Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
861 reviews
5 stars
389
4 stars
219
3 stars
108
2 stars
39
1 star
106
What are people saying?
AI-generated from recent customer reviews
Food Quality
Multiple customers reported issues with food quality, including moldy sandwiches, cold food, and incorrect orders.
Customer Service
There are numerous complaints about rude and unhelpful staff, with many customers feeling disrespected during their interactions.
Service Speed
While some reviews mention quick service, many others report long wait times and slow service, especially during peak hours.
Order Accuracy
Several customers experienced missing items or incorrect orders, indicating a lack of attention to detail.
Cleanliness
Some customers noted that the restaurant was clean and well-kept, while others had mixed experiences.
- AAAdesewa AdekoyaOct 14, 20251.0I wish I could rate it a 0. They literally served me a sandwich with Mold on it. They don't care what they're serving you. How do you make a sandwich with mold on it and serve it to a customer. Don't put your health at risk trying to eat here. Disappointed in the lack of quality control. THIS IS INSANE!!!
- JHJulian HuertasOct 4, 20255.0How do you stand apart from all of the fast food restaurants i tell you service Vanessa was very busy but took her time to smile and thank me for my patience and care about what i wanted and took her time with each client with a great smile the food was good and freah like it always is at Wendys
- SSsofiaaSep 27, 20251.0My friends and I were going to Wendy’s to get some food because we were hungry we walk up to the door and this Woman comes and says two at a time and we said okay and gave all of our money to two of our friends and we were okay and then, two boys came and they wouldn’t let them in, they were PAYING customers and they were denied services. We got our drinks and then we got kicked off the property just for standing there and they threatened to call the cops on us. This was very enraging and I felt discriminated against just because I wanted a tasty delight. I would not recommend going here. If your in the mood to get yelled at you should go here.
- TFTony FuschettoSep 27, 20251.0me and my boys were trying to get some wendy’s because we were flvery hungry after playing footy and they kicked us out because we were teenagers. What a cruel world.
- RIroseanne izsvakSep 23, 20251.0Hello. Normally I don’t write bad reviews. But I have to say about this Indian lady cashier. I was ordering food and she was slurring the words and half asleep. She looked very miserable. I know her. I asked for extra sour cream for my potato and she tells me it’s very expensive for the owner right now and she’ll just do me a favor and give me an extra one and I was willing to pay for the extra one. Then she throws it on my tray like she’s doing me a favor. I even gave a donation over here when I paid. She’s very nasty. What the manager needs to do is tell her to go home. The customer service was horrible. We shouldn’t have to experience this. Eating out is supposed to be fun. It’s 12:43 PM. That’s the time it happened. If she doesn’t like her job, she should find another one that is suitable for her besides customer service thanks for listening. Wendy’s is still my favorite restaurant, but The customer service needs to improve. I always say if somebody doesn’t like their job get another one. thanks for listening
Frequently Asked Questions About Wendy's
Is Franklin Sq #9 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Franklin Square, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Franklin Square, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (516) 488-6423.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Franklin Sq #9 Wendy’s serve breakfast?
Yes, this Wendy’s location in Franklin Square, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is Franklin Sq #9 Wendy's location still open?
Yes! This Wendy's location in Franklin Square, NY is open and committed to serving you every day.
What are the operating hours for the drive-thru at Wendy's in Franklin Square?
The drive-thru is open daily from 8:00 AM to 2:00 AM.
Does this Wendy's location offer breakfast?
Yes, breakfast is served here with options like combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I order Wendy's for delivery at this Franklin Square location?
Delivery is available through the Wendy's app or order.wendys.com by entering your delivery address.
How can I contact this Wendy's location for questions or feedback?
You can call them directly at (516) 488-6423 or reach Wendy's Customer Care via live chat or their contact page online.
What payment methods does Wendy's in Franklin Square accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a mobile app for ordering at Wendy's?
Yes, you can order via the Wendy's app available at https://apps.apple.com/us/app/wendys/id540518599 or their website.
What nearby restaurants can I visit around Wendy's at 1034 Hempstead Turnpike?
Nearby restaurants include Filomena's (Italian), Trotters Bar & Grill (American), Shackletons (American), Everything Wings, and Taco Bell (Mexican).
Are there any nearby fitness or wellness centers near Wendy's?
Yes, you can visit Queen Divas Body Sculpting Inc, Eternal Spring Med Spa, Synergy Fitness NY gym, and Laser Now alternative medicine nearby.
What other useful services are located near Wendy's in Franklin Square?
Nearby services include LoTurco & Company (accountants), Nassau Foot & Ankle (medical), Ridgewood Savings Bank, Citibank, and Accurate Printing and Copy.