Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Geneseo, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Customer Service
Feedback on staff behavior was mixed, with some praising friendliness while others noted rudeness and impatience.
Food Quality
Several reviews mentioned problems with food quality, including stale or improperly prepared items.
Cleanliness
Some customers appreciated the cleanliness of the location, while others reported unsanitary conditions.
Service Speed
Customers frequently commented on long wait times and slow service, particularly during busy hours.
GS
Gabby Santos
Feb 17, 2026
5.0
Loved it! Workers are super nice, very understanding! Very clean, Donuts are fresh and coffee 😆
CM
C Murphy
Jan 3, 2026
1.0
Ordered a coffee, was told they couldn't make it cause their machine was down, and was refused a refund when I told them to cancel my order. They also had the audacity to tell me they couldn't print a receipt for my order, until I asked them to give me the piece of paper they attach to all online orders (also known as a receipt), to which they begrudgingly complied cause they knew I was gonna complain, and rightfully so. Their corporate knows about their shenanigans, and is working on getting my full refund and MORE.
MM
Mikey
Apr 26, 2025
1.0
3/4 times my order is missing an item or the item is wrong. Shouldn't have to check my order every time I go for something simple as sandwich topping or a drink add on.
SL
Sandi LaMoy
Jun 14, 2019
4.0
Handicap accessible and parking. Good friendly staff.great coffee!