Dunkin'

Reviews

• RB

  Rebecca Bee

  4 days ago
  2.0
  I go to a few Dunkin’s in the area and by far this one is the worst. Geographically it’s the closest location to m but I don’t go there often at all because of the sheer lack of accountability. My drinks are almost always wrong. It’s a toss up to whether or not it’s even worth opening my mouth over and it’s proven that they just don’t care. I can look at my drink and tell you what’s wrong. Black iced coffees shouldn’t have milk in them. Black iced coffees with swirls, should not have milk in them. Why am I repeatedly spelling out what’s wrong with my order just to be stared at not understanding what the issue is? It’s language barrier 100% but how are these people getting the jobs to begin with and going through training if you can’t understand that a black iced coffee is a black iced coffee lol. It’s one thing to make the drink wrong it’s another when you make the drink wrong and try to say it was my fault. Get it together people.
• CC

  Captain

  Sep 29, 2025
  1.0
  If I can give less stars I would I went in 9/29/2025 at 3:02 PM Swapan took my order I go to this location at least 1 a day but I usually go twice because my sons daycare is nearby so I go when I drop off my son and when I pick him up I’ve never had issues I pay with the phone scan so I can get points towards my next order because I love Dunkin’ Donuts when I first started my order Swapan asked what I would like and I asked for the tornado twist energy drink the mix of berry burst and peach sunshine I had ordered the same drink that morning but when I asked for it at this time the man told me we don’t have a tornado twist that’s discontinued,I told him I ordered it with him this morning and there was no problem so he stops and calls a short older man to come and take my order instead I ordered my drink and I ordered munchkins for my son and I had a discount code because of how much I shop there I used it for my drink and then asked him to scan to pay with the app he scans it and then yells at me asking to see my phone there’s a whole line behind me at this point and I show it to him because I have nothing to hide I’m just trying to get my items and leave the older man stops me and says I can’t leave and goes downstairs the other guy Swapan is yelling at me telling me I can’t leave because I haven’t paid my son is crying because he wants to leave and the older guy finally comes up while Swapan is yelling at me saying I can’t leave I need to pay and then the older guy said something in their language and the guys whole demeanor changed at this point a detective from the NYPD was also on the line and asked me what’s happened I explained and he said “wow I was about to order coffee for the whole station guess I’ll go somewhere else” and left literally lost money because of the incompetence of your employees I’ll never be setting foot into this location again and will be telling friends and family not to as well disgusting
• NR

  Natali Riveros

  Jul 17, 2025
  5.0
  The staff is great! Always very friendly and patient with my kids! There's usually a table with chairs available for indoor dining. The food is always fresh. Ice-cream is the best.

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