Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rude staff, slow service, and incorrect orders.
Cleanliness
Many customers reported unsanitary conditions in the restaurant, including dirty tables, floors, and restrooms.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold, overcooked, or poorly prepared food.
Order Accuracy
Several reviews noted issues with order accuracy, including missing items and incorrect orders being served.
Drive-Thru Efficiency
While some customers praised the drive-thru speed, others experienced long waits and disorganization.
DJ
Dan Jackson
3 days ago
1.0
Pulled up at 9:20 on a Friday night and they ran to the door and locked up. We had seven girls on a bus coming home starving and they refused us. Manager was chilling in her car as we tried to walk through the drive through and started yelling they were short handed as she sat in the parking lot. Stay away from this place. Post Covid customer service at its finest.
BC
Breann Cheney
Jan 4, 2026
3.0
The chicken ranch wrap is what I got and the chicken tasted odd and chewy one of the 3 that was ordered. The fries and nuggets are were pretty good tho.
MJ
Missy J
Dec 25, 2025
5.0
Love their fry guarantee. Always hot, salty and perfect.
AH
Abriam Harrington
Dec 18, 2025
1.0
Would have put zero stars if they allowed me to. Never did get to place an order. They only had us & 1 customer at the drivethru but couldn't be bothered to take an order. Finally had to leave.
MF
marie fish
Nov 12, 2025
3.0
The food is good and was hot. Very poor customer service. I received no greeting of any kind.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's in Fredonia, NY?
The drive-thru at Wendy's in Fredonia, NY is open daily from 6:30 AM to 2:00 AM.
Is the Wendy's at 10350 Route 60 in Fredonia currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does Wendy's Fredonia offer breakfast?
Yes, this Wendy's location serves breakfast with a variety of combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Fredonia, NY?
Delivery availability can be checked via the Wendy's app or order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy's in Fredonia?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's at 10350 Route 60, Fredonia?
You can reach the location directly at (716) 579-0133 or provide feedback via their Contact page or customer satisfaction survey.
Where can I find Wendy's nutrition and allergen information?
Nutrition and allergen info is available on the menu website, mobile app, and in-restaurant posters upon request.
Are there other fast-food restaurants near Wendy's in Fredonia?
Nearby fast-food options include McDonald's, Burger King, and Totopos Mexican Grill, providing convenient alternatives.
What automotive services are available near Wendy's Fredonia?
Nearby automotive services include Fredonia Ford, Inc. Service, Valone Ford Lincoln, Inc., B and S Discount Tire, and AutoZone for repairs, tires and parts.
Which nearby places can assist with cash or banking needs around Wendy's Fredonia?
PNC ATM and The Exchange Network ATMs are close by for convenient cash access; Western Union is available for money transfers.