McDonald's

3.9
1308 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
157 Merrick Rd, Freeport, NY
11520, United States

Hours

Reviews

3.9
1,308 reviews
5 stars
627
4 stars
265
3 stars
183
2 stars
69
1 star
164

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and a lack of attention to detail when fulfilling requests.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.

Cleanliness

The restaurant's cleanliness received positive remarks from some customers, although others noted issues with the restroom facilities.

Speed of Service

Several reviews mentioned slow service, particularly during peak hours, leading to frustration among customers.
  • VK
    Vic Knows
    1 day ago
    4.0
    It’s a good Mcdonald’s spot
  • JC
    Josseline Calderon
    Nov 14, 2025
    1.0
    The women in the morning are ALWAYS rude with alot of attitude with everyone not just me. I have seen them being extremely rude to other customers. The times i go in for a doordash pick up they dont even hand it to you or put the food close enough so i can take a picture of the receipt first even after being told that I HAVE TO take a picture of the RECEIP! They want you to confirm the order but how can i have if they dont even give me a chance to take a picture of the damn receipt . They should really hire new employees for the morning shift!!!!
  • NT
    Natijah Thom
    Oct 31, 2025
    4.0
    Prices are not bad very clean and organize employees are very helpful my opinion
  • JB
    Jason Baxter
    Oct 28, 2025
    4.0
    It's a different experience with the table service like ur at Olive garden or Friday food hot n they offer alternative sweet syrup 🤤😋😋
  • AG
    ANDERSON GUERRIER
    Sep 7, 2025
    5.0
    Nice

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 157 Merrick Rd, Freeport, NY?

This McDonald's location is open 24 hours every day, Monday through Sunday.

Does McDonald's at this location offer delivery services?

Yes, McDonald's offers delivery services 24/7 with options like same-day and no-contact delivery.