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Dunkin'

3.9
(399 reviews)

Business Details

(516) 354-6055
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Franklin Square, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
595 Franklin Ave, Franklin Square, NY
11010, United States

Hours

Reviews

3.9
399 reviews
5 stars
205
4 stars
79
3 stars
43
2 stars
15
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during busy times, with some experiencing long wait times for their orders.

Staff Attitude

Feedback on staff behavior was mixed; while some customers praised friendly service, others reported rudeness and a lack of attentiveness.

Product Quality

Many customers enjoyed the freshness and quality of the coffee and donuts, although there were complaints about stale items and incorrect orders.

Cleanliness

Several reviews highlighted cleanliness issues, with some describing the location as dirty and not up to Dunkin' standards.
  • JM
    josue murillo
    Jan 1, 2026
    1.0
    Bad customer service drive thru empty and slam window
  • PD
    Pyro Dasher
    Sep 15, 2025
    5.0
    I get what I want and I never My take or I never get oh I didn’t know I was posting a review. OK so I really like this Dunkin’ Donuts because they give me all the right stuff at the right prices you may say that all Duncan donuts know what’s up, but this one was real up those prices those prices the stock market is very high today or is it we never know all I gotta say is great quality donuts, and great quality speed efficiency is perfect coffee so-and-so but it’s OK thank you so much. I hope you have a swell day. OK can I please stop over here and grab one of the french fries yes, would you like some too? yeah I’ll order you some as well. OK hello sir can I get a large fries with bacon egg and cheese yeah OK eight dollars thank you and can I also get a drink with that? Yeah I want one of those big Fanta the orange one. Thank you. Have a great day. Pull up to the front OK thank you! Look at this guy he keeps on getting in my way. I’m trying to make a turn bro. Just take the left turn. It’s not even that hard. Just take the turn. I swear some people don’t know how to drive these days you see this is what I mean The goes so slow at this one turn Bro you have signals for a reason use it use it. I swear this never never BMWs never use their turn signals oh of course it’s a blue Honda of course of course you see this is why you shouldn’t have got your card. This is why.
  • JJ
    joyce
    Aug 16, 2019
    5.0
    Millie is the best!

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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