Wendy's

3.8
1235 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10350 Route 60, Fredonia, NY
14063, United States

Hours

Reviews

3.8
1,235 reviews
5 stars
539
4 stars
294
3 stars
176
2 stars
88
1 star
138

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers reported inconsistent service speed, with some experiencing long waits for their orders.

Food Quality

Food quality varied significantly; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty tables, floors, and restrooms.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.

Staff Attitude

Staff behavior received mixed reviews, with some customers praising friendly service while others reported rudeness and lack of attention.
  • MF
    marie fish
    Nov 12, 2025
    3.0
    The food is good and was hot. Very poor customer service. I received no greeting of any kind.
  • JJ
    Jayswervo
    Oct 29, 2025
    1.0
    Yall rlly better get yo damn drivers bc i ordered food driver didnt drop it off but the tracking thing disappeared and my money came out my acc fix NOW
  • ME
    Maggie Eslinger
    Oct 23, 2025
    1.0
    Wanted to get some quick dinner tonight but guess fast food isn’t as fast as it used to be ordered my food then got asked to pull forward waited for 25+ min and watched them serve another 10+ cars before they finally brought out the food just to get home and have no dipping sauce for any of my multiple orders of nuggets.
  • JK
    Jack Kincaid
    Oct 20, 2025
    5.0
    Drive through moved at good pace, food was fresh, hot and delicious
  • RB
    Robert Bajak
    Sep 28, 2025
    4.0
    Service emphasis seems to be drive thru over walk-ins. Only one staffer was handling the order counter on top of other tasks, so ordering was very slow. They really should allocate two for customer service at the counter.

Frequently Asked Questions About Wendy's

Is 508 Fredonia Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.