Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food freshness and flavor, with some describing items as cold, stale, or poorly prepared.
Service Speed
Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times and disorganized order fulfillment.
Cleanliness
Several customers noted unsanitary conditions, including dirty floors and bathrooms, which detracted from their dining experience.
Customer Service
Feedback on customer service was mixed; while some employees were praised for being friendly, others were described as rude or unhelpful.
Order Accuracy
Multiple reviews mentioned frequent mistakes with orders, including missing items and incorrect modifications.
BC
Brady Crooks
Nov 8, 2025
3.0
Flame broiled!
EN
Ellie Woods (Navirecomsquad)
Oct 29, 2025
1.0
Sat in drive thru for 20 minutes waiting on our mobile order while two workers stood and talked.
KS
Keva S.
Oct 19, 2025
5.0
To eat supper. I ordered a spicy chicken sandwich combo and a small frosty. The sandwich was delicious. The frosty was delicious. The Wednesday one was the best! The service was fast. Seating areas varied, with a lot of room. The price was reasonable. I've been using the Wendy's app and it definitely allows you to earn rewards and savings each and entry time you go.
DL
Dave L
Oct 6, 2025
5.0
Great service and very friendly employees! Our order was big and completely accurate! Fantastic job!
WS
William Smith
Sep 24, 2025
2.0
Always ask for a receipt, it's very likely they will get your order wrong as they have mine on several occasions now, but I never am asked for a receipt or given one. And my lunch break is always half over by the time I'm pulling away and realizing my order is wrong. They have charged me for a bacon baconator combo three times but only gave me a Jr burger one time and a double cheeseburger the other two times, and twice they've missed the "without mayo"
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Geneva, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Geneva, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (315) 789-2463.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 564 Geneva, Ny Wendy’s serve breakfast?
Yes, this Wendy’s location in Geneva, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-through at 481 Hamilton Street, Geneva, NY?
The drive-through is open daily from 6:30 AM to midnight.
Does Wendy's at 481 Hamilton Street offer breakfast options?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through a mobile app?
Yes, you can order through Wendy's official app or at order.wendys.com, selecting your location to see the menu and place orders.
What payment methods are accepted at Wendy's in Geneva, NY?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I contact Wendy's at 481 Hamilton Street with questions or feedback?
You can call (315) 789-2463, use live chat or leave a message via their Contact page online, or call the customer service number 888-624-8140.
Is Wendy's in Geneva currently hiring?
To check job openings, visit Wendy's Careers page and search for positions in Geneva, NY. Job availability updates regularly.
Where is Wendy's located in Geneva, NY?
Wendy's is located at 481 Hamilton Street, Geneva, NY 14456.
What nearby hotels can I stay at if visiting Wendy's in Geneva?
Nearby hotels include Days Inn Geneva Finger Lakes, Days Inn by Wyndham Geneva/Finger Lakes, and Americas Best Value Inn Geneva, all convenient for visitors stopping by Wendy's.
Are there fitness centers near Wendy's at 481 Hamilton Street?
Yes, fitness options nearby include Wine Country Fitness and Elite Warrior Fitness, suitable before or after your meal at Wendy's.
What other nearby food options are available around Wendy's at 481 Hamilton Street?
Nearby dining options include Inland Reef seafood restaurant, Ling Ling Chinese Buffet, Domino's Pizza, Dunkin', Subway, and Long John Silver's seafood restaurant.