Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 262 Saratoga Road in Glenville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
311 reviews
5 stars
204
4 stars
62
3 stars
17
2 stars
11
1 star
17
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers praised the burgers and fries for their taste, but noted inconsistencies in preparation and portion sizes.
Service Issues
Several reviews highlighted slow service, staff incompetence, and negative interactions with employees.
Pricing Concerns
Many customers expressed dissatisfaction with rising prices and perceived value for money, feeling that the cost was too high for the portion sizes.
Cleanliness
The establishment was generally reported as clean, although some reviews mentioned unsanitary conditions and lack of proper food handling.
Customer Experience
While some customers had positive experiences with friendly staff, others reported rude behavior and poor customer service.
- EFElvirucca Fiorini6 days ago5.0I am picky but my order usually consists of a chocolate shake wirh banana whipped cream and oreos with grilled cheese. They are obviously pricey, but at this location, you are getting what you pay for and then some. You do have to wait a little longer, but I dont mind since the food is so delicious. They never disappoint. I've gotten stuff missing from my order, but they do a really good job at giving you your food. They care a lot about their customers, and they are very accommodating. Not only with the food but with wheelchairs. They keep their inside and outside dining areas very very clean.
- JFJosh FitzpatrickNov 9, 20255.0Great food and service. Clean establishment
- MWMatthew WaltersSep 20, 20251.0Went there Saturday 9/20 for lunch around 12:30. Place was dead and rightfully so. The crew was not interested in working or providing a service, just bullshitting and looked to be stealing time. The place or the employees didn’t look clean whatsoever. The wait wasn’t bad, but since when did you guys stop putting scoops of fries in the bag?!? Not only were the fries not crispy, but I ordered a large fry thinking I would share with the wife and kids because even a little fry used to fill me up and when I received my order there wasn’t a single Fry in the bag outside of the cup. I received a 3/4 full large cup of fries sitting next to my burger. I literally paid over 8 dollars with tax for this large fry and was so disappointed. The scoops of extras fries always made the pricey food worth it… clearly not anymore or at this location. French fry shrinkflation for sure. Paid 19 dollars and change for a little bacon burger and a large fry and I feel like I was just violated or robbed. Never again five guys never again. Service used to be great. Used to get a little bacon burger for 6 bucks not 10 like it is now and a large fry for 5 bucks not 8, and you get way less food for almost double the price it used to. Shame shame, they’ll be outta business shortly I’m sure at this rate. Good riddance
- TFThomas folkSep 11, 20251.0Avoid at all costs. Incompetent staff. Ridiculous long wait times. 25 min wait in an empty restaurant. Terrible food. Awful.
- SLSteven LarkinJun 25, 20255.0The hamburgers hot dogs and whatever you get there really are stellar they have a strict level of quality for which I have come to expect
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Glenville accept reservations?
No, Five Guys at 262 Saratoga Road in Glenville does not accept reservations.
What are the operating hours for Five Guys in Glenville?
Five Guys Glenville is open daily from 10:30 AM to 10:00 PM.
Does Five Guys in Glenville offer delivery services?
Yes, delivery is available every day from 10:30 AM to 9:30 PM. You can order online at their delivery site.
Can I customize my burger or milkshake at Five Guys Glenville?
Absolutely! Five Guys offers over 250,000 ways to customize burgers and more than 1,000 milkshake combinations.
What payment options are accepted at Five Guys Glenville?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does Five Guys Glenville have options for customers with gluten sensitivities?
Yes, buns and some condiments contain gluten, but sandwiches can be ordered without buns using wraps or bowls. Cross-contamination risk exists.
What is the dress code at Five Guys Glenville?
The dress code is casual, making it a comfortable spot for a relaxed meal.
Are there family-friendly amenities at Five Guys Glenville?
Yes, the restaurant welcomes children and has wheelchair accessible entrances and restrooms.
What nearby grocery stores can I visit before or after dining at Five Guys Glenville?
Hannaford Supermarkets and Hannaford Pharmacy are nearby, convenient for picking up groceries or pharmacy items with your meal visit.
Which nearby restaurants can customers try along with Five Guys in Glenville?
Nearby options include Snowfox Sushi for Japanese cuisine, Tequila Jalisco for Mexican food, and BARE Blends Glenville for smoothies and vegetarian offerings.
Where can I grab a coffee or snacks near Five Guys Glenville?
Starbucks is close by for coffee and light snacks, ideal before or after your Five Guys meal.