Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff often being rude, unhelpful, and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and a lack of attention to detail when fulfilling requests.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.
Cleanliness
The restaurant's cleanliness received positive remarks from some customers, although others noted issues with the restroom facilities.
Speed of Service
Several reviews mentioned slow service, particularly during peak hours, leading to frustration among customers.
VK
Vic Knows
1 day ago
4.0
It’s a good Mcdonald’s spot
JC
Josseline Calderon
Nov 14, 2025
1.0
The women in the morning are ALWAYS rude with alot of attitude with everyone not just me. I have seen them being extremely rude to other customers. The times i go in for a doordash pick up they dont even hand it to you or put the food close enough so i can take a picture of the receipt first even after being told that I HAVE TO take a picture of the RECEIP! They want you to confirm the order but how can i have if they dont even give me a chance to take a picture of the damn receipt . They should really hire new employees for the morning shift!!!!
NT
Natijah Thom
Oct 31, 2025
4.0
Prices are not bad very clean and organize employees are very helpful my opinion
JB
Jason Baxter
Oct 28, 2025
4.0
It's a different experience with the table service like ur at Olive garden or Friday food hot n they offer alternative sweet syrup 🤤😋😋
What are the operating hours for McDonald's at 157 Merrick Rd, Freeport, NY?
This McDonald's location is open 24 hours every day, Monday through Sunday.
Does McDonald's at this location offer delivery services?
Yes, McDonald's offers delivery services 24/7 with options like same-day and no-contact delivery.
Is drive-through available at this McDonald's and what are the hours?
Yes, drive-through service is available 24 hours a day, every day of the week.
What payment methods can I use at McDonald's on Merrick Rd?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of services does this McDonald's offer?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Where can I download the McDonald's app for easier ordering?
You can download the McDonald's app on iOS from the Apple App Store or on Android from the Google Play Store.
Are there nearby ATMs where I can withdraw cash before visiting McDonald's?
Yes, there are nearby ATMs including LibertyX Bitcoin ATM, Bank of America ATM, and Citibank for your convenience.
What shopping centers or community venues are close to this McDonald's?
Elks Plaza shopping center is nearby, which offers various shops and community services you might want to visit before or after your meal.
Are there any medical centers or doctors near McDonald's on Merrick Rd?
Yes, there are several nearby medical facilities such as Mount Sinai Doctors-Freeport OB/GYN, OCLI Freeport, and South Nassau Internal Medicine Associates.
Can I find beauty salons close to this McDonald's location?
Yes, nearby beauty salons include Rostro & Silueta Aesthetics and Xtc Hair Salon, perfect for a quick visit before or after dining.