Wendy's

3.8
1241 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10350 Route 60, Fredonia, NY
14063, United States

Hours

Reviews

3.8
1,241 reviews
5 stars
540
4 stars
296
3 stars
177
2 stars
88
1 star
140

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, slow service, and incorrect orders.

Cleanliness

Many customers reported unsanitary conditions in the restaurant, including dirty tables, floors, and restrooms.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold, overcooked, or poorly prepared food.

Order Accuracy

Several reviews noted issues with order accuracy, including missing items and incorrect orders being served.

Drive-Thru Efficiency

While some customers praised the drive-thru speed, others experienced long waits and disorganization.
  • DJ
    Dan Jackson
    3 days ago
    1.0
    Pulled up at 9:20 on a Friday night and they ran to the door and locked up. We had seven girls on a bus coming home starving and they refused us. Manager was chilling in her car as we tried to walk through the drive through and started yelling they were short handed as she sat in the parking lot. Stay away from this place. Post Covid customer service at its finest.
  • BC
    Breann Cheney
    Jan 4, 2026
    3.0
    The chicken ranch wrap is what I got and the chicken tasted odd and chewy one of the 3 that was ordered. The fries and nuggets are were pretty good tho.
  • MJ
    Missy J
    Dec 25, 2025
    5.0
    Love their fry guarantee. Always hot, salty and perfect.
  • AH
    Abriam Harrington
    Dec 18, 2025
    1.0
    Would have put zero stars if they allowed me to. Never did get to place an order. They only had us & 1 customer at the drivethru but couldn't be bothered to take an order. Finally had to leave.
  • MF
    marie fish
    Nov 12, 2025
    3.0
    The food is good and was hot. Very poor customer service. I received no greeting of any kind.

Frequently Asked Questions About Wendy's

Is 508 Fredonia Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's in Fredonia, NY?

The drive-thru at Wendy's in Fredonia, NY is open daily from 6:30 AM to 2:00 AM.