Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
892 reviews
5 stars
330
4 stars
244
3 stars
127
2 stars
55
1 star
136
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, poor service, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
The quality of food was inconsistent, with complaints about cold, overcooked, or improperly prepared items.
Cleanliness
Several reviews highlighted cleanliness issues in the dining area, with reports of dirty tables and floors.
Staff Attitude
Customers experienced rude or dismissive behavior from staff, contributing to negative dining experiences.
Management Concerns
There were complaints about poor management practices, including inadequate staffing and lack of accountability for service issues.
- EEEric ElliottNov 15, 20251.0The doors were locked during dining hours no one was answering the drive threw. I had to cancel my online e order and go without eating before I started my shift at work. This place has gone way down hill between long waits cold food and inaccurate orders it's a surprise that this location’s even still open. I made a review on the app and was supposed to be contacted about my experience and never was.
- JHJewell HubbardOct 17, 20253.0Sometimes when I get a burger it has nasty shredded lettuce, only reason I come is for the leaf lettuce....if im going to pay more, you better have quality ingredients
- HEHannah EmersonOct 13, 20255.0Very good lunch fast and clean place
- CSColby SharpSep 10, 20251.0Horrible service, stood in the lobby for 15 minutes, got looked at multiple times, and didn't get served, the store was at least cleaned, got told that someone would be with us, and continuously got looked at and stood there for another 10 minutes, horrible experience, would not recommend, step your stuff up Wendys
- RBReapz BeepzSep 8, 20251.0Every time I come here, this place messes my order up in one way or another, From forgetting $15 Burgers to Undercooking the food, and everything in between. I'm generally a nice person, never Karen the people handling your food, but this place is out of control, nothing but immature children working, in desperate need of a chaperone...This used to be my favorite spot to eat but it seems like since 2020 (Covid) It has gone down hill...I continue to try to give them the benefit of the doubt, but Ive ordered from here 4 times in the last month and half, and they are 0 for 4...
Frequently Asked Questions About Wendy's
Is 569 Geneseo Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Geneseo, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Geneseo, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (585) 243-2210.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 569 Geneseo Wendy’s serve breakfast?
Yes, this Wendy’s location in Geneseo, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-thru in Geneseo?
The Wendy's drive-thru in Geneseo is open daily from 9:00 AM to midnight.
Is the Wendy's location at 4158 Lakeville Road still open?
Yes, this Wendy's location is open and committed to serving customers every day.
Does this Wendy's serve breakfast?
Yes, the Geneseo Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's mobile app or via order.wendys.com by selecting this location.
What payment options are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact the Geneseo Wendy’s location?
You can call (585) 243-2210 directly, contact the Customer Care team via live chat on their contact page, or complete the Wendy’s Customer Satisfaction Survey.
Are there other fast food restaurants near Wendy's in Geneseo?
Yes, nearby fast food options include Burger King and McDonald's, both located close to Wendy's.
What automotive services are located near Wendy's?
Nearby you can find Monro Auto Service and Tire Centers, Pep Boys, AUTO PLUS, Mavis Discount Tire, and Advance Auto Parts for various automotive needs.
Are there any nearby places where I can get coffee or a snack near Wendy's?
Dunkin' is close by, offering donuts, coffee, and smoothies as a complementary option to Wendy's menu.
Does Wendy's in Geneseo offer delivery and takeout services?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery where available.