Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely long wait times, often exceeding 20 minutes, in both drive-thru and in-store orders.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, missing items, and poor food quality.
Staff Attitude
Numerous customers experienced rude or dismissive behavior from staff, contributing to a negative overall experience.
Management Issues
Reviews indicated a lack of effective management, with complaints about understaffing and disorganization being common.
Food Quality
Customers frequently noted that food was served cold or not prepared as requested, leading to dissatisfaction.
MS
Mariah Strough
Jan 4, 2026
1.0
Serving your burger under cooked is completely messed up, even though the meat isn't real, it would be nice to have something safe to eat.
BL
Benny Le
Jan 2, 2026
2.0
I've been eating at this McDonald's for a whole week every morning.
Their service is nice (depending who's serving you).
My first time experiencing food with this mcdonald was amazing. They served me one of the best hash brown ever. I've noticed they change their oil every 2-3days which is alright.
I wish they would cycle their ingredients more often or at least make it more appealing to consume.
Like my eggs looks like it's been used to clean off the floor of a bathroom.
JW
Jim W.
Dec 23, 2025
2.0
It’s the worst McDonald’s I’ve ever been to.
SM
Stacey Menard
Dec 17, 2025
1.0
Dinner time ordered through the kiosk. They were out of my drink. I added cheese my burger and asked for no onion and I got no cheese and I got onions. They forgot the kids french fries in the Happy meal, the fries were cold and the only reason that we came to this location was for for playground which sadly they have not removed. Definitely will not be coming back here
RI
Robert Imperial
Nov 21, 2025
4.0
Very slow service at least 20 minutes in the drive thru. Once I got to the window to pick up a burger and drink it was another 10 minutes so much for fast food. Burger was not as ordered fries were actually cold. Not a place I will return too. Give me Burger King 🤴
What are the regular operating hours of this McDonald's location?
This McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the drive-through hours at this McDonald's?
The drive-through is available every day from 6:00 AM to 10:00 PM.
During what hours can I order delivery from this McDonald's?
Delivery service is available daily from 7:00 AM to 10:30 PM.
What types of payment are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer contactless or curbside pickup services?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order from this McDonald's online or via smartphone?
You can order through their website or use the McDonald's App available on the Apple App Store and Google Play Store via provided links.
What nearby places can I visit if I want some food and drinks after dining at McDonald's?
Nearby you can visit Blackberry's Bar & Grill or Town Tavern, popular spots for additional dining and drinks.
Is there a place to get gasoline or other vehicle services near this McDonald's?
Yes, Gulf gas station is located nearby for your fueling needs.
Where can I send packages or access shipping services near this McDonald's?
There are several nearby options including UPS Access Point location, Island Ship Center, and UPS Authorized Shipping Outlet for courier and shipping services.
What other amenities or shops are nearby that customers might find useful?
Customers can visit Ace Hardware and Gui's Lumber & Home Center for hardware and home needs, or relax at Grand Island Town Commons park close by.