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Domino's Pizza

3.2
(371 reviews)

Business Details

P-10207 Riva Ridge Loop, Fort Drum, NY
13602, United States
(315) 777-4400
http://www.dominos.com/?utm_campaign=menutest

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Fort Drum? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from P-10207 Riva Ridge Loop Bldg P.

Location

Domino's Pizza
P-10207 Riva Ridge Loop, Fort Drum, NY
13602, United States

Hours

Reviews

3.2
371 reviews
5 stars
139
4 stars
56
3 stars
42
2 stars
22
1 star
112

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant delays in delivery times, with some orders taking over two hours to arrive, often cold or incomplete.

Customer Service

Feedback highlighted poor customer service experiences, including rude staff, unprofessional behavior, and lack of effective communication regarding order issues.

Food Quality

Mixed reviews on food quality, with some customers praising the pizza while others reported issues such as incorrect orders, undercooked items, and unsatisfactory taste.

Staff Behavior

Several reviews noted unprofessional behavior from staff, including yelling at employees in front of customers and a lack of proper training.

Positive Experiences

Despite the negative feedback, some customers expressed satisfaction with their orders and praised specific staff members for their service.
  • YV
    Yarieliz Vanderdyz
    Jan 29, 2026
    1.0
    I usually order from here and have no issues. This is the second time this has happened, except this time my order has still not arrived...1 hour later AFTER it stated it was delivered. I triple checked the order address to make sure it wasn't me, but it was correct. I called 2x, the first time I was hung up on and 2nd time as im typing this have been waiting to speak with someone for the last 51 minutes to see whats really happening and ask for a refund due to not receiving anything. I already pushed the report an issue and it doesnt allow me to request for a refund.. Im highly disappointed and just simply wanted communication. Edit to add: finally recieved ny order 1hr 15 minutes later after it was marked delivered.
  • JC
    Joseph Andre Chalceux
    Jan 21, 2026
    4.0
    The place is clean and well maintained, with a warm atmosphere and very friendly staff. The food was good, but it didn’t quite live up to the expectations created by the menu presentation.
  • DL
    Dan Lindsey
    Dec 30, 2025
    1.0
    We placed an order for five items at 4:45 PM with a stated delivery window of 15–35 minutes. The order did not arrive until nearly an hour later, and upon delivery, one pizza was missing. I immediately contacted the store at 5:45 PM to report the missing item. I was told the issue would be corrected and that the pizza would be delivered within 20–30 minutes. Unfortunately, that commitment was not honored. After waiting 45 minutes, I called again at approximately 6:30 PM and was told the pizza had already left and would arrive shortly. When it still had not arrived by 7:00 PM, I called once more and was informed that the store was short on delivery drivers and that the pizza would be sent out “soon.” The missing pizza finally arrived at 7:10 PM—over two and a half hours after the original order was placed. Mistakes happen, but what is unacceptable is the lack of urgency, transparency, and follow-through when correcting them. At no point did the situation appear to be treated as a priority, despite repeated assurances. This experience reflects poorly on customer service standards and accountability. Based on this experience, I am not satisfied with how the issue was handled and would hesitate to order again.
  • VB
    Vic B
    Dec 16, 2025
    1.0
    Delivery was delayed by an hour and a half. Food was cold when I got it. Pretty awesome.
  • HA
    HRB ART
    Dec 11, 2025
    5.0
    3.3 you guys!? These guys no shiz delivered to me out in the boonies in the cold! Hell yeah would hit them up again!

Frequently Asked Questions About Domino's Pizza

What types of pizza crust options does Domino's Pizza in Fort Drum offer?

Domino's Pizza in Fort Drum offers New York Style, Handmade Pan, and Parmesan Stuffed Crust options for their pizzas.

What are the operating hours for Domino's Pizza in Fort Drum?

Domino's Pizza in Fort Drum is open from 10:30 AM to midnight Monday through Thursday and Sunday, and from 10:30 AM to 2:00 AM on Fridays and Saturdays.

Brand Certified Facts from Domino's Pizza

This information is certified by Domino's Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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