Taco Bell

2.1
182 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 128 Freemans Bridge Road in Glenville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
128 Freemans Bridge Road, Glenville, NY
12302, United States

Hours

Reviews

2.1
182 reviews
5 stars
38
4 stars
4
3 stars
8
2 stars
14
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20-40 minutes, especially in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail from staff.

Food Quality

Feedback indicated that food was often served cold, poorly made, or lacking in ingredients, leading to customer dissatisfaction.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and a lack of care for customer service.

Cleanliness

While some customers mentioned cleanliness, many others reported unsanitary conditions and a disorganized environment.
  • RM
    Ryan Morris
    Dec 23, 2025
    1.0
    Ordered Meal for 4 $25.99 2 Single Variant Crunchwrap Supreme® 2 Single Variant Chicken Quesadilla 4 Single Variant Soft Taco 2 Single Variant Chips and Nacho Cheese Sauce. Pick up was at 12:15 got there exactly at 12:15 the order was on the rack for pickup and the bag didnt even feel hot,got back to the shop everything was barely warm and soggy
  • KW
    Kayla Winkler
    Dec 18, 2025
    1.0
    It is insane I had to wait 40 minutes for my order. Once I got it, half of the order was wrong. In total I was there a whole hour before I left with my correct order. Just so frustrating. Definitely will not come back.
  • JM
    Jacquelin Morris
    Dec 13, 2025
    3.0
    I was given the wrong order, but I didn't know it until I got home in Clifton Park. Asked my name and wasn't Asked to give one. My order was rounded up and cost 20.00. They need to pay to more de
  • BB
    Butter
    Dec 6, 2025
    1.0
    Second time I've gone to this Taco Bell and have been turned away. Last year they "ran out of beef" but it was like 1am and I left empty handed but didn't post a review. Stuff happens sometimes. But Tonight (Dec 05 2025) I decided to try again at ~11:40 pm. I drove over - same order in mind: one crunchwrap supreme entree. I arrive and am asked if I have a pre-order / club member thing. No I don't. "Sorry, our system is down we can only take phone pre orders". I ask if they're serious and they confirm. They can't take any order through the window, they can only do app orders. I'm losing it in my mind at this point but there's no reason to argue or take out frustration on an employee just doing what they're told so I leave empty handed. AGAIN. So okay, glenville taco bell. You win. I won't eat here.
  • CH
    Charles H
    Nov 29, 2025
    1.0
    I've gone here 3-4 times in the past year or so and every time I go my order is incorrect in one way or several. The employees who make the food are extremely inconsistent and often don't even care to read the order. 3 times in a row, I had lettuce on an item I asked it to be removed from, which is fine, I can remove it I guess but it's the consistency with which it's wrong that is annoying. I got a 5 layer burrito the last 2 times I went here and both times the burrito was overflowing with ingredients to the point where the whole thing fell apart as I was eating it. It just paints a picture of people who don't care about their product and employees who are ignorant of policy and procedure. Whether they're intentionally doing it or not idk. Last example: I went to get a small pick up order (less than $25 nothing huge) and I waited for 25 minutes, come to find out as I'm standing there that the employees decided to ignore pick up orders and only focus on drive through orders. The manager was upset when they found out and apologized to me in the form of 2 free taco slips lol, as if I want to continue going here when they're this screwed up. Oh and the last time I went, they shoved 6 items into a small combo box meant for 2.5 items lol. Instead of giving me a paper bag or plastic bag, the employee just shoved it all into this one combo box that wouldn't close after that. Oh you wanted to grab a few sauces and toss them into your bag? Sorry. The guy was kinda rude about it too, he asked me what drink I got and pointed to a literal growing pile of drinks on the counter, and I said I got sprite or whatever and he just shoves it over to me. He wouldn't even bother to read the receipt or ticket to see what it was.... They just don't care here at all about your experience as a customer. It's like they have disdain for your presence.

Frequently Asked Questions About Taco Bell

What are the regular operating hours for Taco Bell at 128 Freemans Bridge Road?

Taco Bell is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 2:00 AM on Fridays and Saturdays.

Does this Taco Bell location offer drive-through service?

Yes, the Taco Bell at 128 Freemans Bridge Road offers drive-through service with the same hours as the dining area.