Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Cleanliness
Many customers reported that the restaurant was dirty, with unclean tables and restrooms, contributing to an unpleasant dining experience.
Order Accuracy
Several customers experienced issues with incorrect orders, missing items, and long wait times for food.
Atmosphere
The restaurant's atmosphere was described as chaotic and overcrowded, with complaints about the presence of homeless individuals and loud customers.
Food Quality
While some customers enjoyed the food, others reported it being cold, poorly prepared, or not meeting expectations.
LB
Leonel Baldizon
2 days ago
1.0
I asked for a lot of bbq but they gave me ketchup and charged for the bbq. Had to eat my food mad dry with no bbq sauce and I paid $30+ dollars. I hate this McDonald’s
NN
Nala
Nov 1, 2025
1.0
Terrible customer service, rude and lazy workers👎Don’t spend your time in this place!
JC
Jennifer Chilito
Oct 22, 2025
2.0
The workers make it feel uncomfortable. They are not friendly. I went in there and ordered fries and nuggets tonight and the register lady at 11:15 PM REFUSED to give me a sauce for my fries and told me if I wanted one I needed to pay for it. I should’ve just gone to BK or Wendy’s and definitely will next time. Not worth it to go here to this Mcdonalds. The workers are not nice!
HM
Hassan Mohammed
Oct 20, 2025
1.0
I come to this McDonald’s often, but I’m really disappointed with how I was treated. When my number was called, I couldn’t reach the counter because it was too crowded. The staff member — a tall woman at the pickup counter who always looks annoyed — set my order down and moved on to the next number. When I told her that the order she just put down was mine, she snapped, “Listen, I’m calling this number.” Very rude and unprofessional. I’ve noticed this same attitude from her before. It’s frustrating for regular customers to be treated like this.
RS
Ren Sakura
Oct 19, 2025
2.0
Visited the other day. I placed an order 15 minutes prior to arriving via mobile order since my plan was to pick up my food and head directly to work. Made it to the store right when they called my order number. I went up to the counter to pick up my food and drink, and the woman behind the counter was adamant about my order that I specifically took off the meat patty from because I can’t digest meat. 15 minutes since placing the order and they didn’t even start making the food.
I had to repeat myself for almost 5 minutes that YES, I DO NOT WANT THE MEAT IN MY BURGER.
I ended up going into work 10 minutes prior to my shift so I barely had the time to eat, and when I opened my box, there was STILL the meat in my burger. Why bother asking me 5 times if you’re going to STILL ignore my order anyways?
I was honestly pissed since this is the second week that I’m having issues at this location.
What are the regular restaurant hours for McDonald's at 106-15 71st Ave, Forest Hills?
The McDonald's is open Monday through Wednesday from 6:30 AM to midnight, Thursday from 6:30 AM to 4:00 AM, Friday and Saturday 24 hours, and Sunday from 4:00 AM to midnight.
What are the drive-through hours at this McDonald's location?
Drive-through is open Monday to Wednesday 6:30 AM to midnight, Thursday 6:30 AM to 4:00 AM, Friday and Saturday 24 hours, and Sunday 4:00 AM to midnight.
Can I get delivery from this McDonald's and what are the delivery hours?
Delivery is available with hours Monday to Wednesday from 6:30 AM to 11:30 PM, Thursday to Saturday 24 hours, and Sunday from 4:01 AM to 11:30 PM.
What types of payment does this McDonald's location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer any mobile apps for ordering?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
Is this McDonald's location wheelchair accessible?
Yes, the restaurant has wheelchair accessible entrances, seating, and restrooms.
What services are offered at this McDonald's besides food?
Services include Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby banks around this McDonald's?
Yes, nearby banks include Flagstar Bank and Queens County Savings Bank, useful if you need to withdraw cash or attend to banking needs before or after your meal.
What local dining or nightlife spots are near this McDonald's in Forest Hills?
Nearby dining and nightlife options include Forest Hills Station House (gastropub and beer bar) and Pahal Zan (mediterranean and kosher restaurant), great places to visit before or after enjoying McDonald's.
Are there any wellness or beauty services close to this McDonald's?
Yes, local wellness and beauty places nearby include Mimi for Me Yoga studio and Eye Like Lashes beauty salon, perfect if you want to relax or pamper yourself after a meal.