Wendy's

4.2
1684 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
820 Old Country Road, Garden City, NY
11530, United States

Hours

Reviews

4.2
1,684 reviews
5 stars
914
4 stars
473
3 stars
168
2 stars
50
1 star
79

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported issues with food freshness, including moldy buns and old fries, while others praised the freshness and taste of the food.

Customer Service

Mixed reviews on customer service; some praised friendly and helpful staff, while others reported rude behavior and poor service.

Cleanliness

Many customers noted the restaurant's cleanliness, including the dining area and bathrooms.

Order Accuracy

Several customers experienced issues with incorrect orders or missing items, leading to dissatisfaction.

Value for Money

Customers appreciated the affordable prices and good deals, particularly through the Wendy's app.
  • GG
    gmail. Restaurant Customer gmail
    Nov 1, 2025
    5.0
    Exceptional customer service lend by leadership team- Leslie & Kenya. Truly know how to treat their loyal patrons. Family had a stellar experience today- our complicated order was cared for with total commitment. A gracious staff. Just Wonderful!!!
  • D1
    Disappointed 125
    Oct 23, 2025
    1.0
    Third time I ordered a spicy chicken sandwich and it had no mayo whatsoever. It was so dry. I’m so disappointed. For this to happen 3 times is unacceptable.
  • YK
    Yolanda Kelly
    Oct 22, 2025
    5.0
    For fast food. They hit all the marks. Fresh food. Clean restaurant and bathroom. Safe food handling practices. Fast and efficient service.
  • JN
    Jeff N
    Oct 11, 2025
    1.0
    DONT GO HERE! THEY NOW CHARGE 50 CENTS PER SAUCE!!!! I ORDERED $35 WORTH OF WENDYS AND THEY WOULD GIVE ME ZERO FREE. DONT GO HERE! They proceeded to tell me that all locations do this and it started a few weeks ago. if that is the case wht was i at wendys 3 days ago (another much better location) abd they didnt charge me anything! BOYCOTT THIS PLACE! THEY ARE RUDE AND DISGUSTING!
  • JC
    J.W Properties and Construction
    Sep 30, 2025
    1.0
    Staff is so Rude

Frequently Asked Questions About Wendy's

Is 820 Country Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.