Domino's Pizza

3.2
368 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Fort Drum? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from P-10207 Riva Ridge Loop Bldg P.

Location

Domino's Pizza
P-10207 Riva Ridge Loop, Fort Drum, NY
13602, United States

Hours

Reviews

3.2
368 reviews
5 stars
139
4 stars
55
3 stars
42
2 stars
22
1 star
110

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant delays in delivery times, with some orders taking over two hours to arrive, often resulting in cold food.

Customer Service

Feedback highlighted poor customer service experiences, including rude staff, unprofessional behavior, and lack of accountability in handling complaints.

Food Quality

Mixed reviews on food quality, with some customers praising the pizza while others reported issues like incorrect orders, undercooked items, and unsatisfactory wings.

Staff Performance

While some employees received praise for their efficiency and friendliness, others were criticized for being unhelpful and unprofessional, particularly in high-stress situations.
  • DL
    Dan Lindsey
    Dec 30, 2025
    1.0
    We placed an order for five items at 4:45 PM with a stated delivery window of 15–35 minutes. The order did not arrive until nearly an hour later, and upon delivery, one pizza was missing. I immediately contacted the store at 5:45 PM to report the missing item. I was told the issue would be corrected and that the pizza would be delivered within 20–30 minutes. Unfortunately, that commitment was not honored. After waiting 45 minutes, I called again at approximately 6:30 PM and was told the pizza had already left and would arrive shortly. When it still had not arrived by 7:00 PM, I called once more and was informed that the store was short on delivery drivers and that the pizza would be sent out “soon.” The missing pizza finally arrived at 7:10 PM—over two and a half hours after the original order was placed. Mistakes happen, but what is unacceptable is the lack of urgency, transparency, and follow-through when correcting them. At no point did the situation appear to be treated as a priority, despite repeated assurances. This experience reflects poorly on customer service standards and accountability. Based on this experience, I am not satisfied with how the issue was handled and would hesitate to order again.
  • VB
    Vic B
    Dec 16, 2025
    1.0
    Delivery was delayed by an hour and a half. Food was cold when I got it. Pretty awesome.
  • HA
    HRB ART
    Dec 11, 2025
    5.0
    3.3 you guys!? These guys no shiz delivered to me out in the boonies in the cold! Hell yeah would hit them up again!
  • NN
    Nena
    Nov 13, 2025
    1.0
    A story to share because the coincidence is too high. One of the employees was feeding strays and the manager said she needed to stop. One kitten was found with the back legs snapped and bones protruding. Please put pressure on regional Manager to get the video about how that kitten was abused . Rest in peace little kitten.
  • BR
    Brianna Ross
    Oct 31, 2025
    1.0
    Zero stars. It took forever to make and wasnt ready when we got there but also the quality was so bad my kids said it looked like "school party pizza". They couldnt even be bothered to cut the pizza 🤦🏽‍♀️

Frequently Asked Questions About Domino's Pizza

What types of pizza crust options does Domino's Pizza in Fort Drum offer?

Domino's Pizza in Fort Drum offers New York Style, Handmade Pan, and Parmesan Stuffed Crust options for their pizzas.

What are the operating hours for Domino's Pizza in Fort Drum?

Domino's Pizza in Fort Drum is open from 10:30 AM to midnight Monday through Thursday and Sunday, and from 10:30 AM to 2:00 AM on Fridays and Saturdays.