Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Forest Hills, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on customer service is mixed; some staff are praised for being friendly and efficient, while others are criticized for rudeness and poor training.
Food Quality
Several customers reported issues with food quality, including stale items and incorrect orders, while others enjoyed fresh and tasty options.
Cleanliness
The store is generally noted for being clean, although some reviews mention unsanitary practices.
Staff Training
There are concerns about staff training, with multiple reviews indicating that new employees struggle with order accuracy and customer service.
Speed of Service
Many customers appreciate the quick service, especially during busy hours, although some experienced delays.
RR
Rod Rodriguez
Oct 15, 2025
1.0
Am pisses 😤 I use my app and needed to scan . They rushed to take my money and didn't scan. Am upset whats the rush. Its happening in other location too
MA
Mi Arti
Sep 21, 2025
1.0
Нет туалета
ES
eva s
Sep 21, 2025
1.0
Just this morning I made a pick up order and was sold old, stale, moldy tasting munchkins. Disgusting. Discard old food!!!! Before you make someone sick !!!
BR
Benny Roman
Sep 11, 2025
5.0
This dunkin is one of the view that takes care of their customers really well. Im greeted everytime I come in there. And Poly always is great. She remembers my order n has it ready before I get to the register. The other workers are great as well
BG
Bruce Grossman
Sep 9, 2025
5.0
Each morning my visit is a positive experience. The store is a quick and reliable option for drinks and breakfast. Their coffee is always hot and high quality, and their food is prepared perfectly by the staff. Their prices are reasonable compared to other coffee chains.
The morning staff especially Noor, Poly, and Sayeda always greet me with a smile. They work together and are well trained. They are very helpful and friendly not only with me, but all the customers. The store is very clean and always well stocked. Service is always quick and the food and donuts always fresh!
What are the regular operating hours of Dunkin' at 9712 Metropolitan Ave in Forest Hills, NY?
Dunkin' is open Monday through Friday from 5:00 AM to 9:30 PM, Saturday from 5:30 AM to 9:30 PM, and Sunday from 6:00 AM to 9:30 PM.
Can I order Dunkin' products for delivery or pickup at the Forest Hills location?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What kind of food and beverages does Dunkin' serve?
Dunkin' serves coffee, espresso, donuts, breakfast sandwiches, tea, and more, catering to breakfast, lunch, and brunch needs.
Are there any seasonal or special drinks available currently at Dunkin' in Forest Hills?
Yes, during the holiday season, they offer new items like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
How can I order ahead to have a quick grab-and-go experience at this Dunkin' location?
You can order ahead using the Dunkin' mobile app available on both iOS and Android, or order online through their website for fast service.
Does this Dunkin' location have a drive-thru service?
No, this particular Dunkin' location does not have a drive-thru.
What nearby places can I visit before or after grabbing coffee at Dunkin' in Forest Hills?
Nearby you can visit Flawless Nail and Spa for relaxation, Painting with a Twist for an art experience, or the Gourmet Bakery & Deli for additional dining options.
Where can I find nearby health and wellness services close to Dunkin' in Forest Hills?
Close to Dunkin', you can find Metropolitan Acupuncture, MOTION Sports Medicine clinics on Metropolitan Avenue and Forest Hills, and Malik Eye Care for various health services.
Are there convenient financial services near Dunkin' in Forest Hills?
Yes, Santander Bank US - ATM and LibertyX Bitcoin ATM are nearby for your banking needs.
What payment methods does Dunkin' in Forest Hills accept?