Panera Bread

4.0
1063 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Greece is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
800 Greece Ridge Center Drive, Greece, NY
14626, United States

Hours

Reviews

4.0
1,063 reviews
5 stars
537
4 stars
258
3 stars
102
2 stars
60
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area and bathrooms, with complaints about dirty tables and floors.

Food Quality

While some customers enjoyed the food, many expressed disappointment with the quality, freshness, and accuracy of their orders.

Staffing Problems

Several reviews mentioned being short-staffed, which contributed to delays and poor service experiences.

Customer Service

Mixed feedback on customer service, with some praising individual employees while others reported rude or unhelpful interactions.
  • DS
    Dallas Stagnitto
    2 days ago
    1.0
    This Panera grossed me out. Came in for lunch today even though I usually order drive through and though the food was fine, the restaurant itself is gross. It made me question what behind the counters and kitchen looks like. Every table was dirty and not wiped down, the garbage area was filthy, there were plates and bowls stacked up probably from all day. Nothing was stocked, two of the drinks were out of order. The counters were filthy around the drink area. Just the entire restaurant is a mess and very beat up. We couldn't eat our food fast enough and get out of there. If it wasn't $30+ for 2 people to eat, I probably would've thrown it out.
  • OB
    Owen Barnes
    Dec 30, 2025
    2.0
    Made a pickup order. Nobody cut the tops of the bread bowls. So we ended up having to scrounge for plasticware at a hotel and try to handle it with a plastic knife. Wish that "tip the team" option came up AFTER I got my food.
  • TG
    Toni Garrison
    Dec 28, 2025
    4.0
    I normally just get soup and a sandwich. The wild rice soup is my favorite. I got a grilled cheese for the first time and oh my..it was big. Haha. So definitely worth the money. Ample parking.
  • KH
    Kimberly Heller
    Dec 23, 2025
    1.0
    Ate at this location last week. My daughter had to use the bathroom, it looked like it had not been cleaned in a week. Trash can was overflowing and the walls in the café area had food splattered all over them. Fire places werent on and food was not good. It sure what is happening there and disappointed. I hope they can turn it around.
  • LL
    Lisa
    Dec 15, 2025
    1.0
    Went to this location yesterday and was told at the drive thru window they only had 2 staff members and that my order would take 25 minutes as they were behind and short staffed. I let the employee know I was only getting soup and he said it would still take 25 Minutes. I called his bluff and told them I would wait. It only took 5 minutes and when I approached the drive thru I saw at least 5 employees working. They were turning cars away and at least 5 cars behind me left. Lazy employees turning customers away because they didn't want to work. Hopefully the franchise owner sees this post.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Greece accept reservations?

No, Panera Bread in Greece does not accept reservations.

What are the regular opening hours of Panera Bread Greece?

Panera Bread Greece is open daily from 7:00 AM to 9:00 PM.