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Dunkin' Zero
Brand Certified

Dunkin'

3.3
(704 reviews)

Business Details

(718) 463-5819
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fresh Meadows, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6120 Fresh Meadow Ln, Fresh Meadows, NY
11365, United States

Hours

Reviews

3.3
704 reviews
5 stars
250
4 stars
129
3 stars
102
2 stars
45
1 star
178

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Order Accuracy

Many customers reported frequent mistakes with their orders, including incorrect items and missing components.

Wait Times

Customers consistently complained about long wait times, both in the drive-thru and inside the store.

Food Quality

Several reviews mentioned stale or poorly prepared food items, leading to dissatisfaction with the overall quality.

Staffing Issues

Multiple reviews indicated that the location is often understaffed, contributing to slow service and poor customer experiences.
  • EM
    elisa ma
    Feb 11, 2026
    5.0
    I asked for a singular munchkin and they gave it with no charge.
  • SS
    Siming
    Feb 11, 2026
    5.0
    Amazing place to get coffee, donuts and food! Me and my friend got free stuff once! Would highly recommend going here!!! Best Dunkin’ in the area!
  • AL
    anthony lapadula
    Jan 17, 2026
    1.0
    this location is an absolute joke. drive thru takes forever. if there's 3 cars in front of you just expect a 15-minute wait. if you ordered ahead in the app and go inside don't expect it to be any better. they have everyone's order out of reach and no one seems to want to help you. on top of that they can't even get a simple order correct so you always are double checking your order. I don't know if this is an under-staff issue or employees don't care but I would stay away from this location until they can get their act together.
  • KK
    kuenga kay
    Jan 6, 2026
    1.0
    I had a very disappointing experience at this Dunkin Donuts. The person who took my order, Rusha, got my drink wrong and then argued with me instead of fixing it. I ordered a cappuccino, but was given a latte. When I pointed it out, Rusha insisted that I ordered a latte and even said they are “the same thing,” which is simply not true. Then she admitted saying she punched in latte by mistake smh. A cappuccino has significantly more foam and a lighter texture, while a latte has much more steamed milk and little to no foam. The drink I received had no foam at all, confirming it was not a cappuccino. Also that fully filled supposedly hot latte was cold to the touch. Despite repeatedly and calmly explaining that I wanted a cappuccino, she became feisty and rude rather than correcting the order. On top of that, the wait time at the drive-thru window was extremely long for just two drinks, which made no sense considering the store was empty inside at the time. After all that wait, she made it even harder than it already is. Customer service was lacking overall. Both Rusha and another tall male employee working appeared to have poor customer-relation skills, which is surprising for a business that relies on repeat customers. I called the number that was listed on the drive through window but the call doesn’t go through so I have no idea why do they even have it there. This could have been resolved easily with a simple apology and remake, but instead it turned into an unpleasant experience. I hope management provides better training on both customer service and basic drink knowledge.
  • RC
    Richard Camacaro
    Dec 8, 2025
    1.0
    Dicen que está abierto las 24 horas y es falso es una estafa para que llegues a este sitio y encuentres cerrado mi foto fue tomada a las 9:36 pm y efectivamente estaba CERRADO

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Fresh Meadows, NY?

Dunkin' in Fresh Meadows is open 24 hours, 7 days a week, from 00:00 to 23:59 daily.

Does Dunkin' in Fresh Meadows offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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