McDonald's

3.2
785 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
364 Broadway, Fort Edward, NY
12828, United States

Hours

Reviews

3.2
785 reviews
5 stars
217
4 stars
149
3 stars
156
2 stars
90
1 star
173

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and orders taking too long to fulfill.

Order Accuracy

Many reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.

Food Quality

There were numerous complaints about food quality, including cold, overcooked, or improperly prepared items, contributing to a negative dining experience.

Staff Behavior

Several customers noted rude or unprofessional behavior from staff, impacting their overall experience.

Cleanliness

While some customers praised the cleanliness of the location, others reported unsanitary conditions, particularly in the restrooms.
  • MM
    Meghan Mattison
    6 days ago
    5.0
    This is the only mcdonald's location in the whole area that can seem to get anyone's coffee order even remotely close to right. They are also the only ones that ever fix a mistakes without being rude to you like you were the one that made the burger or whatever it was you ordered, Whereas they are the ones who clearly made the mix up happen. The fort edward/hudson falls mcdonalds is great.
  • DH
    Danielle Hulka
    Dec 15, 2025
    1.0
    I’m giving this place 1 star as I cannot give 0. It is the SLOWEST McDonald’s I have ever been to from NY to California
  • SM
    Steven McMurry
    Nov 20, 2025
    1.0
    It’s always a 15 minute wait at the drive through. This is the only slow drive through in the area.
  • BC
    Bathroom Reviews (The Golden Plunger Critic)
    Nov 3, 2025
    3.0
    Walking into this McDonald’s restroom was like stepping through a dimensional rift — from burger heaven to an oddly mysterious, modern bathroom that felt like a secret back room behind the grill. The smell of fresh burgers wafted in, which honestly wasn’t a bad start. The floor? Immaculate. Shiny, spotless, and surprisingly elegant for a fast-food joint. Two — yes, two — hand dryers and a paper towel dispenser (with the classic brown industrial towels, naturally). That’s what I call options. The stall itself was practically a studio apartment — large, modern, and equipped with a baby-changing station and its own trash bin. The toilet had a great flush, though I had to hold the button like I was negotiating with it. Not everything here was automatic, which made me question the bathroom’s sense of hierarchy. The urinal zone, however, was a slip ‘n slide of questionable moisture. Whether it was splashback, mop water, or divine punishment, I nearly lost traction. Caution advised. Sink performance was mixed: automatic but lazy, water colder than a tax auditor’s handshake, and the soap was the classic foamy blue variety with a sterile scent. Hand dryers felt eco-friendly in the worst way — polite but weak. Still, modern design, cleanliness, and effort earn it a solid 3 Golden Plungers. 💡 Pro tip: Bring good shoes. The tiles are slicker than a McFlurry machine excuse.
  • DA
    Darius Abron
    Oct 19, 2025
    1.0
    I ordered a Double Cheeseburger and a Quarter Pounder, and both were a mess. The double cheese was cold and somehow had melted cheese sitting on top of ketchup, which made no sense at all. It honestly felt like whoever made it didn’t care. The Quarter Pounder had the cheese underneath the patty and came with no onions. I order this same meal from other McDonald’s all the time, and I’ve never had anything this bad. This location really needs to tighten up on quality and consistency.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Fort Edward, NY?

McDonald's in Fort Edward is open daily from 6:00 AM to midnight.

Does the Fort Edward McDonald's offer drive-thru service and what are the hours?

Yes, it has a drive-thru open daily from 6:00 AM to midnight.