Many customers praised the pizza for its fresh ingredients and delicious flavors, with some calling it the best they've had.
Service Issues
Several reviews highlighted poor customer service experiences, including wrong orders, lack of responsiveness, and unprofessional behavior from staff.
Inconsistency
Customers reported inconsistent food quality and service, with some visits resulting in excellent meals while others were disappointing.
Pricing Concerns
There were complaints about high prices relative to portion sizes and quality, with some customers feeling that the value had decreased over time.
Atmosphere
The restaurant has a cozy, welcoming atmosphere, but some noted that it can feel cramped and that service can be slow during busy times.
RB
Richard Brooks
Nov 15, 2025
5.0
Delicious food, the whole menu is outstanding. The pizza is the best on Long Island because it’s REAL pizza. Made with quality and real ingredients, you can taste the difference. The oven creates the perfect char, the topping are exceptional. This place is so underrated!
MC
Maroam Cohen
Nov 14, 2025
5.0
Staff was amazing, food was perfect. Got two pizzas, only made it home with one.
RG
Rebecca Gonzalez
Nov 1, 2025
5.0
Husband and I love this place! We make the trip to LI to eat here. The pizza summertime and salsiccia pizza was SO good! Fresh ingredients, divine taste.. totally worth the drive and any price to pay for GOOD food.
KG
Katherine Gonzalez
Oct 14, 2025
2.0
Ordered chicken parm in vodka sauce, pasta was very bland lacks flavor and for the price portion is ehhh .. had heard good things gave it a try , maybe its the change of name or ownership but unfortunately wont be coming back.
GL
G Luch
Oct 4, 2025
2.0
first time here - came for the September pasta sale. rigatoni carbone was delicious but the other two pastas were spinach-based. i neither requested this nor do i like the funky-earthy aftertaste of spinach-based pasta . the reviews and pics do NOT show green pasta . It’s really strange to make such a drastic substitution without calling the customer
we live thirty minutes away so we ate the pasta (that we didn’t order) and made the best of it
texted the owner on his feedback link twice without a response
went in person on Wed to speak
with owner and instead spoke with his very pleasant employee who said he wasn’t in but would forward the message - never heard back
there are a lot of reviews here and on yelp regarding the service (wrong orders, attitude etc.) - maybe this is a part-time hobby for him and not a serious business ?
gave them three opportunities to remedy this situation before posting this review
Frequently Asked Questions About Chef Gigi's Place
What are Chef Gigi's Place's regular opening hours?
Chef Gigi's Place is open daily starting from 3:00 PM. Closing times vary: 9:00 PM on Monday, 11:00 PM Tuesday and Wednesday, midnight from Thursday to Saturday, and 10:00 PM on Sunday.
Does Chef Gigi's Place offer delivery and pickup services?
Yes, Chef Gigi's Place provides both in-store pickup and delivery services for customer convenience.
Where is Chef Gigi's Place located?
Chef Gigi's Place is located at 970 Hempstead Turnpike, Franklin Square, NY 11010, USA.
Where can I view the menu and place an order online for Chef Gigi's Place?
You can view the menu and place an order online at https://farina00cgp.com/menu.
What type of cuisine does Chef Gigi's Place specialize in?
Chef Gigi's Place specializes in Italian and pizza cuisine.
What is the price range at Chef Gigi's Place?
Chef Gigi's Place has a moderate price range, indicated as 'TWO'.
Which nearby cities are served by Chef Gigi's Place delivery service?
Chef Gigi's Place delivers to multiple nearby cities including Floral Park, Franklin Square, Bellerose, Garden City South, Elmont, Stewart Manor, West Hempstead, South Floral Park, New Hyde Park, Garden City, Malverne Park Oaks, North Valley Stream, Malverne, Lakeview, Garden City Park, North New Hyde Park, Valley Stream, and Lynbrook in New York.
Are there any other Italian or pizza restaurants nearby Chef Gigi's Place?
Yes, Naples Street Food is a nearby Italian and pizza restaurant close to Chef Gigi's Place, perfect for exploring similar cuisine options in the area.
What other dining options are available near Chef Gigi's Place?
Nearby dining options include Prime Deli & Convenience Inc (American and deli), Golden Chopsticks (Chinese cuisine), Sammy's Halal (Halal restaurant), and Deli Santaneca (Salvadoran delicatessen), providing a variety of culinary experiences around Chef Gigi's Place.
Which nearby places might be helpful for customers visiting Chef Gigi's Place for phone or internet services?
Metro by T-Mobile and Metro PCS are nearby stores offering telecommunications and mobile phone services that customers might find useful during their visit to Chef Gigi's Place.