Dunkin'

3.6
515 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Greece, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3665 Dewey Ave, Greece, NY
14616, United States

Hours

Reviews

3.6
515 reviews
5 stars
213
4 stars
102
3 stars
61
2 stars
38
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude interactions and slow service.

Cleanliness

Feedback on cleanliness is inconsistent; some customers appreciate the clean environment, while others report unsanitary conditions.

Order Accuracy

Many customers express frustration with incorrect orders and poor communication regarding their requests.

Food Quality

While some customers enjoy the donuts and drinks, others criticize the food quality, citing stale items and poor preparation.

Operational Issues

Customers frequently mention issues with the store's hours, including closing early and inconsistent service availability.
  • AE
    Anthony English
    Nov 10, 2025
    1.0
    I've been here about 10 times and it's just never the best. I did a walk in mobile order, waited 20 minutes while the guest that walked up to the counter right away had there's made right there. The drinks are always either never full or they pack them with ice when I put light ice. The one time I also ordered a donut with my drink and they didn't even put it out. The service is never that good. I've had one nice worker of all the times I've been there. This location is just not good. All the other locations I've been too are a lot better
  • EE
    Em
    Oct 11, 2025
    5.0
    Stopped in this afternoon for an iced coffee, coolata and donut. The girls working today were so polite and friendly. Jasmin, our cashier, was so nice and helpful, she made the best drinks. The mint chip coolata my husband got was one of the best he’s had at any other dunkin made in the Greece area. Same with my iced coffee! Made it perfectly! Since it was almost closing time, they gave us two extra donuts which was really thoughtful. It’s employees like that that make the store stand out! The cafe was also very clean and welcoming! Highly recommend this location for exceptional friendly service and great drinks/donuts.
  • ZR
    Zeynab Rezaei
    Sep 8, 2025
    1.0
    Got a drink from this store and had to go to the ER because it gave me a stomach bug. This place is not clean!
  • KP
    Kimberly Parsons
    Sep 7, 2025
    2.0
    I placed a mobile order. 2 small drinks and a dozen donuts. I picked out the donuts i wanted. I got to the store no customer in drive or inside, I get inside there are 4 employees all standing there. I go to pick up my order and noticed no donuts. The guy that was standing there looked at me and said do you want a drink tray i said no I just want the rest of my order, the donuts I ordered. The other lady said a name and I said no it's for Kimberly and i had the receipt in my hand and she was like let me see that and took it out of my hands. Than I get home to see they never even picked the donuts i asked for, if you didn't have them you should have said something to me since I was waiting anyways since they couldn't even finish the order. Absolutely ridiculous.
  • JR
    Jonathan Richardson
    Aug 14, 2025
    5.0
    Been my go to forever. Glad they haven't left the neighborhood and are reopened after the remodel.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Greece, NY?

Dunkin' at 3665 Dewey Ave in Greece, NY is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for your convenience.