Mixed reviews on food quality; some customers enjoyed the paninis and sandwiches, while others reported issues with bugs and stale items.
Customer Service
Customer service experiences vary widely; some praised the friendly staff, while others reported rude interactions and poor handling of complaints.
Cleanliness
The establishment is generally noted for its cleanliness, though some customers raised concerns about food safety and hygiene.
Pricing Issues
Customers expressed confusion over pricing discrepancies between in-store and online menus, with some feeling they were overcharged.
Variety and Availability
The menu offers a wide variety of options, and the 24/7 availability is appreciated by many customers.
JS
Jaswinder Singh
Nov 8, 2025
1.0
He charge me dubble
PP
P
Oct 13, 2025
1.0
I am a regular customer, I order from here on average 1-2 times a week. I placed an order on the website, it said 20 min for it to be ready. I show up to pick up the order and I asked if it was ready. The man at the counter said “no. how did you order? Uber eats?” I said no, on your website and its paid for and proceed to show my webpage with the order. He asked me what I ordered and I started to tell him when he took an ipad off of a shelf and started shaking it and pressing it in an effort to I guess restart it. He walked away from speaking to me with no explanation. I stood there for 5 minutes patiently and then he came back to the counter with, we will start to get it ready. I waited another 15 minutes inside the deli for my food to be ready with no apology. Unacceptable. There should have been an apology irregardless of it being an issue of inattentiveness to the order or a system error. I was ignored and the situation was handled poorly.
JS
Jatinder Singh
Sep 28, 2025
5.0
*Recommended* *Recommended*
NH
Neel Haq
Sep 20, 2025
4.0
2 amazing vegetarian heroes.
Served up hot and fresh.
AND they have even MORE vegetarian options.
So we keep forgetting to try 'em, until today.
Grabbed the tofu philly and the veggie patty tozt.
I usually hate crispy panini bread, but these were just the right amount of "toast" while still soft and fresh warm that held together a delicious smothered veggie patty sammy with just the right amount of HEAT.
The tofu philly was fantastic. Had a really good sauce - think it may have been chipotle. Either way delicious stuff.
Staff was very friendly. Told us they're 24hrs (gotta remember that), pani puri SAT and SUN after 5! And they've also got fresh juices, coconut water, sugar cane water.
Really nice NY style neighborhood sammy spot. At least for myself as a vegetarian who NEVER finds good sammys. I'm sure the meat eaters will do just fine here as well. Hah!
Seems they also run the restaurant next door - so gonna have to try that soon enough.
Sitting FULL and happy tonight.
LM
LS M
Sep 16, 2025
1.0
My co workers and I usually order good food from here. This was our go to for such a while. Their veggie sandwich was amazing and toasted panini bread is the best I’ve ever had. Unfortunately one of my coworker found a thin shred of glass in her salad- I chose to ignore it and thought to myself - it’s hearsay. I did not see it with my own eyes and therefore decided to not assume the worst. Then we ordered our usual sandwiches and my coworker order her usual #18 sandwich. As she was eating she decided to open just to lighten up the pesto (remove some) and unfortunately she found a little bug. It moved when she touched it. Sadly I was there at work that day and witnessed it myself. I've never seen this kind of bug before but it looked like almost a yellow ladybug to give you a visual. I would've enjoyed the sight of that creature on a leaf BUT DEF NOT IN A SANDWICH. It made me question the cleanliness. The other thing is if you buy snacks or something that's sealed- check expiration date, I've bought expired items and noticed later on and so has my coworker. Anyways I posted a photo for you to see with your eyes but you have to zoom in because it almost blends in. We will not be going there anymore and are saddened that we had to give up a place so convenient and closeby. Anyways that's my review for you. Make sure you inspect your food before you eat it that's all.
Frequently Asked Questions About Tony's Panini Grill
What are the operating hours of Tony's Panini Grill?
Tony's Panini Grill operates 24 hours a day, 7 days a week, from 00:00 to 23:59 every day.
Does Tony's Panini Grill offer delivery and pickup services?
Yes, Tony's Panini Grill offers in-store pickup and delivery services.
Where is Tony's Panini Grill located?
Tony's Panini Grill is located at 268-01 Hillside Ave., Glen Oaks, NY 11004, US.
What type of cuisine and food options does Tony's Panini Grill provide?
Tony's Panini Grill is a deli and sandwich shop that also serves Italian food, breakfast, brunch, pasta, hamburgers, burritos, vegetarian options, and juice.
Where can I view the menu or place an order online for Tony's Panini Grill?
You can view the menu and place orders online at https://tonyspaninigrill.com/menu.
What is the price range at Tony's Panini Grill?
Tony's Panini Grill has a moderate price range, classified as 'TWO'.
Is Tony's Panini Grill open on weekends?
Yes, Tony's Panini Grill is open 24/7 including weekends, with takeout and delivery available all day.
What nearby restaurants can I visit around Tony's Panini Grill?
Nearby restaurants include Jian On (Chinese and Asian cuisine), Taste of Paris Coffeehouse (coffee and casual dining), Tex's Chicken & Burgers (fast food), EggHolic (Indian cuisine), and Kerala Kitchen (Indian cuisine).
Are there convenient places near Tony's Panini Grill for getting coffee or desserts before or after my meal?
Yes, Taste of Paris Coffeehouse offers coffee and casual dining, and Marzullo's Pastry Shoppe and Cafe nearby is great for bakery items and desserts.
What nearby services might be useful for customers visiting Tony's Panini Grill?
Nearby services include Singh & Shah Inc. for financial services, Derick's Auto Center for automotive needs, and Walgreens pharmacy and convenience store for health and essentials.