Five Guys

4.4
1468 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1948 Ridge Road West in Greece is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1948 Ridge Road West, Greece, NY
14626, United States

Hours

Reviews

4.4
1,468 reviews
5 stars
950
4 stars
331
3 stars
102
2 stars
26
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the burgers and fries for being delicious and fresh, although some noted issues with portion sizes and saltiness.

Customer Service

Many reviews highlighted excellent customer service, with staff being friendly and attentive, though there were some complaints about rudeness and order mistakes.

Pricing

Several customers expressed concerns about rising prices, feeling that the cost does not match the value, leading to a perception of being overpriced.

Cleanliness

While some customers noted that the restaurant was clean, others pointed out issues with the dining area needing better maintenance.
  • RS
    Ric Schmeelk (Shake1969)
    Dec 24, 2025
    5.0
    Always consistent, good quality food. At other fast food places, whether your fries are hot or not is always a concern. At Five Guys, my fries were fresh and almost too hot to eat at first. That's not a complaint, btw. Burgers are completely customizable to your specific tastes.
  • MB
    Michael Boyd
    Nov 26, 2025
    5.0
    I am sitting here after just receiving my order. I have the privilege of watching the team behind the counter operate. They are all working together and getting the job done. So impressed. We live in a world where customer service lost its value. Covid hit, and we were faced with take it or leave it circumstances. The customer is no longer always right. Now I look for places that get it done right the first time and here is where it’s at! This guy is running the show, if you read this and see him, let him know he is setting a good example for leadership and quality!
  • TM
    Toni Markowycz
    Oct 18, 2025
    4.0
    The only reason for the 4 out of 5 is because they've jacked thier prices up to a car payment latley. Other than that its still delicious!
  • MF
    Matthew Fuino
    Oct 12, 2025
    4.0
    Friendly crew and a great burger. Prices are a bit high, but food is consistently good.
  • BC
    Black Coffee
    Oct 11, 2025
    5.0
    Lettuce burger wrap is my go 2, death to carbs

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.