Wendy's

4.1
528 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
630 Old Country Rd, Garden City, NY
11530, United States

Hours

Reviews

4.1
528 reviews
5 stars
256
4 stars
134
3 stars
86
2 stars
13
1 star
39

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported mixed experiences with food quality, with some praising freshness while others complained about cold or poorly prepared items.

Service Issues

Numerous reviews highlighted significant problems with service, including long wait times, incorrect orders, and rude staff.

Positive Staff Interactions

Some customers noted excellent service from specific staff members, indicating that positive experiences can occur.

Cleanliness and Atmosphere

The restaurant was described as clean and pleasant, with a nice atmosphere, especially in the food court setting.

Value for Money

Many customers appreciated the reasonable prices and value offered, particularly for fast food.
  • GB
    Gabrielle “Connie” B.
    Oct 23, 2025
    5.0
    The food was fresh.
  • JM
    Jackson Mondesir
    Oct 2, 2025
    1.0
    Horrible service! I was standing there for 10 to 15 minutes at the cash register waiting for someone to take my order. (Mind you, I'M THE ONLY ONE THERE). NOBODY came to take my order until one lady there came up to do something, and, as I was about to place my order. She said, “ I am not taking orders” and then she proceeds to say…” This lady is taking orders” (mind you that lady she was talking about WAS ALREADY IN FRONT THE WHOLE TIME), and when she told me that a WHOLE LINE OF PEOPLE came and the lady THAT WAS SUPPOSE TO TAKE MY ORDER A LONG TIME AGO STARTED TAKING THE OTHER PEOPLE'S ORDERS. BAD SERVICE!
  • EH
    Edward Horton
    Sep 16, 2025
    1.0
    Use the mobile order to show they I made a order at their location they said I didn’t literally showed they it was their address and that I paid for it they refused to make my order even tho again it literally shows them I made it for their location they were not helpful and not accommodating at all highly recommend to go to any other restaurant in the mall
  • FA
    Fabio Arangio
    Jul 6, 2025
    5.0
    Well, I'll leave this review just because it's actually a great place for a good coffee at a very decent price! I find it hard to pay 4 dollars for a plain american coffee and here you get it for a little more than just 1 dollar and it's good! I know, you usually go to Wendy's for fast food, but I'll actually recommend it for a fast drink!
  • LG
    Local Guide
    Jul 19, 2021
    5.0
    Love Wendy's but this one is really slow.

Frequently Asked Questions About Wendy's

Is Roosevelt Field Mall Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.