Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Fresh Meadows, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported frequent mistakes with their orders, including incorrect items and missing components.
Wait Times
Customers consistently complained about long wait times, both in the drive-thru and inside the store.
Food Quality
Several reviews mentioned stale or poorly prepared food items, leading to dissatisfaction with the overall quality.
Staffing Issues
Multiple reviews indicated that the location is often understaffed, contributing to slow service and poor customer experiences.
EM
elisa ma
Feb 11, 2026
5.0
I asked for a singular munchkin and they gave it with no charge.
SS
Siming
Feb 11, 2026
5.0
Amazing place to get coffee, donuts and food! Me and my friend got free stuff once! Would highly recommend going here!!! Best Dunkin’ in the area!
AL
anthony lapadula
Jan 17, 2026
1.0
this location is an absolute joke. drive thru takes forever. if there's 3 cars in front of you just expect a 15-minute wait. if you ordered ahead in the app and go inside don't expect it to be any better. they have everyone's order out of reach and no one seems to want to help you. on top of that they can't even get a simple order correct so you always are double checking your order. I don't know if this is an under-staff issue or employees don't care but I would stay away from this location until they can get their act together.
KK
kuenga kay
Jan 6, 2026
1.0
I had a very disappointing experience at this Dunkin Donuts. The person who took my order, Rusha, got my drink wrong and then argued with me instead of fixing it.
I ordered a cappuccino, but was given a latte. When I pointed it out, Rusha insisted that I ordered a latte and even said they are “the same thing,” which is simply not true. Then she admitted saying she punched in latte by mistake smh. A cappuccino has significantly more foam and a lighter texture, while a latte has much more steamed milk and little to no foam. The drink I received had no foam at all, confirming it was not a cappuccino. Also that fully filled supposedly hot latte was cold to the touch.
Despite repeatedly and calmly explaining that I wanted a cappuccino, she became feisty and rude rather than correcting the order.
On top of that, the wait time at the drive-thru window was extremely long for just two drinks, which made no sense considering the store was empty inside at the time. After all that wait, she made it even harder than it already is.
Customer service was lacking overall. Both Rusha and another tall male employee working appeared to have poor customer-relation skills, which is surprising for a business that relies on repeat customers. I called the number that was listed on the drive through window but the call doesn’t go through so I have no idea why do they even have it there.
This could have been resolved easily with a simple apology and remake, but instead it turned into an unpleasant experience. I hope management provides better training on both customer service and basic drink knowledge.
RC
Richard Camacaro
Dec 8, 2025
1.0
Dicen que está abierto las 24 horas y es falso es una estafa para que llegues a este sitio y encuentres cerrado mi foto fue tomada a las 9:36 pm y efectivamente estaba CERRADO
What are the operating hours of Dunkin' in Fresh Meadows, NY?
Dunkin' in Fresh Meadows is open 24 hours, 7 days a week, from 00:00 to 23:59 daily.
Does Dunkin' in Fresh Meadows offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What special holiday drinks are available at Dunkin' during the holiday season?
The holiday menu features the new Cookie Butter Cloud Latte and the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the Berry Sangria Refresher.
Can I order Dunkin' products ahead using an app?
Yes, you can order ahead using the Dunkin' mobile app, available on both Apple App Store and Google Play.
Does the Fresh Meadows Dunkin' have a drive-thru?
Yes, this Dunkin' location has a drive-thru for convenient ordering and pickup.
What types of meals are served at Dunkin' in Fresh Meadows?
Dunkin' serves breakfast, lunch, and brunch meals, along with coffee, donuts, espresso, and tea.
Is there free Wi-Fi available at Dunkin' in Fresh Meadows?
Yes, free Wi-Fi is available at this Dunkin' location for customer use.
Which nearby places can I visit after grabbing a coffee at Dunkin' Fresh Meadows?
After your visit to Dunkin', you can check out Baskin-Robbins for ice cream or smoothies, or enjoy a meal at nearby Burger King or Aloha Highway Deli.
Are there convenient gas stations near Dunkin' Fresh Meadows?
Yes, nearby gas stations include Sunoco, Gulf, Savvy Gas & Car Wash, and Gas Sale, which is helpful if you need fuel along with your coffee stop.
Can I visit any community centers or churches close to Dunkin' in Fresh Meadows?
Yes, nearby community centers and churches include Gujarati Samaj, Joyful Church of New York, and MPI Jesucristo Y El Poder De Su Palabra.
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