Dunkin'

3.3
264 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Greece, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
834 Long Pond Rd, Greece, NY
14612, United States

Hours

Reviews

3.3
264 reviews
5 stars
106
4 stars
38
3 stars
25
2 stars
18
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported long wait times, disorganized service, and incorrect orders, leading to frustration and disappointment.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with many customers noting unprofessional behavior and lack of attentiveness.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms and overall store cleanliness.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor food quality, contributing to a negative dining experience.

Management Issues

Reviews highlighted concerns about management effectiveness, with mentions of poor staff training and lack of oversight leading to ongoing service problems.
  • GH
    Gustavo Herrera
    1 day ago
    4.0
    Nice, but small, and not enough chairs around the small tables.
  • UU
    UltraVox
    Nov 8, 2025
    1.0
    They’re always constantly messing up orders and purposely giving me the wrong drinks. This is insanity. Do NOT GO HERE! They like to mix there tea with cold brew
  • RT
    Rebecca Thompson
    Nov 8, 2025
    1.0
    Bought a medium decafe coffee with skim and vanilla shot and a small hot chocolate .Both tasted like water .This was not the first time!!!!
  • JL
    Josiah Lloyd
    Oct 23, 2025
    2.0
    Not sure if this was just an off day but this location is much different from how it used to be. Trash cans were overflowing and the bathrooms didn't look like they had been cleaned in over a month. Employees didn't seem too professional or attentive either.
  • KE
    Kyle Erne
    Oct 15, 2025
    1.0
    If you expect to walk in and walk out in less than 10 min be prepared bc they will clear the whole drive through before even saying hi to a walk in customer

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Greece, NY?

Dunkin' in Greece, NY is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' in Greece offers both delivery and curbside pickup services.