Dunkin'

4.1
405 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Franklin Square, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1106 Hempstead Tpke, Franklin Square, NY
11010, United States

Hours

Reviews

4.1
405 reviews
5 stars
218
4 stars
98
3 stars
46
2 stars
12
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is often praised for being friendly and helpful, but there are significant complaints about order accuracy and rude management.

Food Quality

Food quality is inconsistent, with reports of stale items and incorrect orders, leading to customer dissatisfaction.

Cleanliness

The location is generally noted for being clean and well-maintained.

Speed of Service

Service speed varies, with some customers experiencing long wait times, especially during busy hours.

Staff Attitude

While many customers appreciate the friendliness of the staff, there are complaints about certain employees being rude or unhelpful.
  • RS
    Ralph Santiago
    4 days ago
    1.0
    Food was burnt. Several loose hairs in bag. The staff does not wear hair nets. And one item was even wrong. Staff was not aware of items on menu. I hate to say it but this is a bad experience 😕 the staff needs retraining.
  • HK
    Hihihi Ksoskss
    Nov 15, 2025
    5.0
    I love this dunkin I go here almost 3 times a week. The employees are amazing always so friendly. The food is always good too and the drinks.
  • 4N
    49er Nyc
    Oct 26, 2025
    5.0
    The food, wise Dunkin’ Donuts acceptable, and the service was impeccable good job
  • LR
    Lisa Rivera
    Oct 14, 2025
    2.0
    I ordered bagel minis and they were so cold inside almost like they weren’t toasted!! Very disappointed & annoyed!
  • CC
    Cristina
    Sep 13, 2025
    1.0
    Not that good. Food and drinks tasted old and stale. The customer service is good but the food and drinks aren’t good. If I could I would have given a zero stars for the food and drinks.

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Franklin Square, NY?

Dunkin' in Franklin Square, NY is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.