Chipotle Mexican Grill

2.6
50 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Get DirectionsCallWebsite

Business Details

630 Old Country Rd, Garden City, NY
11530, United States
(516) 539-3950
https://www.chipotle.com
GoogleFacebookInstagramTwitterLinkedInPinterest

About

Mexican Restaurant
Chipotle Roosevelt Field Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
630 Old Country Rd, Garden City, NY
11530, United States

Hours

Reviews

2.6
50 reviews
5 stars
13
4 stars
4
3 stars
7
2 stars
3
1 star
23

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported that the restaurant was filthy, with dirty tables and overflowing trash cans.

Service Quality

Many reviews highlighted poor customer service, with rude staff and unprofessional behavior noted frequently.

Food Quality

While some customers enjoyed the food, there were numerous complaints about food being cold, poorly prepared, or lacking in portion size.

Availability Issues

Customers expressed frustration over the restaurant running out of key ingredients and closing early, leading to a lack of available menu items.

Customer Experience

Overall, many customers felt unwelcome and uncomfortable due to the staff's attitude and the restaurant's atmosphere.
  • KG
    K G
    Oct 19, 2025
    2.0
    Filthy tables. Every single juice was empty. Soda fountain’s pumping out soda water with no syrup. No brown rice or soft taco wraps for the children’s menu meal.
  • SJ
    S J
    Sep 30, 2025
    1.0
    Does the owner know whats going on at this location ?
  • SR
    Sun Rising
    Aug 10, 2025
    5.0
    Fresh food , good customer service
  • EB
    Elene B.
    Jul 19, 2025
    3.0
    Hey team! Not to be cheap with my already cheap meal, but a kids meal does in fact include a protein AND two sides (check the app)! Hope this helps
  • HC
    Hua Ying Chien
    Jun 21, 2025
    1.0
    Very bad service and manners! They are no polite service manner and the manager disqualified to handle this restaurant. I am not suppose gave them a star. Now is 20 century service and manners is important than everything’s!
Read more reviews on Google

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Roosevelt Field Mall?

Chipotle Roosevelt Field Mall is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located within Roosevelt Field Mall?

It is located at 630 Old Country Rd, Unit 1047, on the main level of Roosevelt Field Mall next to Build a Bear in Garden City, NY.