Taco Bell

2.1
174 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 128 Freemans Bridge Road in Glenville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
128 Freemans Bridge Road, Glenville, NY
12302, United States

Hours

Reviews

2.1
174 reviews
5 stars
36
4 stars
4
3 stars
7
2 stars
14
1 star
113

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times in the drive-thru, often exceeding 20-30 minutes, regardless of the number of cars in line.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, with customers frequently receiving the wrong items or missing items altogether.

Staff Attitude

Feedback indicated that staff members were often rude or unprofessional, contributing to a negative customer experience.

Food Quality

Several customers noted that the food was often cold, poorly prepared, or not up to standard, leading to dissatisfaction.

Management Issues

Multiple reviews pointed to poor management and organization, suggesting a need for better training and oversight of staff.
  • CP
    Cynthia P
    4 days ago
    5.0
    I walked in to this clean Taco Bell and was able to place an order immediately with a person. I liked that very much. The staff was very friendly and helpful. They asked questions to clarify how I wanted my order and got it 100% correct. My child spilled his entire large drink on the floor and the cup split open. The staff jumped right onto it, cleaning and replacing the broken cup immediately without me having to say anything. They were seriously great. The food was also very good, well made and felt like real food, not just greasy soy. The only complaint I have is that the prices are insane! I paid almost $30 for two meals, nothing fancy or extra. That was just the cost of the meals. And they have no kids meal.
  • ET
    Emma Thomas
    Oct 27, 2025
    5.0
    I can’t understand the bad reviews these guys are great. Food is always incredible by far the best Taco Bell I’ve been to. Steven is awesome and always helps if we need something.
  • ST
    S T
    Oct 24, 2025
    1.0
    Writing this from the drive through since me and the line behind me have been here for 25+ minutes, literally. I already paid otherwise I would've left. I see the drive through cashier stocking drink trays and napkins while the whole line has been backed up a half hour lol. This location needs new management.
  • PB
    Paula Bennice
    Oct 13, 2025
    1.0
    Disgusting place! The workers are miserable and rude, they act like it’s a problem to take your order or when you have a pick up. Over heard the worker say ‘I hate when people just stand there’ what am I supposed to do? Are there rules to where you have to SIT down if you’re picking up an order that was supposed to be ready ten minutes prior?? Get it together if ya hate your job that much find a new one. People are getting more and more desperate for workers these days they hire trash. Not only does this place take an hour to make 2 things but they will make you feel like a burden. God forbid.
  • TW
    Taryn Wolfe
    Oct 5, 2025
    1.0
    Honestly quite disappointed with this location. I've ordered 3 times from them and everytime the order is messed up and ive reported the issue on the taco bell app but it just ignored. The most recent order was missing half the items that were ordered and they won't refund me for the items.

Frequently Asked Questions About Taco Bell

What are the regular operating hours for Taco Bell at 128 Freemans Bridge Road?

Taco Bell is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 2:00 AM on Fridays and Saturdays.

Does this Taco Bell location offer drive-through service?

Yes, the Taco Bell at 128 Freemans Bridge Road offers drive-through service with the same hours as the dining area.