Chipotle Great Neck is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported consistently small portions of protein and other ingredients, leading to dissatisfaction.
Service Quality
Customer service experiences varied widely, with some praising the staff while others reported rudeness and poor attention.
Cleanliness Issues
Several reviews highlighted concerns about cleanliness in the dining area and food preparation, including unsanitary practices.
Order Accuracy
Numerous customers experienced issues with incorrect orders, particularly with online and mobile orders.
Food Quality
While some customers enjoyed the food, others noted problems with taste, freshness, and excessive saltiness.
PM
Phil Menist
4 days ago
1.0
Probably the worst chipotle I have been to, and I’ve been to a lot. Consistent for some reason the food is not as good as other chipotle, the portion sizing is never good, and they consistently don’t have things items that people want. Servers mess up the orders as well (you can never rely on them for pickup)
Go to the chipotle in little neck or new Hyde park it is way better.
CL
Chen Li
Oct 26, 2025
1.0
This place is getting worse and worse: my online order today was totally messed up and there's no protein in 2 of my 4 bowls, even I ordered and paid for it. Would never come back to this location again
CM
C Meyer
Oct 23, 2025
2.0
I tried this location when I first moved to NY years ago and it was so abysmal I didn't come back for years. Today I finally gave it another shot and wow, it's completely turned it around. Pretty clean, good portions. I went at off-hours (right before the dinner rush) so not sure how it is during the busier times.
Edit: Nevermind, went back post-dinner rush a day later and they had the food stations pulled out to clean behind them and were serving lukewarm/clearly not at temp food while cleaning the floor drain filters, including carrying one filter over the food without anything to protect it from dripping bits in the food. Yikes. Probably ok during the afternoon hours when they're on top of things but I wouldn't want to eat the reheats the next morning after that treatment. This place needs a health department visit.
SH
Sangyoun Han
Oct 9, 2025
2.0
I guess Chipotle staffs think I’m vegetarian. All I can see is full of rice and some veggies and little bit of meat. Are you guys cutting down the meat just to make more money? That’s too much.” Very disappointed.
KM
Karen Mezones
Oct 5, 2025
1.0
Realmente la atencion es terrible, prácticamente te sirven lo que ellos quieren y la cantidad que ellos quieren, ni siquiera te miran para atenderte, el local esta desordenado y sucio, en la zona de bebidas esta todo sucio y desorganizado, me hizo mal la comida, ya que no se veía fresca
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Great Neck serve?
Chipotle Mexican Grill in Great Neck offers fast-casual Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill in Great Neck?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does the Great Neck Chipotle provide online ordering and delivery services?
Yes, customers can order online for in-store pickup or delivery through Chipotle's website or app.
Where is Chipotle Mexican Grill located in Great Neck?
It is located at 44 Great Neck Rd, Nassau, Great Neck, NY 11021, next to Wildbaum's.
How can I contact the Chipotle Mexican Grill location in Great Neck?
You can call them at +1 516-467-0505 or email ny.1393.greatneck@chipotle.com.
Does Chipotle Great Neck accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering and catering delivery services.
Is the Chipotle in Great Neck welcoming of the LGBTQ community?
Yes, Chipotle Mexican Grill in Great Neck welcomes LGBTQ customers.
Are there any nearby healthcare services close to Chipotle Mexican Grill in Great Neck?
Yes, Northwell Health-GoHealth Urgent Care is nearby, providing emergency and dermatology services, as well as Well Humans medical services.
What shopping options are available near Chipotle in Great Neck?
Nearby shopping centers include The Gardens At Great Neck shopping center, Zheng Brothers Wine & Liquor store, and Rite Aid pharmacy and convenience store.
Are there fitness centers near Chipotle Mexican Grill in Great Neck?
Yes, customers can visit nearby gyms like Planet Fitness and DREAMNASTICS gymnastics center for fitness and recreation.