Wendy's

3.6
899 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4158 Lakeville Road, Geneseo, NY
14454, United States

Hours

Reviews

3.6
899 reviews
5 stars
334
4 stars
243
3 stars
129
2 stars
55
1 star
138

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

While some customers enjoyed the food, many complained about cold or poorly prepared items.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area and poor maintenance.

Staffing Problems

Several reviews mentioned staffing shortages leading to service delays and operational issues.

Mixed Experiences

Overall, experiences varied widely, with some praising the food and service while others expressed frustration.
  • KS
    Kayla Scardella
    Dec 12, 2025
    1.0
    We're always waiting long times for ordering either in store or drive through..... just left didnt even get food 🙃
  • DB
    Darcy Brenner
    Dec 9, 2025
    5.0
    Fast food the best
  • AP
    Andy Patterson
    Nov 24, 2025
    5.0
    Had a baconater today it was so well made
  • EE
    Eric Elliott
    Nov 15, 2025
    1.0
    The doors were locked during dining hours no one was answering the drive threw. I had to cancel my online e order and go without eating before I started my shift at work. This place has gone way down hill between long waits cold food and inaccurate orders it's a surprise that this location’s even still open. I made a review on the app and was supposed to be contacted about my experience and never was.
  • JH
    Jewell Hubbard
    Oct 17, 2025
    3.0
    Sometimes when I get a burger it has nasty shredded lettuce, only reason I come is for the leaf lettuce....if im going to pay more, you better have quality ingredients

Frequently Asked Questions About Wendy's

Is 569 Geneseo Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's drive-thru in Geneseo?

The Wendy's drive-thru in Geneseo is open daily from 9:00 AM to midnight.