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McDonald's

3.7
(838 reviews)

Business Details

4162 Lakeville Rd, Geneseo, NY
14454, United States
(585) 243-0509
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4162 Lakeville Rd, Geneseo, NY
14454, United States

Hours

Reviews

3.7
838 reviews
5 stars
310
4 stars
202
3 stars
169
2 stars
54
1 star
103

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect orders and missing items.

Customer Service

Mixed reviews on staff friendliness; some customers reported rude behavior and poor service.

Food Quality

Inconsistent food quality, with reports of cold or poorly prepared items.

Cleanliness

Multiple reviews noted unsanitary conditions in the restaurant.

Service Speed

Service speed varies, with some customers experiencing long wait times.
  • DC
    Dayna Cohen
    Jan 26, 2026
    3.0
    Honestly Geneseo McDonald's is hit or miss... the lines are usually long... and the food is not always fresh. If you special order something you might get lucky and get something hot and fresh lol, but good luck with getting hot fries. My last order i got jipped my nuggets lol... always check your order before pulling away, no matter how many people are waiting behind you.
  • BK
    Brayson Kennedy
    Jan 6, 2026
    2.0
    They always get my order wrong
  • RS
    Real Shady
    Dec 29, 2025
    1.0
    Poorly prepared
  • JG
    Jeff Guldenschuh
    Dec 22, 2025
    1.0
    This McDonald's has become one of the worst I have been to. They constantly mess up orders and/or forget food from the orders. The staff is generally unhelpful and seem to prefer to screw around instead of work.
  • KK
    kylie_luv
    Dec 7, 2025
    1.0
    So me and the family go threw the drive and she was extremely rude while taking the order. We go to the first window to pay, lady is super nice and sweet everything is fine. We go to the 2nd window to get are food and the rude lady basically just throws are food at us. Wouldn't give us additional straw for the little, then got even a bigger attitude with us. 12-7-25 @1:20pm

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