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Arby's

4.1
(784 reviews)
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Business Details

280 Hamilton St, Geneva, NY
14456, United States
(315) 781-5628
http://www.arbys.com/locations/us/ny/geneva/280-hamilton-st/store-5428
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
280 Hamilton St, Geneva, NY
14456, United States

Hours

Reviews

4.1
784 reviews
5 stars
397
4 stars
212
3 stars
108
2 stars
28
1 star
39

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, highlighting items like the BBQ Bacon Burger, curly fries, and new fish sticks, though some reported issues with portion sizes and temperature.

Service Experience

Service was often praised for being friendly and efficient, but there were notable complaints about rude staff and inconsistent service quality.

Cleanliness

While many customers appreciated the cleanliness of the dining area, some noted that the bathrooms and windows needed better upkeep.

Order Accuracy

Several reviews mentioned issues with order accuracy, including missing items and incorrect food preparation.
  • DW
    Danielle Warner
    Feb 8, 2026
    5.0
    Stopped on Saturday night. The ladies working were professional and kind. Food was delicious. Best fast food experience I’ve had in years!
  • JN
    Joey Nardozzi
    Oct 29, 2025
    1.0
    Drive-thru lane to narrow to pull ahead with my vehicle. Lady that works inside wants to argue scream and fight about it, needs to grow up and relax it’s not that serious. Welcome to Geneva Arby’s.
  • JS
    Jeff Scott
    Oct 6, 2025
    5.0
    Great food, clean and excellent service.
  • AA
    Aria
    Oct 1, 2025
    1.0
    How do u seriously let an Uber driver steal my order 😑😑😑😑😑😑😑 now I'm robbed of $22 and Uber is saying they can't do anything or refund me. I don't even understand how they got my food... And then more drivers proceed to get sent to Arby's as if my stuff never got picked up. I'm convinced you guys never made it. Wildest thing ever. Only in Geneva I swear. Thanks for the useless reply below but that's not gonna make my money reappear.
  • DD
    Dan
    Mar 3, 2019
    3.0
    Made me sick. Literally. Never had that happen before. Hopefully it was just a one time thing.
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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