Chipotle Mexican Grill

3.7
429 reviews
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About

Mexican Restaurant
Chipotle Great Neck is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
44 Great Neck Rd, Great Neck, NY
11021, United States

Hours

Reviews

3.7
429 reviews
5 stars
195
4 stars
90
3 stars
43
2 stars
23
1 star
78

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported consistently small portions of protein and other ingredients, leading to dissatisfaction.

Service Quality

Customer service experiences varied widely, with some praising the staff while others reported rudeness and poor attention.

Cleanliness Issues

Several reviews highlighted concerns about cleanliness in the dining area and food preparation, including unsanitary practices.

Order Accuracy

Numerous customers experienced issues with incorrect orders, particularly with online and mobile orders.

Food Quality

While some customers enjoyed the food, others noted problems with taste, freshness, and excessive saltiness.
  • PM
    Phil Menist
    4 days ago
    1.0
    Probably the worst chipotle I have been to, and I’ve been to a lot. Consistent for some reason the food is not as good as other chipotle, the portion sizing is never good, and they consistently don’t have things items that people want. Servers mess up the orders as well (you can never rely on them for pickup) Go to the chipotle in little neck or new Hyde park it is way better.
  • CL
    Chen Li
    Oct 26, 2025
    1.0
    This place is getting worse and worse: my online order today was totally messed up and there's no protein in 2 of my 4 bowls, even I ordered and paid for it. Would never come back to this location again
  • CM
    C Meyer
    Oct 23, 2025
    2.0
    I tried this location when I first moved to NY years ago and it was so abysmal I didn't come back for years. Today I finally gave it another shot and wow, it's completely turned it around. Pretty clean, good portions. I went at off-hours (right before the dinner rush) so not sure how it is during the busier times. Edit: Nevermind, went back post-dinner rush a day later and they had the food stations pulled out to clean behind them and were serving lukewarm/clearly not at temp food while cleaning the floor drain filters, including carrying one filter over the food without anything to protect it from dripping bits in the food. Yikes. Probably ok during the afternoon hours when they're on top of things but I wouldn't want to eat the reheats the next morning after that treatment. This place needs a health department visit.
  • SH
    Sangyoun Han
    Oct 9, 2025
    2.0
    I guess Chipotle staffs think I’m vegetarian. All I can see is full of rice and some veggies and little bit of meat. Are you guys cutting down the meat just to make more money? That’s too much.” Very disappointed.
  • KM
    Karen Mezones
    Oct 5, 2025
    1.0
    Realmente la atencion es terrible, prácticamente te sirven lo que ellos quieren y la cantidad que ellos quieren, ni siquiera te miran para atenderte, el local esta desordenado y sucio, en la zona de bebidas esta todo sucio y desorganizado, me hizo mal la comida, ya que no se veía fresca

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Great Neck serve?

Chipotle Mexican Grill in Great Neck offers fast-casual Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill in Great Neck?

The restaurant is open daily from 10:45 AM to 11:00 PM.