Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,106 reviews
5 stars
394
4 stars
269
3 stars
183
2 stars
76
1 star
184
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, undercooked, or incorrect food orders, leading to dissatisfaction.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and disorganization.
Cleanliness
Several customers noted that the restaurant was dirty, with unkempt bathrooms and trash not being emptied.
Employee Attitude
There were mixed reviews about employee attitudes, with some praising individual staff members while others reported rudeness and lack of professionalism.
- SSSHANTO4 days ago1.0Pickup order was ready and i went to the drive thru. I talked at the DT and they said come to the window. I went there and they told me to come inside just to pick it up?? BS employees of the year! Sorry to say that but they deserve it. Thanks!
- LCLynn ConsoleJan 2, 20262.0I ordered 2 $7 biggie bags. Both double stacked bacon burgers. 1 $6 biggie bag Jr bacon burger. I find the communication skills at Wendy's is severely lacking here's why: The biggie menu does not offer regular burgers. Both the double stacked and the Jr burgers are both shown on the menu as bacon burgers. None of the 3 burgers I ordered had bacon on them. I went up to let them know there was no bacon on any of the burgers. The lady that took my order told me I asked for them without the bacon...ummm no I didn't. Then I asked for a chocolate milk with the Jr bacon burger. We sit down to eat and realize they gave use plain milk, not chocolate milk. So back to the counter I go..she tells me thats what I asked for.....no I didn't! By this time I'm totally frustrated and it didn't help that the woman at the counter didn't take any responsibility for messing up the order. She actually started speaking to me in a condescending manner. This isn't the first time communication has been an issue at Wendy's. Do better and when you mess up an order try handling it with a.little more humility
- SKsonupreet KaurDec 23, 20251.0Last night, my sister ordered food. The food was really cold. She went back and Asked for fresh fries and nugget and this is not the first time that they reheated same fries because you can tell by the taste of it, he had to throw everything away and then they give you crazy amount of attitude. It’s just looks like they are bothered to even taking the order and we’ll never see them smiling.
- EBElicia BurtonNov 5, 20254.0My brother loves the burgers and says the fries are the best. Mom has tried the chicken burger, but, I think it's very dry, not much lettuce, or anything. I have tried a couple of different salads, the Cobb salad has onions that are crunchy to add, a good amount of chicken, a good size salad. Fresh too.
- IIItsAp2ᑌOct 26, 20254.0Restaurant was very dirty inside, fries were cold and soggy. Cashier was a sweet kid, but I wouldn’t recommend this Wendy’s.
Frequently Asked Questions About Wendy's
Is Bethlehem Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Glenmont?
The drive-thru is open from 7:00 AM to 2:00 AM Monday, Tuesday, and Sunday; and from 7:00 AM to 3:00 AM Wednesday through Saturday.
Is the Wendy's location at 261 Route 9w, Glenmont currently open?
Yes, this Wendy's location is currently open and committed to serving customers with dine-in, drive-thru, and delivery options.
Does Wendy's Glenmont serve breakfast?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos, sandwiches, coffee, and sides through the app or website.
What types of payment does Wendy's Glenmont accept?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa at this location.
Can I order Wendy's food online for delivery or pickup?
Yes, you can place orders for delivery or pickup through the Wendy's app or the website at order.wendys.com, selecting the Glenmont location.
How can I contact the Wendy's in Glenmont for questions or feedback?
You can call the location directly at (518) 432-8900 or reach Customer Care via their website, live chat, phone, or customer satisfaction survey.
What nearby fast food options are available besides Wendy's at this location?
Nearby fast food restaurants include Taco Bell, Five Guys, Chipotle Mexican Grill, Panera Bread, and Applebee's Grill + Bar, offering a variety of dining choices.
Which convenience stores nearby could I visit along with Wendy's?
You can visit Cumberland Farms and Petrol 9W Corp., both convenience stores near Wendy's, for snacks, gas, and other essentials before or after your meal.
Are there any health or medical facilities near Wendy's in Glenmont?
Nearby medical services include Bethlehem Town Family Dental, Motto Clear Aligners, Aspen Dental, and WellNow Urgent Care for healthcare needs near Wendy's.
What are some local amenities near Wendy's Glenmont that customers might find useful?
Customers can visit nearby stores such as Lowe's Home Improvement for home needs, Staples for office supplies, and local salons like Supercuts and Deluxe Nail and Spa for personal care.