Five Guys

4.1
794 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 6122 188th Street in Fresh Meadows is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
6122 188th Street, Fresh Meadows, NY
11365, United States

Hours

Reviews

4.1
794 reviews
5 stars
439
4 stars
181
3 stars
60
2 stars
37
1 star
77

What are people saying?

AI-generated from recent customer reviews

Food Quality

While some customers praised the burgers and fries, many reported issues with food quality, including soggy fries, burnt burgers, and incorrect orders.

Pricing

Numerous reviews highlighted the high prices, with many customers feeling that the food did not justify the cost.

Service Issues

There were frequent complaints about rude or unprofessional staff, slow service, and incorrect orders, leading to a negative customer experience.

Cleanliness

Some customers noted that the dining area and bathrooms were not consistently clean, impacting their overall impression of the establishment.

Positive Staff Interactions

Despite the negative feedback, several reviews mentioned friendly and helpful staff members, indicating that customer service can vary significantly.
  • YK
    Young Kim
    6 days ago
    5.0
    Very delicious burgers for all customers!
  • SS
    shadowship
    Oct 19, 2025
    1.0
    I was here on friday 10/17 on my way home to get some frieds. The cashier had that pissed off and whatever type of looks on her. She was helping out the kitchen when I was telling her about there was no more ketchup in pump box, and she was unwilling to go to back to grab a bag and refill it, but she offere the package ones. The fries are way too oily since the paper bag was soaked with oil by the time I had gotten and I only ate a quarter of it. It was such waste of $9. the bathrooms had water and paper towers all over on the floor.
  • SS
    Shimuraxkenshin
    Aug 29, 2025
    1.0
    My first time going there and my last time tell me why a hamburger with grilled onions and mushrooms and a small drink cast 15 dollars. I was mind-blowed a small hamburger and small drink costed me half of my 20 dollars the food is A+ but the prices is to much times are hard and not always easy to get money if they could lower the prices a little bit it would be a lot better.
  • DI
    Dwight Inn
    Aug 13, 2025
    1.0
    Extremely overpriced and awful quality. I paid $49 for three burgers and fries, and ended up throwing everything in the garbage. The food was inedible — especially the fries, which were the worst I’ve ever seen. Definitely not worth the money.
  • AL
    Andy Lee
    Aug 5, 2025
    1.0
    I used to go here a lot and it was always great. It has really gone downhill. The price is obviously a lot but they give you basically nothing now. A regular fries used to fill an entire plate. Now it's almost nothing for over $7? Yeah right, save your money and go else where.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.