Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported issues with food freshness, including moldy buns and old fries, while others praised the freshness and taste of the food.
Customer Service
Mixed reviews on customer service; some praised friendly and helpful staff, while others reported rude behavior and poor service.
Cleanliness
Many customers noted the restaurant's cleanliness, including the dining area and bathrooms.
Order Accuracy
Several customers experienced issues with incorrect orders or missing items, leading to dissatisfaction.
Value for Money
Customers appreciated the affordable prices and good deals, particularly through the Wendy's app.
GG
gmail. Restaurant Customer gmail
Nov 1, 2025
5.0
Exceptional customer service lend by leadership team- Leslie & Kenya. Truly know how to treat their loyal patrons. Family had a stellar experience today- our complicated order was cared for with total commitment. A gracious staff.
Just Wonderful!!!
D1
Disappointed 125
Oct 23, 2025
1.0
Third time I ordered a spicy chicken sandwich and it had no mayo whatsoever. It was so dry. I’m so disappointed. For this to happen 3 times is unacceptable.
YK
Yolanda Kelly
Oct 22, 2025
5.0
For fast food. They hit all the marks. Fresh food. Clean restaurant and bathroom. Safe food handling practices. Fast and efficient service.
JN
Jeff N
Oct 11, 2025
1.0
DONT GO HERE! THEY NOW CHARGE 50 CENTS PER SAUCE!!!! I ORDERED $35 WORTH OF WENDYS AND THEY WOULD GIVE ME ZERO FREE. DONT GO HERE! They proceeded to tell me that all locations do this and it started a few weeks ago. if that is the case wht was i at wendys 3 days ago (another much better location) abd they didnt charge me anything! BOYCOTT THIS PLACE! THEY ARE RUDE AND DISGUSTING!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Garden City, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Garden City, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (516) 228-9040.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 820 Country Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Garden City, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 820 Old Country Road?
The drive-through at this Wendy's is open from 7:00 AM to 2:00 AM Monday through Friday, and from 8:00 AM to 2:00 AM on weekends.
Does this Wendy's location offer breakfast?
Yes, this Wendy's in Garden City, NY serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Old Country Road?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is there a mobile app available to order food from Wendy's?
Yes, you can order using the Wendy's mobile app available on the App Store or online at order.wendys.com.
Can I dine in or use the drive-thru at this Wendy's?
Yes, this Wendy's offers dine-in, drive-thru, delivery, and takeout options.
Where can I find menu pricing and nutrition information for this Wendy's?
Menu pricing and nutrition details are available on order.wendys.com or the Wendy's mobile app once you select this location.
How can I contact Wendy's Garden City location for feedback or questions?
Call (516) 228-9040 or visit the Wendy's Contact page online to reach Customer Care or use the customer satisfaction survey.
Are there any other restaurants near Wendy's at 820 Old Country Road for different dining options?
Nearby you can find places like Plori Restaurant for Greek cuisine, Thomas' Ham 'N' Eggery Diner for American diner fare, and Shake Shack for gourmet burgers.
Where can I stop for groceries or shopping around Wendy's on Old Country Road?
You can visit Whole Foods Market, The Gallery At Westbury Plaza shopping center, or buybuy BABY nearby for organic groceries and retail shopping.
Are there convenient services near Wendy's to make your visit easier?
Yes, there is a 7-Eleven convenience store, Bank of America ATM, and Verizon Wireless store close by for various needs before or after your visit to Wendy's.