Brand Certified
Dunkin'
3.8(217 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
9712 Metropolitan Ave, Forest Hills, NY
11375, United States
Certified by Dunkin' • Feb 22, 2026
(718) 793-5785
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Forest Hills, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.8
217 reviews
5 stars
105
4 stars
44
3 stars
27
2 stars
11
1 star
30
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, welcoming, and attentive, particularly highlighting employees like Poly, Sayeda, and Noora.
Service Speed
Customers frequently noted the quick service, especially during busy times, although some reported issues with order accuracy.
Food Quality
While many enjoyed the food and coffee, there were complaints about stale items and incorrect orders, indicating inconsistency in food quality.
Customer Experience
Several reviews mentioned poor customer service experiences, including rude staff and issues with order handling, suggesting a need for better training.
Location Issues
The small size of the location and lack of restrooms were mentioned as drawbacks by multiple customers.
- NRNick RussoJan 25, 20265.0I really like this Forest Hills Metropolitan Ave location. I met the owner Imran once and stayed in touch; he seems friendly and down to earth. It’s what one would expect with D & D espresso but it’s consistent & convenient. As a health conscious vegetarian, I appreciate that they have non dessert and non meat food items such as avocado, toast, hash browns, bagels. The staff here are welcoming, friendly, hard working and professional. Jahn is always professional, attentive, friendly and a sincere human being. They have tables and which was helpful for my 78 year old mom (when she was alive) who was able to get here with her walker. (one floor, No stairs, a designated mobility needs table, but no bathrooms) This location is small but has few tables, chairs plus stools along a long table along the window I really appreciate seeing folks of all ages from students, families to seniors in our neighborhood visit. D & D staff Poly and Andalip are also professional, friendly and welcoming and it's incredible that this Dunkin’ Donuts is open in this blizzard today (Sunday, Jan 25, 2026)! I just picked up espresso and bagels when other stores are closed. Let’s acknowledge how hard this staff works, staying open and working happily even during storms and many holidays. Remember to tip them! Thank you so much Dunkin’ on Metropolitan Ave Forest Hills, Queens! A++ 5/5 stars! Nick Russo (Banjo Nickaru), B.S., M.A. musicians/educator, leader of The Scooches, Hot Jazz Jumpers, Nick Russo Trio and Nick Russo+11.
- AAAidaDec 30, 20255.0I come to Dunkin everyday after school and my favorite workers never fail to satisfy me. Sayeda poly and Noora are always so pleasing and even remembered me and my friends name. Everyday walking in I get an amazing greeting from them and wait a minimum of five minutes for my order. Definitely recommend.
- MFMaya FraczekDec 30, 20255.0The three girl workers, Poly, Sayeda, Noora, are very kind and nice. They always make my order amazingly and always with a smile on their faces. I get a goodmorning for them everyday. They are the best!
- OTOlivia TerepkaDec 30, 20255.0the 3 girls sayeda, poly, and noora are very kind, hardworking,diligent makes the overall experience very good
- SSshadachosen1Dec 1, 20255.0Every morning I go in and come out happy, always made to perfection. Poly is amazing!! She’s so respectful and very pleasant, she does an amazing job! I highly recommend this Dunkin location! 5 stars
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' at 9712 Metropolitan Ave in Forest Hills, NY?
Dunkin' is open Monday through Friday from 5:00 AM to 9:30 PM, Saturday from 5:30 AM to 9:30 PM, and Sunday from 6:00 AM to 9:30 PM.
Can I order Dunkin' products for delivery or pickup at the Forest Hills location?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What kind of food and beverages does Dunkin' serve?
Dunkin' serves coffee, espresso, donuts, breakfast sandwiches, tea, and more, catering to breakfast, lunch, and brunch needs.
Are there any seasonal or special drinks available currently at Dunkin' in Forest Hills?
Yes, during the holiday season, they offer new items like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
How can I order ahead to have a quick grab-and-go experience at this Dunkin' location?
You can order ahead using the Dunkin' mobile app available on both iOS and Android, or order online through their website for fast service.
Does this Dunkin' location have a drive-thru service?
No, this particular Dunkin' location does not have a drive-thru.
What nearby places can I visit before or after grabbing coffee at Dunkin' in Forest Hills?
Nearby you can visit Flawless Nail and Spa for relaxation, Painting with a Twist for an art experience, or the Gourmet Bakery & Deli for additional dining options.
Where can I find nearby health and wellness services close to Dunkin' in Forest Hills?
Close to Dunkin', you can find Metropolitan Acupuncture, MOTION Sports Medicine clinics on Metropolitan Avenue and Forest Hills, and Malik Eye Care for various health services.
Are there convenient financial services near Dunkin' in Forest Hills?
Yes, Santander Bank US - ATM and LibertyX Bitcoin ATM are nearby for your banking needs.
What payment methods does Dunkin' in Forest Hills accept?
They accept both debit and credit card payments.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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