Taco Bell

3.2
803 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 237 Route 9W in Glenmont. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
237 Route 9W, Glenmont, NY
12077, United States

Hours

Reviews

3.2
803 reviews
5 stars
253
4 stars
170
3 stars
106
2 stars
70
1 star
204

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and unhelpful attitudes.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared items, while others praised the freshness of their meals.

Management Issues

Several reviews pointed to a lack of effective management, with complaints about staff behavior and overall service efficiency.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly staff and satisfactory food, indicating that there are instances of good service.
  • PE
    patrick ewing
    4 days ago
    1.0
    Did a Grub hub Order, Entire order was wrong and it had 3 Things in it. Im tired of giving this TB a Chance, I will be calling The DM Tommorow. Update 11-21-21 Taco bell, How will I know this feed back will be sent to the Glenmont Store location? Im not just going to take your word for it.
  • RB
    Rana B
    Nov 16, 2025
    1.0
    Ordered at the Drive through. The girl with the glasses throwing F bombs really loud at the cashier (who was very friendly and professional) and the food was absolutely disgusting and cold. Did not look safe for human consumption. Not ordering here ever again. If you're driving down 9w towards Walmart, turn left instead of right you can go to Panera drive through. Really awesome staff and better food quality. Please report stuff like this. The quality of These places will never improve if we don't report issues with staff or food quality.
  • CB
    charles beamon
    Oct 29, 2025
    5.0
    As far as Taco Bell's go this one is pretty good, the staff is polite and the manager is effervescent and present.
  • FB
    Francis Brino
    Oct 23, 2025
    1.0
    I stopped at Taco Bell a day before. Everything in the bag was not what it was supposed to be and they never gave me a drink. So I pull up to order some new food and I tell the girl about it cuz the other girl isn't there. She's very rude and she just plays me off when I ask her. Can I just have a phone number for customer service? She says we don't do that here. Could you imagine then she starts taping me with her phone like I'm the bad guy asking for a phone number because I'm a paying customer and they didn't give me what they were supposed to give me. I'm not giving you any customer service numbers or names of anybody that works in this store and again proceeds to tape me with her phone. So I took her picture and let's post it here. She is rude and I'll be calling corporate not sure how to post a picture here but I have a picture of this woman trying to hide after she told me this... Here she is taping me the customer corporate. You need to get a hold of me. Since when do you order food and don't get it and get a hard time? The managers reached out only to never call .. just as bad as the workers..
  • MD
    Maria Delgado
    Oct 16, 2025
    1.0
    There were humans there but they all refused to provide direct Customer service throughout the ordering process. I left without making a purchase. This was the first time that I experienced this treatment at a Taco bell. I visited on 10/13/25 at 4:30 p.m.

Frequently Asked Questions About Taco Bell

What are the regular drive-through hours at the Taco Bell in Glenmont?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 2:00 AM on Friday and Saturday.

What types of payment does Taco Bell at 237 Route 9W accept?

They accept American Express, Cash, Discover, MasterCard, and Visa.