McDonald's

3.8
1582 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
70-02 Cooper Ave, Glendale, NY
11385, United States

Hours

Reviews

3.8
1,582 reviews
5 stars
710
4 stars
375
3 stars
228
2 stars
82
1 star
187

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with missing items or incorrect orders, leading to dissatisfaction.

Customer Service

Customers frequently mentioned poor customer service, including unresponsive staff and rude attitudes.

Cleanliness

While some reviews praised the cleanliness of the location, others noted dirty restrooms and tables.

Food Quality

Feedback on food quality was mixed, with some enjoying the meals while others complained about cold or poorly prepared food.

Management Issues

Several reviews pointed to poor management practices, including inconsistent service and pricing concerns.
  • AS
    Adriana Sanchez
    Nov 6, 2025
    1.0
    En este restaurante el manager le niega la entrada a los niños que estudian en la escuela cercana, les niega la entrada y las pocas veces que logran entrar es si ordenan desde el telefono frente al seguridad afuera del restaurante y les dice que se tienen que ir a comersela en la calle, se entiende que muchos se comportan mal pero no todos son iguales y pagan justos por pecadores.
  • AS
    Armand Soto
    Oct 26, 2025
    1.0
    I had a mcchicken meal among other things. I redeemed a mcchicken from points as well. Supposed to have 2 mcchickens total, normally check but hey that day i was like nah they got this. Not so. I called their lines and no one picked up after 10 min of calling. At least pick up the phone guys. Walked 10 miles that day after work. I aint walking back. All i wanted was a refund of points. Not to walk another half a mile for 2.39 or whatever. Just answer the phone at the very least, half of it is automated, so no excuse for not answering the phone.
  • LH
    Lady Von H
    Oct 26, 2025
    1.0
    They charged me for food I didnt not recieve. And they wont answer their phone. Mistakes happen but try and help out ur customer out
  • GG
    Gilda Gabriele
    Oct 22, 2025
    2.0
    I am a loyal customer with this Mcdonalds. And I NEVER had to write a bad review to any restuarant. I ordered through the app a mobile order to be brought to me to the parking spot #2 today at 8:35 pm. I waited about 20 minutes, and no one brought my order. At 8:53pm I decided to go in an see what was going on since ive never waited that long. The longest i waited was maybe 10 minutes. But i understood they were busy. I took a quick glance inside the bag thinking everything should be in there. I just get home only to find out that the McChicken was missing from the $5 McChicken meal i ordered. Everything else i ordered was in the bag minus the McChicken. I recieved the small sprite, the small french fries, and the 4 pc mcnuggets, while the McChicken was not in the bag. I tried calling a few times to let them know but no answer. And i was thinking about driving back but by the time i would of drove back would of been too long to even do anything about it. So for the first time I was upset with the service. I also understand that it can be busy, and overwhelming but that's no excuse to not include an item I paid for! Work more effecient not fast to avoid messing up orders. Very unstatisfied.
  • RA
    Razine Amine
    Oct 3, 2025
    1.0
    I’ve been a loyal customer at this McDonald’s for a long time, always ordering my food here. Today, when I asked to use the restroom, the staff told me it was closed. This is extremely disappointing and unacceptable. From now on, I will not spend another dime at McDonald’s

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Glendale, NY?

McDonald's in Glendale, NY, is open 24 hours every day of the week.

When is the delivery service available at this McDonald's?

Delivery is available from 6:00 AM to 1:30 AM Monday through Thursday and Sunday, and until 2:30 AM on Fridays and Saturdays.