McDonald's

3.4
1304 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
701 S 4th Street, Fulton, NY
13069, United States

Hours

Reviews

3.4
1,304 reviews
5 stars
370
4 stars
314
3 stars
266
2 stars
131
1 star
223

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes for simple orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food preparation.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing poor service.

Food Quality

Several customers complained about cold or improperly cooked food, including raw meat and stale items.

Cleanliness

The cleanliness of the restaurant was often criticized, with reports of unsanitary conditions in both the dining area and restrooms.
  • MW
    Michelle Wood
    Nov 13, 2025
    3.0
    Customer service was amazing. However my husband's Big Mac meal had no burgers on the sandwich which we discovered after getting back home. Too far to go all the way back so I called them. Very apologetic and they are giving him free meal on next visit, but that didn't really help him last night.
  • AV
    Adam Vryhof
    Nov 9, 2025
    1.0
    Had to pull off and wait forever for a small basic order of 3 happy Meals. They got the drinks wrong. Then left things out from the rest of the order. The fries were cold and gross.
  • AL
    andrew l
    Nov 9, 2025
    1.0
    Fast food is filled with nothing but lazy people My food was so hard and old yesterday that I would really broke my tooth and his people seem to do this every time
  • JG
    Jermia Gonzalez
    Oct 24, 2025
    2.0
    I just order food from here and got wrong order had to go back to get the erragant attitude from what seems to be a manager her self weird cause I know what I ordered and my passenger heard me say the same thing and got the wrong meal
  • MD
    Mr Davis
    Oct 21, 2025
    1.0
    How do you make customers wait 40 minutes for chicken nuggets ? This store is not organized , and is not clean . They need more people working. They also ran out of fries ! How does McDonald’s run out of fries ??!!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 701 S 4th Street, Fulton, NY?

McDonald's is open daily from 4:00 AM to 11:00 PM for in-store service.

When is the drive-thru at McDonald's in Fulton open?

The drive-thru is open from 4:00 AM to midnight Sunday through Thursday, and from 4:00 AM to 2:00 AM on Friday and Saturday.