Location.com logo
Dunkin' Zero
Brand Certified

Dunkin'

3.9
(787 reviews)

Business Details

477 Hamilton St, Geneva, NY
14456, United States
(315) 759-5912
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Geneva, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
477 Hamilton St, Geneva, NY
14456, United States

Hours

Reviews

3.9
787 reviews
5 stars
390
4 stars
161
3 stars
92
2 stars
56
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times at both the drive-thru and inside, often exceeding 30 minutes.

Staff Attitude

While some staff members were praised for their friendliness and efficiency, others were criticized for rudeness and lack of professionalism.

Order Accuracy

There were frequent complaints about incorrect orders and inconsistent quality of food and drinks.

Cleanliness

Several reviews noted that the location was dirty, with unclean tables and counters, contributing to a negative experience.

Management Issues

Many customers expressed concerns about poor management and organization, suggesting that the location is understaffed and poorly run.
  • KK
    Keith
    Feb 19, 2026
    5.0
    Great service got 75 donuts with no notice
  • BV
    Brandy Voughters
    Jan 24, 2026
    5.0
    Loved the drive through was fast and very nice staff
  • JE
    Jimmy Eats
    Jan 19, 2026
    1.0
    Long drive thru waits no matter if there's a line or not. They'll literally give you an iced coffee with four pieces of ice. When the women are working things are quicker and higher quality. Short hair burly Hispanic dude at window is so rude.
  • TE
    Tyler Everts
    Dec 6, 2025
    2.0
    Absolutely the worst Dunkin’ Donuts I have ever been to. I have rarely been satisfied with ordering here. Today and the last time I went have to have been the worst employee interactions I’ve ever experienced. When given my food I was told “here’s your damn food”, today I was insulted because I was checking my order, the lady asked me why I was checking my order and rudely told me to just look at the order tag. My order was wrong and I didn’t find out until I got home because I was being scolded for checking. Wrong sandwich wrong coffee, snack and bacon was good. I am always pleasant when order food anywhere because it’s respectful to show respect and because I don’t want spit in my food. I’d drive to Canandaigua for Dunkin next time, I’d still get my food faster anyways, expect a 15-35 minute wait at the Geneva Dunkin.
  • JS
    Joe Swarey
    Nov 28, 2025
    1.0
    The slowest damn place I’ve ever seen in my life

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Geneva, NY?

Dunkin' in Geneva, NY is open Monday through Friday from 4:30 AM to 8:30 PM, Saturday from 5:00 AM to 8:30 PM, and Sunday from 5:00 AM to 8:30 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location in Geneva, NY offers a drive-thru service for convenient pickup.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: