Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
592 reviews
5 stars
229
4 stars
127
3 stars
85
2 stars
46
1 star
105
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported cold, stale, or incorrect food orders, leading to dissatisfaction.
Cleanliness
Numerous reviews highlighted dirty conditions in the restaurant, including filthy floors and bathrooms.
Service Issues
Customers frequently experienced poor service, including rude staff and long wait times.
Order Accuracy
There were multiple complaints about incorrect orders and missing items.
Staff Competence
Several reviews mentioned a lack of training and professionalism among employees.
- AVAndrew VergaraNov 17, 20251.0This is my temporary lunch spot while working a job on Grand Island. This place undercooks their fries about 80% of the time. Never crisp. Always left with that raw potato taste. Something is wrong with their soda machine too - they either never change the syrups or the distribution of syrup/ carbonated water is very off. Service is quick, which is great, however maybe they should slow down your make sure they are doing things right and serving food that looks appropriate to Wendy’s and is fully cooked and prepared.
- PDPatty DiGiacobbeNov 16, 20255.0Great job serving a bus load of 50.
- CPChristopher PattersonSep 29, 20251.0Dude, no shoes, no shirt, no service, I get it. But no potatoes, no BBQ sauce, no spoon, no straws, no Sprite, no upsell, and I got a small? I could've gotten a large! They said no to my return. My fries look like they forgot something. My burger was alright, but that angry employee with the snake tattoo at the window? Plus, I missed out on a strawberry Pop-Tart Frosty because I didn't have a second to ask a question. So, yeah, I'm bummed. Anyway, you should probably hit up Burger King tonight because Wendy's is a no-go. For real.
- SBSunnie BeeSep 2, 20254.0Line is never long at this location
- CHCandace HurstAug 29, 20251.0Bread stale. Asked for ketchup didn't get it. Asked for no ice there was ice. Asked for mango lemonade it was only lemonade.
Frequently Asked Questions About Wendy's
Is 520 Grand Island Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Grand Island, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Grand Island, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (716) 622-8299.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 520 Grand Island Wendy’s serve breakfast?
Yes, this Wendy’s location in Grand Island, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 9:00 AM to midnight.
Is Wendy's at 1685 Grand Island Blvd open for dine-in and delivery?
Yes, this Wendy's location offers dine-in, drive-thru, and delivery services where available.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
How can I place an order for pickup or delivery from Wendy's at Grand Island?
You can order online through the Wendy's app or at order.wendys.com by selecting this location.
What payment options are accepted at Wendy's in Grand Island, NY?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Grand Island location for feedback or questions?
Call (716) 622-8299 or reach customer care via live chat on Wendy's contact page or by phone at 888-624-8140.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available online via Wendy's menu website or app, as well as posted in the restaurant.
What are some nearby food options around Wendy's at 1685 Grand Island Blvd?
Nearby food options include Tim Hortons for coffee and donuts, Burger King for burgers, and Theodore's Red Hots for hot dogs.
Where can customers find services like pet grooming or auto repair near Wendy's Grand Island?
Dana's Stylin' Pets offers pet grooming services, and Wheelfind Automotive Repair & Towing Service provides auto repair nearby.
Are there any nearby community or health services close to Wendy's in Grand Island?
Yes, customers can visit Island Prescription Center pharmacy, Buffalo Arthritis and Joint Pain Center, and Quest Diagnostics lab nearby.