Taco Bell - Closed

3.6
500 reviews
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Business Details

996 Hempstead Turnpike, Franklin Square, NY
11010, United States
(516) 358-9821
https://locations.tacobell.com/ny/franklin-square/996-hempstead-turnpike.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 996 Hempstead Turnpike in Franklin Square. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell - Closed
996 Hempstead Turnpike, Franklin Square, NY
11010, United States

Hours

Reviews

3.6
500 reviews
5 stars
216
4 stars
95
3 stars
56
2 stars
35
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.

Food Quality

Several customers reported issues with food quality, including spoiled ingredients, incorrect orders, and unsanitary conditions.

Cleanliness

Many reviews mentioned that the restaurant was dirty, with sticky tables and unsanitary food preparation practices.

Order Accuracy

A significant number of customers experienced problems with incorrect or missing items in their orders.
  • JL
    Jordan Linker
    Oct 14, 2025
    4.0
    It's Taco Bell. This location will probably close soon. A new location has been built nearby in a newer style
  • BC
    Brianna Caban
    Oct 11, 2025
    1.0
    The night manager gets paid $13 a hour to take his job too serious. Taking your anger out on customers cause your life sucks is really sad.
  • RD
    Ron D
    Oct 8, 2025
    1.0
    Real disgusting food and behavior of people working at this establishment
  • HP
    Heera Paul
    Sep 9, 2025
    1.0
    I came with my kids..I come here often.. It’s bad every time I come in.. Every order is wrong …n the tacos have like nothing inside..the quantity is so bad..even if the kids eat 10 tacos it’s not going to fill their stomach cause they just put lettuce n nothing else..everything else quantity so bad…. Customer service is also really bad
  • AK
    Arshpreet Kaur
    Sep 1, 2025
    1.0
    This is my second time ordering from here at night one night instead of black beans they put beef inside my tacos,and I confirmed with the person taking my order no beef right he said yes, when I got home opened the food it’s had a smell. And tonight there was hair in my food. I took one bite there was hair, and opened it and saw another hair. Called back to complain the workers don’t understand English going back and forward we did your order right, I told them am not complaining for that told her again she said she can’t do anything and cut my call. If I had an option I wouldn’t even give the one star.
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Frequently Asked Questions About Taco Bell - Closed

What are the operating hours of the Taco Bell at 996 Hempstead Turnpike?

The Taco Bell is open daily from 10:00 AM to midnight.

Does this Taco Bell location have a drive-thru?

Yes, this Taco Bell offers drive-thru service during operating hours.