Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
591 reviews
5 stars
229
4 stars
127
3 stars
85
2 stars
46
1 star
104
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported cold, undercooked, or incorrect food orders, including issues with fries and burgers.
Service Issues
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and bathrooms.
Inconsistent Experience
Feedback indicated a lack of consistency in food quality and service, with some customers having positive experiences while others faced significant issues.
- AVAndrew VergaraNov 17, 20251.0This is my temporary lunch spot while working a job on Grand Island. This place undercooks their fries about 80% of the time. Never crisp. Always left with that raw potato taste. Something is wrong with their soda machine too - they either never change the syrups or the distribution of syrup/ carbonated water is very off. Service is quick, which is great, however maybe they should slow down your make sure they are doing things right and serving food that looks appropriate to Wendy’s and is fully cooked and prepared.
- PDPatty DiGiacobbeNov 16, 20255.0Great job serving a bus load of 50.
- CPChristopher PattersonSep 29, 20251.0Dude, no shoes, no shirt, no service, I get it. But no potatoes, no BBQ sauce, no spoon, no straws, no Sprite, no upsell, and I got a small? I could've gotten a large! They said no to my return. My fries look like they forgot something. My burger was alright, but that angry employee with the snake tattoo at the window? Plus, I missed out on a strawberry Pop-Tart Frosty because I didn't have a second to ask a question. So, yeah, I'm bummed. Anyway, you should probably hit up Burger King tonight because Wendy's is a no-go. For real.
- SBSunnie BeeSep 2, 20254.0Line is never long at this location
- CHCandace HurstAug 29, 20251.0Bread stale. Asked for ketchup didn't get it. Asked for no ice there was ice. Asked for mango lemonade it was only lemonade.
Frequently Asked Questions About Wendy's
Is 520 Grand Island Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 9:00 AM to midnight.
Is Wendy's at 1685 Grand Island Blvd open for dine-in and delivery?
Yes, this Wendy's location offers dine-in, drive-thru, and delivery services where available.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
How can I place an order for pickup or delivery from Wendy's at Grand Island?
You can order online through the Wendy's app or at order.wendys.com by selecting this location.
What payment options are accepted at Wendy's in Grand Island, NY?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Grand Island location for feedback or questions?
Call (716) 622-8299 or reach customer care via live chat on Wendy's contact page or by phone at 888-624-8140.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available online via Wendy's menu website or app, as well as posted in the restaurant.
What are some nearby food options around Wendy's at 1685 Grand Island Blvd?
Nearby food options include Tim Hortons for coffee and donuts, Burger King for burgers, and Theodore's Red Hots for hot dogs.
Where can customers find services like pet grooming or auto repair near Wendy's Grand Island?
Dana's Stylin' Pets offers pet grooming services, and Wheelfind Automotive Repair & Towing Service provides auto repair nearby.
Are there any nearby community or health services close to Wendy's in Grand Island?
Yes, customers can visit Island Prescription Center pharmacy, Buffalo Arthritis and Joint Pain Center, and Quest Diagnostics lab nearby.