Dunkin'

4.0
464 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gansevoort, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1297 Saratoga Rd, Gansevoort, NY
12831, United States

Hours

Reviews

4.0
464 reviews
5 stars
241
4 stars
107
3 stars
52
2 stars
25
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with some waiting excessively long for their orders.

Staff Behavior

Mixed reviews on staff behavior; while some customers praised friendly service, others reported rude interactions and unprofessional conduct.

Product Quality

While many enjoyed the coffee and donuts, there were complaints about incorrect orders and food quality, including stale items and poorly prepared sandwiches.

Cleanliness

Several reviews highlighted the cleanliness of the store and restrooms, indicating a positive aspect of the location.

Order Accuracy

There were numerous mentions of incorrect orders, leading to customer frustration and disappointment.
  • MD
    Michael Dietrich
    2 days ago
    1.0
    Had an issue with the app. Said there was a issue processing our payment, however, the card was charged. Tried calling the store to confirm if they got the order, and they picked up and hung up the phone twice It was just a simple question that would have taken 15 seconds of their time
  • LG
    Lets Go
    6 days ago
    2.0
    I bounce around many Dunkins and this one has let me down quite a bit. It's so hit or miss, be it food/drink quality, service speed & friendliness or a combination of all elements. I sympathize with the crew during rush hours, yet even when it's dead most don't seem to care about the service they provide customers. Here's to improvement!
  • AA
    AMB
    Oct 23, 2025
    5.0
    Thank you for the sugar
  • KL
    Kendall Long
    Oct 8, 2025
    1.0
    Be advised.. This location operates on a FLEX SCHEDULE. Several times recently I have attempted to stop after 7PM. They might be inside with the doors locked or maybe not at all. The advertised hours don't seem to be accurate..
  • DH
    Damien Hayes
    Sep 25, 2025
    1.0
    I just left this location about 3 minutes ago and I am absolutely appalled by the behavior I just saw from the employees at this location. There was a person of color in the car in front of me, and as he pulled away and I pulled up, 2-3 young women and an elderly lady were all laughing, making jokes about him “taking her on a date to 7/11.” It’s absolutely disgusting for me to have to witness racist behavior when I’m just trying to get my morning coffee; which by the way is also almost as disgusting. There is a sign on their speaker that says “training in progress” well if your training is teaching your employees to be openly racist in front of paying customers, and serve them burnt coffee, all while not saying a word to the patron, then congratulations, you’re doing a great job!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Gansevoort, NY?

Dunkin' in Gansevoort, NY is open daily from 5:00 AM to 8:00 PM for dine-in and from 5:30 AM to 7:00 PM for delivery.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.