Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
860 reviews
5 stars
389
4 stars
220
3 stars
108
2 stars
39
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and negative attitudes from employees.
Food Quality
Several customers reported issues with food quality, including cold items, incorrect orders, and even moldy sandwiches, indicating a lack of quality control.
Order Accuracy
Many customers experienced problems with order accuracy, frequently receiving incorrect items or missing components from their orders.
Cleanliness
While some reviews mentioned a clean environment, others noted inconsistencies, suggesting that cleanliness may vary depending on the time of day or staff on duty.
- JMJoseph Malinowski6 days ago5.0January 6th 2026 just left Wendy's around 6:30 p.m. and the staff that was working tonight, they are so sweet and kind. It's nice to see when people are respectful to the customer. Thank you 🙏
- OAOscar AlexanderNov 26, 20251.0The manager was serving food with no gloves
- SSStrawNov 18, 20251.0Rude service, I tried to order 30 min previous to seating area closure, but was rudely told off.
- AAAdesewa AdekoyaOct 14, 20251.0I wish I could rate it a 0. They literally served me a sandwich with Mold on it. They don't care what they're serving you. How do you make a sandwich with mold on it and serve it to a customer. Don't put your health at risk trying to eat here. Disappointed in the lack of quality control. THIS IS INSANE!!!
- JHJulian HuertasOct 4, 20255.0How do you stand apart from all of the fast food restaurants i tell you service Vanessa was very busy but took her time to smile and thank me for my patience and care about what i wanted and took her time with each client with a great smile the food was good and freah like it always is at Wendys
Frequently Asked Questions About Wendy's
Is Franklin Sq #9 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Franklin Sq #9 Wendy's location still open?
Yes! This Wendy's location in Franklin Square, NY is open and committed to serving you every day.
What are the operating hours for the drive-thru at Wendy's in Franklin Square?
The drive-thru is open daily from 8:00 AM to 2:00 AM.
Does this Wendy's location offer breakfast?
Yes, breakfast is served here with options like combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I order Wendy's for delivery at this Franklin Square location?
Delivery is available through the Wendy's app or order.wendys.com by entering your delivery address.
How can I contact this Wendy's location for questions or feedback?
You can call them directly at (516) 488-6423 or reach Wendy's Customer Care via live chat or their contact page online.
What payment methods does Wendy's in Franklin Square accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a mobile app for ordering at Wendy's?
Yes, you can order via the Wendy's app available at https://apps.apple.com/us/app/wendys/id540518599 or their website.
What nearby restaurants can I visit around Wendy's at 1034 Hempstead Turnpike?
Nearby restaurants include Filomena's (Italian), Trotters Bar & Grill (American), Shackletons (American), Everything Wings, and Taco Bell (Mexican).
Are there any nearby fitness or wellness centers near Wendy's?
Yes, you can visit Queen Divas Body Sculpting Inc, Eternal Spring Med Spa, Synergy Fitness NY gym, and Laser Now alternative medicine nearby.
What other useful services are located near Wendy's in Franklin Square?
Nearby services include LoTurco & Company (accountants), Nassau Foot & Ankle (medical), Ridgewood Savings Bank, Citibank, and Accurate Printing and Copy.