Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Food Quality
Many customers reported issues with food quality, including cold, stale, or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.
Operational Hours
Customers expressed frustration over inaccurate information regarding the restaurant's 24-hour service, with multiple instances of the location being closed during expected hours.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
GG
Gina Gonzalez
Dec 30, 2025
2.0
The staff did the absolute bare minimum to even assist with my order at the pick up window. I wanted to add an ice cream and the gentleman stated that he couldn’t take any cash or card. I then said I had a code for a free ice cream and he also said that he couldn’t take it. He didn’t even attempt to ask management for help and wanted me to loop around when there was a very long line behind they need to do better with customer service for the love of God. It was an ice cream cone
AG
Andrew Greiner
Dec 24, 2025
1.0
They legit denied my French fry order. I wanted six large fries and they said no. Told me I could have one. Their reasoning was that they were closing in ten minutes and didn’t want to drop another bag of fries because it would be a waste so they said no to my order of six large fries. I was kind of stunned. What do you think?
PI
Pro100 IgoR
Dec 24, 2025
1.0
I ordered a coffee and I’ve been waiting for an hour.
MD
Mong Deem
Dec 12, 2025
1.0
This place is not 24hrs. It’s closed right now
JC
Johanna Car
Dec 6, 2025
1.0
very bad service. ordered something from the drive thru and gave me something else that I didn't order. I went to get what i ordered and they didn't want to give me anything. very bad service, no customer will be satisfied like this.
What are the operating hours of McDonald's Forest Hills?
McDonald's Forest Hills operates 24/7 every day.
Does McDonald's Forest Hills have a drive-through service?
Yes, the drive-through is open 24 hours, 7 days a week.
What are the delivery hours for McDonald's Forest Hills?
Delivery is available from 6:00 AM to midnight on weekdays and Sundays, and until 1:00 AM on Fridays and Saturdays.
What services does McDonald's Forest Hills offer for pickup and delivery?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order from McDonald's Forest Hills online?
You can order through their delivery website or mobile apps available on the Apple App Store and Google Play.
What payment methods are accepted at McDonald's Forest Hills?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What is the price range of McDonald's Forest Hills?
McDonald's Forest Hills offers affordable dining with a price range classified as 'ONE'.
What nearby places can I visit before or after dining at McDonald's Forest Hills?
Nearby places include Il Poeta (Italian and Middle Eastern restaurant), Wing Wah (Chinese and Asian restaurant), and Silk Cakes (cupcake shop) for varied dining and dessert options.
Are there any nearby places for health or wellness near McDonald's Forest Hills?
Yes, nearby options include Metropolitan Acupuncture for holistic health and Green Spa on the Go for beauty and spa services.
How can nearby transit and services help me when visiting McDonald's Forest Hills?
Nearby points like the North Forest Park Branch Queens Library offer train services, while UPS Access Point and CVS Pharmacy provide convenient courier and shopping services during your visit.