Chef Gigi's Place

4.4
405 reviews

About

Pizza Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Chef Gigi's Place
970 Hempstead Turnpike, Franklin Square, NY
11010, United States

Reviews

4.4
405 reviews
5 stars
302
4 stars
36
3 stars
16
2 stars
12
1 star
39

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the pizza for its authentic taste and high-quality ingredients, while some expressed disappointment with certain dishes and inconsistencies.

Service Issues

Several reviews highlighted poor customer service experiences, including wrong orders, lack of responsiveness, and unprofessional behavior from staff.

Delivery Problems

Numerous customers reported issues with delivery, including missing items, cold food, and long wait times.

Atmosphere and Experience

While some enjoyed the cozy atmosphere and friendly staff, others noted that the service could be slow and disorganized, especially during busy times.
  • CS
    Chris S
    Dec 28, 2025
    2.0
    Really not that good. Ordered a pie and the cheese literally fell off and the quality was also not great. The dough was good that’s about it
  • SK
    Stella KH
    Nov 23, 2025
    5.0
    The food is amazing!! I love the honey hot pizza and you can taste they use high quality ingredients!! Today was our first time ordering the Nutella zeppoles and it was slight crispy and super soft inside! My kids devoured it!
  • RB
    Richard Brooks
    Nov 15, 2025
    5.0
    Delicious food, the whole menu is outstanding. The pizza is the best on Long Island because it’s REAL pizza. Made with quality and real ingredients, you can taste the difference. The oven creates the perfect char, the topping are exceptional. This place is so underrated!
  • MC
    Maroam Cohen
    Nov 14, 2025
    5.0
    Staff was amazing, food was perfect. Got two pizzas, only made it home with one.
  • RG
    Rebecca Gonzalez
    Nov 1, 2025
    5.0
    Husband and I love this place! We make the trip to LI to eat here. The pizza summertime and salsiccia pizza was SO good! Fresh ingredients, divine taste.. totally worth the drive and any price to pay for GOOD food.

Frequently Asked Questions About Chef Gigi's Place

What are Chef Gigi's Place's regular opening hours?

Chef Gigi's Place is open daily starting from 3:00 PM. Closing times vary: 9:00 PM on Monday, 11:00 PM Tuesday and Wednesday, midnight from Thursday to Saturday, and 10:00 PM on Sunday.

Does Chef Gigi's Place offer delivery and pickup services?

Yes, Chef Gigi's Place provides both in-store pickup and delivery services for customer convenience.