A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Many customers reported issues with cleanliness, particularly in the bathrooms and produce sections.
Customer Service
Mixed feedback on customer service; some employees were praised for being helpful, while others were criticized for rudeness and lack of assistance.
Product Availability
Customers appreciated the variety of products and frequent sales, but some noted issues with empty shelves and expired items.
Store Experience
Overall shopping experience varied; some customers enjoyed the atmosphere and layout, while others found it frustrating due to long lines and poor organization.
Pricing
Customers generally found prices to be competitive, especially during sales, but some expressed concerns about rising costs.
LG
len gold
Nov 2, 2025
5.0
I come here often because I check the sale sheets and there are always items that are a good buy at a sales price. Particularly I check the meat aisle because often some of the pork products are at a reduced price and that's a great savings.
They also have a rack near the bathroom area that has items that are reduced for a quick sale. It's not fruit or anything perishable but items that are boxed and maybe a dent or so in the box but always a good buy Depending if you find something that you are looking for.
DB
David Brooks
Nov 1, 2025
1.0
I was there today very unclean. My order online today will be my last. The health dept. needs to visit this place.
NU
Neima Ullah
Oct 28, 2025
1.0
Late with delivery and pickup. Lied to customer service saying my pickup order would be ready in 10 minutes. I came here just to have to sit in my car and call customer service again. Decided to cancel
MF
Michael Franzese
Oct 14, 2025
1.0
Might possibly be the worst market in Nassau County.
Dirty, empty shelves, employees are of no assistance whatsoever.
I was looking for beef jerky for minimum 20 minutes. It's tucked in the "Healthy Snacks" section. I asked 4 employees to direct me, nobody had a clue.
Get on line, a elderly woman missed a buy one get one, so had to wait for her to go and get one.
Employee then missed the divider bar between orders, so then I had to wait for a void from a manager which took another 10 minutes. Finally told her that if she didn't immediately give me a void, I was leaving my groceries and walking out.
AVOID AT ALL COSTS, unless you're unemployed with all the time in the world. Silver lining, if you are unemployed, come to this Stop and Shop. If you have a pulse, you'll be working in an hour. Basic information of the place that you will be working at is apparently not required. Free money!
KK
katey
Oct 12, 2025
1.0
came here at 9:40, over and HOUR before closing. and they had the automatic door locked and a barrier put infront of it so nobody could get into the store. i had to wait for people to leave through the exit so i could get in. obnoxious to try to shut down the store over and hour before they close.
What are the operating hours of Stop & Shop in Franklin Square, NY?
Stop & Shop is open daily from 7:00 AM to 11:00 PM.
Does Stop & Shop offer delivery or pickup services?
Yes, Stop & Shop offers both delivery and pickup services for your convenience.
What loyalty program does Stop & Shop provide to customers?
Stop & Shop offers the GO Rewards loyalty program which delivers personalized offers and allows customers to earn points redeemable for gas or groceries.
Can I shop online at Stop & Shop in Franklin Square?
Yes, customers can shop online for delivery or pickup at Stop & Shop.
What is the address and contact number for Stop & Shop in Franklin Square?
The store is located at 460 Franklin Ave, Franklin Square, NY 11010. You can contact them at +1 516-352-5332.
How does Stop & Shop support the local community?
Stop & Shop fights hunger through programs like the School Food Pantry Program to ensure no student goes to school hungry.
Which competitive supermarkets are near Stop & Shop in Franklin Square?
Nearby competitors include Market Basket, Whole Foods, Wal-Mart Grocery, Wegman's, and Star Market.
What nearby places can I visit before or after shopping at Stop & Shop?
You can visit Manorhaven Beach Park, Garden World, or enjoy a meal at Ralph's Italian Ices and Bagels on the Square, all located close to Stop & Shop.
Are there convenient gas stations near Stop & Shop for redeeming GO Rewards points?
Yes, nearby gas stations include Shell, American Gas Station, Getty Gas, and Global, where you can redeem GO Rewards points for fuel.
What local services are available near Stop & Shop in Franklin Square for home improvement and personal care?
Nearby services include Perry's Flooring America for home goods, Neighborhood Barber Shop for grooming, and Castle Nail for beauty treatments.