Dunkin'

3.3
266 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Greece, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
834 Long Pond Rd, Greece, NY
14612, United States

Hours

Reviews

3.3
266 reviews
5 stars
107
4 stars
38
3 stars
25
2 stars
18
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and overall store appearance.

Order Accuracy

Many customers experienced problems with order accuracy, receiving incorrect items or incomplete orders.

Management Issues

Several reviews pointed to a lack of effective management, leading to disorganization and poor customer experiences.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • ML
    Michelle Lattimore
    Dec 3, 2025
    1.0
    1.08 for water after you spent money on meal and drinks , so now water is to much to ask for ! Guess that and good service is gone! Downhill !
  • GH
    Gustavo Herrera
    Nov 23, 2025
    4.0
    Nice, but small, and not enough chairs around the small tables.
  • UU
    UltraVox
    Nov 8, 2025
    1.0
    They’re always constantly messing up orders and purposely giving me the wrong drinks. This is insanity. Do NOT GO HERE! They like to mix there tea with cold brew
  • RT
    Rebecca Thompson
    Nov 8, 2025
    1.0
    Bought a medium decafe coffee with skim and vanilla shot and a small hot chocolate .Both tasted like water .This was not the first time!!!!
  • JL
    Josiah Lloyd
    Oct 23, 2025
    2.0
    Not sure if this was just an off day but this location is much different from how it used to be. Trash cans were overflowing and the bathrooms didn't look like they had been cleaned in over a month. Employees didn't seem too professional or attentive either.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Greece, NY?

Dunkin' in Greece, NY is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' in Greece offers both delivery and curbside pickup services.