Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Franklin Square, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
207 reviews
5 stars
99
4 stars
33
3 stars
23
2 stars
10
1 star
42
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over the staff's inattentiveness and lack of training.
Cleanliness
Multiple reviews highlighted the store's cleanliness issues, with complaints about dirty conditions and unkempt facilities.
Staff Friendliness
While some customers praised individual staff members for their friendliness, others reported rude behavior and a lack of customer service skills among employees.
Product Quality
There were mixed reviews regarding the quality of food and drinks, with some customers enjoying their orders while others received incorrect or unsatisfactory items.
- DWDaniel WasserJan 1, 20265.0When I walked in the place was hopping I was like shoot I’m gonna wait for a year to get my food nope I ordered maybe 2 mins later I got it the ppl that work there r mad nice I highly recvomend
- PCPat CDec 28, 20255.0I go there just for coffee and to hang out. The locations on both Dogwood and Franklin Avenues, Franklin Square, are very comfortable and friendly for a relaxing moment 😎
- HHHamadOTNov 2, 20251.0Worst place to grt Dunkin! Waited in line for 10-15 min and no one came. Just looked at each other.
- JPJohn PepeSep 13, 20251.0This is the WORST store in a 20 mile radius. I've been coming here for years and almost every single time I'm either waiting way too long or my order is messed up somehow. Today I ordered online and went to pick up my order. I first waited for 20 minutes, then went next store and shopped then returned to Dunkin and proceeded to wait 20 more minutes for 1 croissant stuffer, 1 untoasted plain bagel, 1 boston kreme donut and 2 drinks. There were about 12 people standing around waiting for their orders. The older woman making the food just continued to make food not even knowing who it was for, while the other older woman was at the register just adding more confusion instead of letting the other employees catch up. The only one who was competent was a young woman who was scrambling to clean up the other women's mess. Other experiences include when the store's HVAC system had a problem and the inside of the store was over 100 degrees and when I finally tasted my coffee after driving to work, discovering that it tasted like some kind of cleaner. Also any time we go get ice cream, we wait for 10-15 minutes JUST TO ORDER meanwhile the workers just stare at us waiting.... I just cant justify coming here any more. I've lost my final shred of patience for this specific store. I will never go back here.
- KWKIPPER WALKERAug 26, 20254.0Great for meetups.
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' in Franklin Square, NY?
Dunkin' in Franklin Square, NY is open daily from 5:00 AM to 10:00 PM.
Does Dunkin' in Franklin Square offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at its Franklin Square location.
How can I order ahead for faster service at Dunkin'?
You can order ahead using the Dunkin' mobile app available on iOS and Android or through their online order link to enjoy a fast grab and go experience.
What special holiday beverages are available at Dunkin' this season?
This holiday season, try Dunkin's new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
What types of meals does Dunkin' serve throughout the day?
Dunkin' serves breakfast, lunch, and brunch meals, offering a variety of coffee, espresso, breakfast sandwiches, donuts, and more.
Does Dunkin' in Franklin Square have a drive-thru?
No, this Dunkin' location does not have a drive-thru.
Is Dunkin' Franklin Square kid-friendly and does it offer Wi-Fi?
Yes, Dunkin' welcomes families and children and provides free Wi-Fi for customers.
What are some nearby places I can visit before or after Dunkin'?
Nearby, you can visit Sheva's Hallmark Store for gifts, Estates Barber Shop for grooming services, or Baskin-Robbins for ice cream and smoothies.
Can I shop for home improvements after grabbing a coffee at Dunkin'?
Yes, Budget Blinds, a home improvement and linen store, is located nearby for your shopping convenience.
Are there personal care and spa options near Dunkin' in Franklin Square?
Yes, nearby options include Wonder Nails and Elite Aesthetics & Wellness Spa for beauty and wellness services.