Dunkin'

4.1
463 reviews
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Business Details

1297 Saratoga Rd, Gansevoort, NY
12831, United States
(518) 793-8093
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gansevoort, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1297 Saratoga Rd, Gansevoort, NY
12831, United States

Hours

Reviews

4.1
463 reviews
5 stars
241
4 stars
107
3 stars
52
2 stars
25
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unresponsive staff, particularly during busy hours.

Cleanliness

Many reviews praised the cleanliness of the store and restrooms, highlighting it as a positive aspect of their experience.

Product Quality

While Dunkin's coffee and donuts received high marks, there were complaints about food quality and incorrect orders.

Staff Attitude

Customer experiences with staff varied, with some praising friendly service while others reported rude behavior.

Operational Hours

Customers expressed frustration with inconsistent operating hours and service availability, particularly during late hours.
  • LG
    Lets Go
    Nov 18, 2025
    2.0
    I bounce around many Dunkins and this one has let me down quite a bit. It's so hit or miss, be it food/drink quality, service speed & friendliness or a combination of all elements. I sympathize with the crew during rush hours, yet even when it's dead most don't seem to care about the service they provide customers. Here's to improvement!
  • AA
    AMB
    Oct 23, 2025
    5.0
    Thank you for the sugar
  • KL
    Kendall Long
    Oct 8, 2025
    1.0
    Be advised.. This location operates on a FLEX SCHEDULE. Several times recently I have attempted to stop after 7PM. They might be inside with the doors locked or maybe not at all. The advertised hours don't seem to be accurate..
  • DL
    David Lippa
    Oct 1, 2025
    5.0
    This was a great location. The donuts at this location were big .... they were alot bigger then the donuts in Rochester Ny. This location will definitely be my go to when visiting in Queensbury ny
  • DH
    Damien Hayes
    Sep 25, 2025
    1.0
    I just left this location about 3 minutes ago and I am absolutely appalled by the behavior I just saw from the employees at this location. There was a person of color in the car in front of me, and as he pulled away and I pulled up, 2-3 young women and an elderly lady were all laughing, making jokes about him “taking her on a date to 7/11.” It’s absolutely disgusting for me to have to witness racist behavior when I’m just trying to get my morning coffee; which by the way is also almost as disgusting. There is a sign on their speaker that says “training in progress” well if your training is teaching your employees to be openly racist in front of paying customers, and serve them burnt coffee, all while not saying a word to the patron, then congratulations, you’re doing a great job!
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Gansevoort, NY?

Dunkin' in Gansevoort, NY is open daily from 5:00 AM to 8:00 PM for dine-in and from 5:30 AM to 7:00 PM for delivery.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.