Dunkin'

3.3
411 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Forest Hills, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
100-05 Queens Blvd, Forest Hills, NY
11375, United States

Hours

Reviews

3.3
411 reviews
5 stars
150
4 stars
71
3 stars
56
2 stars
35
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service, with several instances of staff being unhelpful or disrespectful.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, both for in-store and app orders, leading to customer frustration.

Food Quality

Customers expressed dissatisfaction with the quality of food, particularly stale donuts and poorly prepared items.

Cleanliness

The store was noted to be messy and in need of better upkeep, with complaints about napkins and trash on the floor.

Service Speed

Several reviews mentioned slow service, especially during busy hours, contributing to long wait times.
  • DB
    Desiree Bailon
    Sep 10, 2025
    4.0
    La atención fue buena, solo que había 1 sola persona por lo cual la atención fue un poco lenta pero del resto, genial!
  • RR
    Relentless
    Aug 18, 2025
    1.0
    I don’t write reviews but I’m writing one because the guy with the glasses, “Lincoln”, is very rude and makes customers uncomfortable to order because he seems mad every time you order. If you don’t want to work somewhere then don’t work there.
  • BB
    Benny Blanco
    Aug 1, 2025
    1.0
    The worst customer service I ever seen they just let you stand there like you dont exist.
  • GB
    Gary Berger
    Oct 17, 2017
    1.0
    Ordered decaf coffee, they decided to top it off with regular coffee without asking me!! Counter person tried to lie about it first!

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Forest Hills, NY?

Dunkin' is open from 4:30 AM to 10:00 PM Monday through Friday, and from 5:00 AM to 10:00 PM on weekends.

Does Dunkin' in Forest Hills offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.