Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
853 reviews
5 stars
313
4 stars
182
3 stars
159
2 stars
72
1 star
127
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, particularly at the drive-thru, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, missing items, and poorly prepared food, contributing to customer dissatisfaction.
Wait Times
Customers consistently mentioned long wait times in the drive-thru and for food orders, often exceeding 20-30 minutes.
Food Quality
Feedback indicated that food quality was often subpar, with complaints about cold, soggy, or improperly prepared items.
Cleanliness
Several reviews noted cleanliness issues within the restaurant, including dirty tables and bathrooms.
- JBJoseph Bernard1 day ago1.0Just call it cant get right. My order is usually wrong. Under cooked. Over cooked. Cold.
- COCharlie OdellNov 15, 20253.0Good service a little slow at times
- MMM MNov 12, 20255.0Best McDonald's food and service I've had in a very long time! BEATS Ogdensburg by a couple miles haha
- DWDusk Wolf (Dusk Wolf)Oct 31, 20251.0Very nasty floors and tables no one at the register for 10+ mins waiting had to yell for a worker, Very popr behavior from the register worker, food took 22 mins from time of ordering fast food turned to a 30 min wait
- LDlinda durhamOct 10, 20252.0Twice now my daughter and I have encountered a rude employee at the window at McDonald’s in Gouverneur. All the rest of the employees are nice except for this one particular employee. She is exceptionally rude especially if you ask for something such as no ice or try to correct an order that has a mistake. Today was the last straw for my daughter who is sick and definitely did not need the rude treatment she got from this one girl. My daughter spoke to the manager who just brushed it off. It is too bad that one Very rude girl has to try to make this McDonald’s look bad. Twice you have been rude to me and twice to my daughter. Please don’t try to make our Local McDonalds look bad to people who drive through. You should be a greeter at Walmart and not spoil our appetite!!!
Frequently Asked Questions About McDonald's
What are the regular dine-in hours of McDonald's in Gouverneur, NY?
McDonald's in Gouverneur, NY is open for dine-in from 5:00 AM to 11:00 PM daily, except Saturday when it operates 24 hours.
When is the drive-thru open at this McDonald's location?
The drive-thru is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday; from 5:00 AM to 4:00 AM on Friday; and 24 hours on Saturday.
Can I get delivery from McDonald's in Gouverneur, NY?
Yes, McDonald's offers delivery services daily from 5:00 AM to midnight through their online delivery platform.
What pickup options does this McDonald's location provide?
This McDonald's provides curbside pickup services for added convenience.
What payment methods are accepted at McDonald's Gouverneur?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app to order food from this McDonald's?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
Does the Gouverneur McDonald's location have a drive-thru?
Yes, this McDonald's location has a drive-thru service available.
Are there convenient nearby places if I want to shop or run errands before or after visiting McDonald's?
Yes, nearby you can find 7-Eleven convenience store, Emily's Flower Shop for gifts and flowers, and various banks like Community Bank, N.A. and KeyBank for your financial needs.
What other fast food options are near this McDonald's in Gouverneur?
Nearby fast food choices include another McDonald's location, Gouverneur Jrecks, and Jreck Subs sandwich shop, making it easy to explore different dining options.
Are there local community services or healthcare facilities near McDonald's?
Yes, close to McDonald's are services like Kinney Drugs Foundation, Advanced Physical Therapy Center, Nicholas F. Gardner DDS dental office, and the US Post Office.