Panera Bread

4.0
1054 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Greece is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
800 Greece Ridge Center Drive, Greece, NY
14626, United States

Hours

Reviews

4.0
1,054 reviews
5 stars
534
4 stars
257
3 stars
102
2 stars
59
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

While some customers enjoyed the food, many noted a decline in quality, portion sizes, and freshness.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area and bathrooms, detracting from the overall experience.

Staff Performance

Customer service varied widely, with some praising friendly staff while others reported rudeness and lack of assistance.

Availability Problems

Customers expressed disappointment over frequently being out of key menu items, including bread and sides.
  • RB
    Rachel Brunner
    5 days ago
    2.0
    Food is fine as always it’s the customer service… like I’m using my please and thanks you and using a calm voice and I’m still getting full attitude from a male employee. Like sorry I wanted Panera haha
  • TH
    Terry Herne
    Nov 22, 2025
    5.0
    New customer. Enjoyed it
  • PM
    P M
    Nov 18, 2025
    1.0
    Very SLOW service!! They are working on all pickups will those sitting in the dining room wait forever for their food. Dine in soup was given in a take out cup. Smaller portion. Two weeks ago they were out of bread - with Panera in their name how could they be out of BREAD!! That is what they do. The other night they did not have any chips as a side. I usually like Panera and will go to others but not back to this one - Poorly managed.
  • MG
    Matthew Guzzetta
    Nov 15, 2025
    1.0
    Just awful and departed without picking up my online order.
  • JT
    Jimmy Tsoukalas
    Oct 31, 2025
    2.0
    Today must have been exceptionally busy, but I don’t come here often so I don’t know. We waited five minutes or more for someone to come to the registers, with a line forming behind us. Then we sat for around 20min for our buzzer to go off and it never did. My wife went to check and our food had been ready, but we had no idea. I am Deaf, so efforts to call our name from the food counter were not helpful to me. My wife is hearing, but the restaurant was pretty full and the noise level prevented her from hearing. Someone should have come out of the food prep area or said names louder. Our sandwiches which were supposed to be hot were not. Just a disappointing experience.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Greece accept reservations?

No, Panera Bread in Greece does not accept reservations.

What are the regular opening hours of Panera Bread Greece?

Panera Bread Greece is open daily from 7:00 AM to 9:00 PM.