McDonald's

3.7
830 reviews
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Business Details

4162 Lakeville Rd, Geneseo, NY
14454, United States
(585) 243-0509
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4162 Lakeville Rd, Geneseo, NY
14454, United States

Hours

Reviews

3.7
830 reviews
5 stars
310
4 stars
201
3 stars
167
2 stars
53
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with reports of friendly staff and quick service, but also numerous complaints about rude employees and order mistakes.

Food Freshness

Food quality is inconsistent; while some customers enjoyed fresh meals, others received cold or improperly prepared items.

Cleanliness

The cleanliness of the restaurant is frequently criticized, with reports of dirty tables, sticky floors, and unsanitary conditions.

Operational Issues

Customers reported issues with the restaurant closing early, long wait times, and problems with order accuracy.

Atmosphere

The dining atmosphere is described as hit or miss, with some enjoying a pleasant experience while others noted loud and unprofessional behavior from staff.
  • RM
    Ruth mclendon
    Oct 26, 2025
    5.0
    Sometimes if you're lucky you get very fresh food and sometimes they mix up your orders but today I would give this McDonald's five stars some of them might have to work on their customer service but other than that yeah it was a pretty good experience today
  • GL
    gamer for life
    Oct 22, 2025
    1.0
    Very unprofessional employee out of uniform with flip flops on an causal clothes and a 30 minute wait for a small order employees are making their own meals before serving costumers
  • HR
    Heather Rochester
    Oct 11, 2025
    1.0
    This place has 100% bad service and forgets people's orders half the time Oh can't for get and I really don't care if they or anyone gets pissed about this but they wanted to hire a S.O..when child come there all the time so sad. Not right
  • AC
    Alyssa Cornelius
    Oct 6, 2025
    1.0
    They closed 45 minutes before closing and left a drive through line of about 7 cars waiting. They just shut their lights off and stop taking orders without telling anyone so the line sat there for an absurd amount of time. I ordered on the app so I called and they said “we have no food we aren’t taking orders, cancel your order for a refund”. At least TELL the customers sitting in the drive through you won’t take their order.
  • JJ
    Jackalope
    Aug 28, 2025
    5.0
    Good McDonald's :) fresh food!!
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Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Geneseo, NY?

Delivery is available every day from 7:00 AM to 10:30 PM.

When is the drive-thru open at this McDonald's location?

The drive-thru is open Monday to Saturday from 6:00 AM to 11:00 PM, and on Sunday from 7:00 AM to 11:00 PM.