Charleys Cheesesteaks made with only premium ingredients, like 100% USDA choice steak*, 100% all-white meat chicken, all-natural cheeses, and hand-cut vegetables always grilled-fresh-to-order. Try other fan-favorite items like hot gourmet fries, real fruit lemonades, and more.
While I was ordering a sub, I observed one of the workers handling cleaning and trash duties — including touching trash cans and cleaning surfaces — and then immediately proceeding to make my sub without washing their hands and then put gloves on. All this happened while the gentleman at the register watched.
As a customer, I expect proper hygiene protocols to be followed, especially when it comes to food preparation. This experience left me feeling uncomfortable and concerned about food safety at this location.
I’m sharing this feedback not to complain or for a free meal because I told them to refund me my money. I hope that this will be taken seriously and addressed through retraining or stronger enforcement of health and safety standards because our families and Soldiers deserve better than this.
WJ
White876 Ja
Sep 12, 2025
1.0
Price advertised for $6.99 and the drink cost more !
AM
Austin J Malone
Aug 20, 2025
1.0
Waited 20 minutes for this
MW
Marcus Walker
Aug 14, 2025
3.0
At 3:22 PM, I noticed that there is only one staff member taking orders and serving customers at the register, which raises significant concerns about food safety. This arrangement poses a high risk for cross-contamination; quite alarming, to say the least!
The employee, a dedicated worker named Cassie, is managing the situation with remarkable determination. I want to acknowledge her hard work and strong work ethic. Despite the overwhelming demand and pressure, she is doing her best to complete orders as efficiently as possible. It’s clear that Cassie is committed to her job and demonstrates a commendable level of resilience.
However, this staffing issue needs urgent attention. A lack of adequate personnel not only puts a strain on individual workers but also heightens the risk of safety violations that could affect customers. Addressing this situation should be a priority to ensure both employee welfare and customer safety. Cassie certainly deserves recognition for her efforts, along with a discussion about improving overall staffing levels to prevent similar issues in the future.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular opening hours of Charleys Cheesesteaks at Fort Drum?
Charleys Cheesesteaks is open Monday 11:00 AM - 7:00 PM, Wednesday to Friday 10:30 AM - 7:00 PM, Saturday 11:00 AM - 6:00 PM, and Sunday 11:00 AM - 5:00 PM. It is closed on Tuesday.
Does Charleys Cheesesteaks at Fort Drum offer delivery, drive-through, takeout, or pickup services?
Charleys Cheesesteaks at Fort Drum does not offer delivery, drive-through, takeout, or pickup services as these options are closed every day.
Where is Charleys Cheesesteaks located in Fort Drum?
Charleys Cheesesteaks is located at 10730A Enduring Freedom Dr, Bldg P, Fort Drum, NY 13602, USA, on the Fort Drum base which requires base access.
What type of food does Charleys Cheesesteaks serve?
Charleys Cheesesteaks serves premium cheesesteaks made with 100% USDA choice steak, all-white meat chicken, natural cheeses, and freshly grilled vegetables. They also offer hot gourmet fries, real fruit lemonades, and more.
Which payment options are accepted at Charleys Cheesesteaks Fort Drum?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa cards for payment.
How can I contact Charleys Cheesesteaks Fort Drum?
You can contact Charleys Cheesesteaks Fort Drum by phone at +1 315-773-2123 or visit their website at https://order.charleys.com/menu/aafes-charleys-353-fort-drum/.
Are there other dining options near Charleys Cheesesteaks at Fort Drum?
Yes, nearby dining options include Panera Bread, O-HO Boba Cafe, Subway, Panda Express, Arby's, Dunkin' Donuts, Ice Cream Alley at Fort Drum, Starbucks, and the Exchange Food Court, offering a variety of cuisines and quick meal choices.
What nearby stores can I visit for shopping while at Fort Drum near Charleys Cheesesteaks?
Nearby shopping options include Ft Drum Main Exchange, Fort Drum Exchange, Military Clothing Sales, GameStop Military, and Brigade Quarter Masters, where you can find retail goods, clothing, electronics, and more.
Which nearby services are available around Charleys Cheesesteaks at Fort Drum for convenience?
Nearby services include Armed Forces Bank for banking needs, Fort Drum Optometry for eye care, KeyMe Locksmiths for locksmith services, and Fort Drum Barber Shop for grooming.