Dunkin'

4.1
179 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Grand Island, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2024 Grand Island Blvd, Grand Island, NY
14072, United States

Hours

Reviews

4.1
179 reviews
5 stars
106
4 stars
33
3 stars
13
2 stars
10
1 star
17

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

There are frequent issues with order accuracy, particularly with mobile orders and specific requests.

Customer Service

Customer service is generally praised, with many reviews highlighting friendly and efficient staff.

Drive-Thru Experience

The drive-thru service is often criticized for being slow and having communication issues.

Cleanliness

The cleanliness of the location is inconsistent, with some customers noting dirty floors and unsanitary conditions.

Product Quality

While some food and drink items are well-received, there are complaints about the quality of certain products, including coffee and donuts.
  • MM
    Michael Messier
    Nov 1, 2025
    1.0
    I placed an online order, arrived 10 mins after order was placed and wasn’t even ready which I had no problem. After waiting another 5 mins got my breakfast and turns out ended up being both sandwiches with just bread bacon and cheese enstead of sausage egg and cheese. Very disappointing.
  • NN
    Nau Naz
    Oct 23, 2025
    1.0
    Just don't 🙂‍↔️
  • MA
    Mohamed Alli
    Oct 12, 2025
    4.0
    Great 👍🏼 stop first time Great experience 1
  • AW
    Andre Willis
    Nov 7, 2024
    5.0
    This might've been on one of the out of state moves I was it was literally a Dunkin donuts at every food place we stopped at lol
  • MM
    Michelle
    Jun 28, 2024
    4.0
    I go through the drive through and find it very difficult to understand the staff. The coffee is good and usually fixed as ordered. Please for the love of God fix the pothole in the drive thru!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Grand Island, NY?

Dunkin' in Grand Island is open Monday to Friday from 5:00 AM to 7:00 PM, and on Saturday and Sunday from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

This Dunkin' location offers both delivery and curbside pickup services.