Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,214 reviews
5 stars
540
4 stars
245
3 stars
172
2 stars
69
1 star
188
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and poor customer interactions, particularly during busy hours.
Food Quality
Mixed reviews on food quality; some customers enjoyed their meals while others reported issues with food preparation and missing items.
Cleanliness
Feedback on cleanliness was inconsistent, with some praising the cleanliness of the location while others noted garbage and unclean tables.
Staff Attitude
Several reviews highlighted unprofessional and rude behavior from staff, particularly during busy times or when handling complaints.
- SHShondrea HarrodDec 25, 20254.0I only went for a frappe. The line was long but it's christmas morning and some locations are closed. The line moved very quickly.
- MSMatt SmutkoDec 24, 20253.0Really not happy about the way they changed the McNuggets. It's not this location's fault; this happened to me last time and I was hoping it was just a fluke. These are not the McNuggets I grew up with 🙁. Lucy is great! Friendly and hard-working. Whatever you're paying her it isn't enough!
- RBRaza BDec 24, 20251.0The The food is disgusting. There was a fly in my happy meal.
- JJJasonDec 23, 20255.0Better than New York City’s
- MJMike JohnsonDec 2, 20253.0The place is clean inside and out, and the old playhouse is still there, brings back good childhood memories. But here’s the downside: the service is terrible. The wait times are unreal. I’ve heard different reasons, something about timing and how long it takes a car to move through the whole cycle, but whatever the cause, I’m regularly sitting in the drive-thru for almost half an hour before I even reach the speaker. Even once I get there, it takes minutes for anyone to respond. What really confuses me is that when I finally pull around, there’s often no one in front of me. They seem to wait until a car fully clears the system before letting the next one through. It’s a very slow and frustrating setup. As for the food, I haven’t really had major issues aside from it occasionally looking thrown together but it is fast food, so perfection isn’t expected. The real problem is the waiting.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 575 Franklin Ave?
McDonald's at 575 Franklin Ave is open 24 hours every day of the week.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.
Is there a drive-through available and when is it open?
Yes, McDonald's has a drive-through that is open 24 hours every day.
What payment options are accepted at this McDonald's location?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android, or use the provided online order links.
What services does McDonald's at Franklin Square offer?
They offer Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What is nearby McDonald's at 575 Franklin Ave that I can visit?
Nearby places include Capital One Bank, Dunkin', Harry's Express Car Wash, and 7-Eleven, which you can visit before or after your meal.
Are there other food or coffee options near McDonald's at Franklin Square?
Yes, nearby are Dunkin', Starbucks coffee shops, Friendly's ice cream, Ralph's Italian Ices, Bagels on the Square, and Valley Caterers deli.
Can I find gas stations close to this McDonald's?
Yes, Getty Gas, American Gas Station, Global, and Shell gas stations are nearby for convenient refueling.
Are there any health or wellness services near McDonald's at Franklin Square?
Yes, there are several physical therapy centers including Professional Physical Therapy, Fritz Petit-Frere, Paige Daly, and a dentist, Dr. Lana Kaye Modern Dentistry nearby.