McDonald's

Reviews

• TF

  t fve

  5 days ago
  1.0
  Worst ran McDonald’s in WNY using the mobile app I waited 35 minutes for an Happy Meal, I would have left but my 5 year old really wanted one, I knew this location was awful as I live close by, in retrospective I should have drove to Niagara Falls
• MB

  Max The Bird

  6 days ago
  5.0
  I haven't had McDonald's since I was a kid. The fries were even better than I remembered and despite always getting the nuggets I tried their burger, and it was solid. I do miss the theme of McDonald's from when I was little, but the people working were very kind. 4.5/5
• GG

  Gildedbee

  Feb 19, 2026
  1.0
  I personally don’t eat at McDonald’s, but this location is the worst McDonald’s ever!! The window cashier was very rude and unfriendly. Just went to pick up my daughter’s mobile order from the drive thru. I just pulled up to the pick up window. I waited for a while at the pick up window. The girl finally appeared and I gave her the code. She then started going off on me. She proceeded to lecture me on how I should have stopped at the first sign. I said I was sorry I never picked up from their restaurant before. She proceeded to act like I ruined her whole life by proceeding to the pick up window without permission. Not a pleasant experience. Avoid if possible.
• JA

  Jhon Andrade

  Feb 17, 2026
  1.0
  This McDonald’s location in Buffalo, NY, was a complete disaster. My family and I waited over 10 minutes while being ignored at the counter. The service was slow, disinterested, and our order was wrong. It’s no wonder this place is empty—no one seems to care, and the manager clearly isn’t doing anything. After spending nearly $90, I was beyond disappointed. I won’t be coming back, and I strongly do not recommend it.” Let me know if that hits the mark or if you need any tweaks!
• MP

  Manisha prasai

  Jan 31, 2026
  1.0
  I had a disappointing experience at the Grand Island McDonald’s. I ordered a Happy Meal with a 6-piece Chicken McNuggets through the drive-thru on a snowy evening. When I got home, I found only four nuggets in the box. This was my child’s entire meal for the evening, and nuggets were the only thing he wanted to eat that night. I returned the next day to report the issue, but the cashier did not apologize and said nothing could be done since it was a different crew. I’ve been a regular customer for years and have never had this issue before. I’m disappointed with both the order accuracy and the customer service. I recommend customers check their orders before leaving the drive-thru.

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