Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Forest Hills, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
293 reviews
5 stars
118
4 stars
59
3 stars
46
2 stars
14
1 star
56
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times.
Cleanliness
Many reviews highlighted the dirty conditions of the store, with complaints about unclean tables and overflowing garbage.
Food Quality
Several customers mentioned receiving stale or poorly prepared food items, leading to dissatisfaction.
Staffing Issues
Numerous reviews pointed out that the location is often understaffed, contributing to slow service and mistakes with orders.
Mixed Experiences
While some customers enjoyed their food and found the staff friendly, many others had negative experiences, indicating inconsistency in service.
- SGSiobhan Glynn-SantosNov 8, 20251.0Every time I order a bagel or donut in the morning they are stale. This has happened on several occasions. Very frustrating.
- DJDennis JarrinSep 28, 20251.0I placed an order on the app. It included 2 Pumpkin Donuts. When the order was ready for pick up, the donuts were missing. I was told "no more finish". I replied "no problem, can you refund the Donuts cost?" This is where it got ugly. The lady was not polite insisting that I can pick two other donuts but she is not able to refund me. I would have to "contact the app". I can tell she was frustrated and asked if she would be kind enough to remember me for the next day but she went on to be even more rude and said that the only thing left is.... for me to "take two other donuts onlyl". Although she offered a solution, the way she did was not nice. I declined the offer. While I sat there with a sad face.....I took a picture of her. Thinking, what a rude person. As I write this review I feel sorry for her and so I will not post her face. My intentions are not to embarrass her, but simply to bring light to her rude treatment. She did catch me taking her photo BTW. Then she started speaking in a different language to somone in the back.
- LSLisa ScelsiSep 26, 20251.0I came in an order and one thing a small decaf, hot coffee they didn’t even have anything made. I had to stand here for 15 minutes for them to brew a pot. Not cool! It should already be made available.
- PWPaul WallaceAug 22, 20251.0Truly the most poorly run Dunkin I have ever been to. It’s shocking how understaffed they are willing to be.
- HHHelinaAug 15, 20251.0Placed my order online so I didn’t have to wait, had to wait. The woman couldn’t find my name and then when she did she had to go and make my order that I placed a while back before I went to pick it up. Got burnt bacon and not only one piece but multiple pieces and let’s not talk about how dirty the place was. Also the woman who was suppose to be making the meals was on her phone and it was on speaker? This location is absolutely disgusting.
Frequently Asked Questions About Dunkin'
What are the regular business hours of this Dunkin' in Forest Hills, NY?
This Dunkin' in Forest Hills is open daily from 5:00 AM to 10:00 PM.
Does Dunkin' in Forest Hills offer delivery and pickup services?
Yes, they offer both delivery and curbside pickup services.
What kind of food and drinks can I expect at this Dunkin'?
You can enjoy espresso, coffee, breakfast sandwiches, donuts, tea, and more with over 50 varieties of donuts and dozens of premium beverages available.
Does this Dunkin' location have a drive-thru for quick service?
No, this Dunkin' location does not have a drive-thru service.
Can I order ahead using a mobile app for a faster experience at this Dunkin'?
Yes, you can use the Dunkin' mobile app available on both Apple App Store and Google Play to order ahead for a fast grab and go experience.
Are there any nearby eateries where I can visit after having coffee at Dunkin'?
Yes, nearby places include Nick's Pizza, King Wok, and White Radish where you can enjoy pizza, Chinese food, or American diner meals after your visit to Dunkin'.
Is there a nearby grocery store if I want to shop after visiting Dunkin'?
Yes, nearby grocery options include Sakura-Ya, Natural Market, SS Natural Market, and Forest Hills Market.
What nearby places offer beauty or wellness services around this Dunkin'?
Nearby you can find Urban Cuts and Color, Hayley's Day Spa, Sergey’s Barber Shop, Micciche Salon, and Infinity Wellness Bodywork for various beauty and wellness services.
Does this Dunkin' location offer any special holiday menu items?
Yes, currently they feature items like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher as part of their holiday season menu.
What payment methods does this Dunkin' accept?
They accept both debit and credit card payments.