McDonald's

3.7
1746 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
98-01 Metropolitan Ave, Forest Hills, NY
11375, United States

Hours

Reviews

3.7
1,746 reviews
5 stars
726
4 stars
423
3 stars
222
2 stars
115
1 star
260

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Food Quality

Many customers reported issues with food quality, including cold, stale, or improperly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.

Operational Hours

Customers expressed frustration over inaccurate information regarding the restaurant's 24-hour service, with multiple instances of the location being closed during expected hours.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
  • GG
    Gina Gonzalez
    Dec 30, 2025
    2.0
    The staff did the absolute bare minimum to even assist with my order at the pick up window. I wanted to add an ice cream and the gentleman stated that he couldn’t take any cash or card. I then said I had a code for a free ice cream and he also said that he couldn’t take it. He didn’t even attempt to ask management for help and wanted me to loop around when there was a very long line behind they need to do better with customer service for the love of God. It was an ice cream cone
  • AG
    Andrew Greiner
    Dec 24, 2025
    1.0
    They legit denied my French fry order. I wanted six large fries and they said no. Told me I could have one. Their reasoning was that they were closing in ten minutes and didn’t want to drop another bag of fries because it would be a waste so they said no to my order of six large fries. I was kind of stunned. What do you think?
  • PI
    Pro100 IgoR
    Dec 24, 2025
    1.0
    I ordered a coffee and I’ve been waiting for an hour.
  • MD
    Mong Deem
    Dec 12, 2025
    1.0
    This place is not 24hrs. It’s closed right now
  • JC
    Johanna Car
    Dec 6, 2025
    1.0
    very bad service. ordered something from the drive thru and gave me something else that I didn't order. I went to get what i ordered and they didn't want to give me anything. very bad service, no customer will be satisfied like this.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Forest Hills?

McDonald's Forest Hills operates 24/7 every day.

Does McDonald's Forest Hills have a drive-through service?

Yes, the drive-through is open 24 hours, 7 days a week.