Dunkin'

3.8
397 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Glenville, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2915 Amsterdam Rd, Glenville, NY
12302, United States

Hours

Reviews

3.8
397 reviews
5 stars
171
4 stars
104
3 stars
42
2 stars
25
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly at the drive-thru, with long wait times causing frustration.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail.

Customer Service

Feedback highlighted poor customer service experiences, including rude staff and lack of acknowledgment from employees.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, which negatively impacted customer experiences.

Product Quality

While some customers enjoyed their drinks and food, there were complaints about stale donuts and poorly made items.
  • BV
    Blase VanBuren
    2 days ago
    1.0
    Slowest crew in the morning possible. Waited 20min in drive threw.
  • AB
    Ashley Boyle
    Nov 7, 2025
    1.0
    This is the only dunkin I pass on my way to work...9/10 times Im late to work because im waiting for my mobile order to be completed. Ive even gone as far as to put my order in 15 minutes in advance and still end up waiting. Its super frustrating. I see many other reviews saying the same. Hopefully with enough negative reviews things will impro
  • SS
    Sonia Sukhu
    Oct 29, 2025
    1.0
    Seems like no one can’t follow directions. Always putting less cream or no flavor . So sad we pay so much for coffee and plus tips and they can’t even make the coffee right .
  • AS
    Amy Stearns
    Sep 19, 2025
    1.0
    Slowest dunkin everrrr!!!!!!
  • RS
    Raj S
    Sep 13, 2025
    4.0
    Went to NY ovals cricket ground and found this Dunkin pretty close to the ground . Parking was good . They had drive through too. Drive through takes a long time . Service was slow on drive through. So , I had to back up and park my car , and go inside directly . Lots of space inside to sit and eat . Service inside was good . Ordered cofeee , hasbrowns and few other stuff . Regular coffee was average , and hot latte was super good .. Hashbrowns were a bit soggy . Not too pricey . Liked it overall.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Glenville, NY?

Dunkin' in Glenville, NY is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' Glenville offer delivery and pickup services?

Yes, Dunkin' Glenville offers both delivery and curbside pickup services.