Brand Certified
McDonald's
3.5(865 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
118 E Main St, Gouverneur, NY
13642, United States
Certified by McDonald's • Mar 01, 2026
(315) 287-1366
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
865 reviews
5 stars
316
4 stars
182
3 stars
159
2 stars
73
1 star
135
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, particularly in the drive-thru, with some experiences exceeding 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor food quality, leading to customer frustration.
Staff Attitude
Several customers noted rude or unprofessional behavior from staff, particularly at the drive-thru and order windows.
Cleanliness
The restaurant was often described as unclean, with dirty tables and floors, contributing to a negative dining experience.
Food Quality
While some customers enjoyed their meals, there were numerous complaints about cold, poorly prepared, or unsatisfactory food.
- COCharlie Odell1 day ago1.0This is the Slowest McDonald’s I’ve ever been to, 30-40 minute wait the two times I’ve been here. The last time I ate here I got sick to my stomach will never eat here again
- BBBob3 days ago1.0This sucked taked 1 hour and the food was a cold but the chicken nuggets this is a bad mc donlod I will not come back ever again
- BMBrittany Mashaw3 days ago1.0Omg our order was placed at 7:12pm didn’t get it till 8:00. This place is horrible after 6:00. Manager is rude . The Food even came out cold. Do not recommend this McDonalds
- SSShane Shampine3 days ago1.0Waited 30 minutes before my order was taken at the drive through then waited an additional 20 minutes because the kept making my burger and according to the person working the window it kept “coming up raw” my daughters drink barely had anything in it not even half full and her nuggets for her happy meal were still frozen
- TTTristia ThompsonJan 31, 20261.0They ignored us, took us 25-30 minutes to get our food and then still forgot half of it. Now that they have the kiosks they don’t even look twice at anybody who is waiting. Then when we asked about our missing McDoubles, the lady was rude and said ‘it’s a daily double’ as if that matters and as if she needed to be rude about it. They forgot our food. We didn’t even get our drink cups until after 20 minutes of waiting. I’d imagine anyone who would attempt to order with cash would be waiting 20 minutes to be even talked to much less get their food. Never coming here again, we will drive 20 minutes away for the next McDonalds to avoid this service.
Frequently Asked Questions About McDonald's
What are the regular dine-in hours of McDonald's in Gouverneur, NY?
McDonald's in Gouverneur, NY is open for dine-in from 5:00 AM to 11:00 PM daily, except Saturday when it operates 24 hours.
When is the drive-thru open at this McDonald's location?
The drive-thru is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday; from 5:00 AM to 4:00 AM on Friday; and 24 hours on Saturday.
Can I get delivery from McDonald's in Gouverneur, NY?
Yes, McDonald's offers delivery services daily from 5:00 AM to midnight through their online delivery platform.
What pickup options does this McDonald's location provide?
This McDonald's provides curbside pickup services for added convenience.
What payment methods are accepted at McDonald's Gouverneur?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app to order food from this McDonald's?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
Does the Gouverneur McDonald's location have a drive-thru?
Yes, this McDonald's location has a drive-thru service available.
Are there convenient nearby places if I want to shop or run errands before or after visiting McDonald's?
Yes, nearby you can find 7-Eleven convenience store, Emily's Flower Shop for gifts and flowers, and various banks like Community Bank, N.A. and KeyBank for your financial needs.
What other fast food options are near this McDonald's in Gouverneur?
Nearby fast food choices include another McDonald's location, Gouverneur Jrecks, and Jreck Subs sandwich shop, making it easy to explore different dining options.
Are there local community services or healthcare facilities near McDonald's?
Yes, close to McDonald's are services like Kinney Drugs Foundation, Advanced Physical Therapy Center, Nicholas F. Gardner DDS dental office, and the US Post Office.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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