Chef Gigi's Place

4.4
401 reviews

About

Pizza Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Chef Gigi's Place
970 Hempstead Turnpike, Franklin Square, NY
11010, United States

Hours

Reviews

4.4
401 reviews
5 stars
300
4 stars
36
3 stars
16
2 stars
11
1 star
38

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the pizza for its fresh ingredients and delicious flavors, with some calling it the best they've had.

Service Issues

Several reviews highlighted poor customer service experiences, including wrong orders, lack of responsiveness, and unprofessional behavior from staff.

Inconsistency

Customers reported inconsistent food quality and service, with some visits resulting in excellent meals while others were disappointing.

Pricing Concerns

There were complaints about high prices relative to portion sizes and quality, with some customers feeling that the value had decreased over time.

Atmosphere

The restaurant has a cozy, welcoming atmosphere, but some noted that it can feel cramped and that service can be slow during busy times.
  • RB
    Richard Brooks
    Nov 15, 2025
    5.0
    Delicious food, the whole menu is outstanding. The pizza is the best on Long Island because it’s REAL pizza. Made with quality and real ingredients, you can taste the difference. The oven creates the perfect char, the topping are exceptional. This place is so underrated!
  • MC
    Maroam Cohen
    Nov 14, 2025
    5.0
    Staff was amazing, food was perfect. Got two pizzas, only made it home with one.
  • RG
    Rebecca Gonzalez
    Nov 1, 2025
    5.0
    Husband and I love this place! We make the trip to LI to eat here. The pizza summertime and salsiccia pizza was SO good! Fresh ingredients, divine taste.. totally worth the drive and any price to pay for GOOD food.
  • KG
    Katherine Gonzalez
    Oct 14, 2025
    2.0
    Ordered chicken parm in vodka sauce, pasta was very bland lacks flavor and for the price portion is ehhh .. had heard good things gave it a try , maybe its the change of name or ownership but unfortunately wont be coming back.
  • GL
    G Luch
    Oct 4, 2025
    2.0
    first time here - came for the September pasta sale. rigatoni carbone was delicious but the other two pastas were spinach-based. i neither requested this nor do i like the funky-earthy aftertaste of spinach-based pasta . the reviews and pics do NOT show green pasta . It’s really strange to make such a drastic substitution without calling the customer we live thirty minutes away so we ate the pasta (that we didn’t order) and made the best of it texted the owner on his feedback link twice without a response went in person on Wed to speak with owner and instead spoke with his very pleasant employee who said he wasn’t in but would forward the message - never heard back there are a lot of reviews here and on yelp regarding the service (wrong orders, attitude etc.) - maybe this is a part-time hobby for him and not a serious business ? gave them three opportunities to remedy this situation before posting this review

Frequently Asked Questions About Chef Gigi's Place

What are Chef Gigi's Place's regular opening hours?

Chef Gigi's Place is open daily starting from 3:00 PM. Closing times vary: 9:00 PM on Monday, 11:00 PM Tuesday and Wednesday, midnight from Thursday to Saturday, and 10:00 PM on Sunday.

Does Chef Gigi's Place offer delivery and pickup services?

Yes, Chef Gigi's Place provides both in-store pickup and delivery services for customer convenience.