Wendy's

3.6
1209 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3825 Dewey Ave, Greece, NY
14616, United States

Hours

Reviews

3.6
1,209 reviews
5 stars
451
4 stars
281
3 stars
189
2 stars
95
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, with complaints about dirty dining areas and bathrooms.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, incorrect, or poorly prepared items.

Staff Attitude

Several reviews noted unprofessional behavior from staff, including rudeness and lack of customer service skills.
  • DL
    Dave L
    Jan 1, 2026
    5.0
    Love Wendy's. Food is always fresh and tasty. The staff is exceptional and welcoming.
  • MM
    Michael McMillan
    Jan 1, 2026
    5.0
    The cashier, I believe he said his name was Laney, with a southern accent was not only very welcoming but very funny! His manners was unmatched and I'll keep returning if customer service is like this! This was on new years around lunch time
  • KK
    KiM
    Dec 31, 2025
    1.0
    Employee working the morning drive through was rude!! Took order with an aggravated tone. Greeted employee when reaching window to pick up order and my drink/food was handed to me immediately closing her window not saying one word. Completely miserable experience.
  • SH
    S Hitchings
    Dec 30, 2025
    1.0
    Ordered five things got charged for ten things only received 3 things and the employees argued with me about the items.
  • GG
    Gregory Gartland
    Dec 27, 2025
    4.0
    I was surprised that lunch for 2 ppl was $35. I won't ever be doing 'fast' good again

Frequently Asked Questions About Wendy's

Is 560 Dewey Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the business hours for Wendy's at 3825 Dewey Ave, Greece, NY?

Wendy's at 3825 Dewey Ave, Greece, NY is open daily from 6:30 AM to 2:00 AM.