have a mobile order.
- MHMatthew HankeyOct 26, 20251.0Ordered food when I got to the window I didn't get the sauce I ordered they said they never charged me. Instead of giving it to me for the mistake on there part for not taking orders correctly they charged me. Terrible customer service. Any other restaurant they just give it for it being there mistake
- FDfnaf DamianOct 18, 20251.0Place was dirty. I waited 10 -15 mins for my food it was cold. Not friendly at no greeting
Frequently Asked Questions About Wendy's
Is 560 Dewey Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Greece, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Greece, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (585) 621-4394.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 560 Dewey Wendy’s serve breakfast?
Yes, this Wendy’s location in Greece, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the business hours for Wendy's at 3825 Dewey Ave, Greece, NY?
Wendy's at 3825 Dewey Ave, Greece, NY is open daily from 6:30 AM to 2:00 AM.
Does Wendy's at this location offer drive-thru service?
Yes, this Wendy's location offers drive-thru service every day from 6:30 AM to 2:00 AM.
Can I order Wendy's food for delivery or takeout using their app or website?
Yes, you can order delivery or takeout through the Wendy's app or at order.wendys.com after selecting your location.
Does Wendy's in Greece, NY serve breakfast?
Yes, this Wendy's location serves breakfast items including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on Dewey Ave?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I contact Wendy's Greece location for questions or feedback?
You can call (585) 621-4394, use the live chat on their contact page, or call 888-624-8140 to reach customer care.
Is operating casual attire appropriate at this Wendy's?
Yes, the dress code for this Wendy's location is casual.
Are there any gyms near Wendy's at 3825 Dewey Ave where customers can go before or after eating?
Yes, Gabrielasior gym is nearby, offering a great option for customers to work out before or after visiting Wendy's.
What shopping options are near Wendy's at 3825 Dewey Ave?
Nearby shopping options include Walmart Supercenter for groceries and department store needs, Dollar Tree for discount retail, and Scott's Hallmark Shop for gifts and cards.
If I'm visiting Wendy's 3825 Dewey Ave, what other dining options are nearby?
Nearby dining options include Tony's Birdland & Pizzeria offering pizza and chicken, and another Wendy's fast food restaurant nearby.