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Domino's Pizza

3.1
(339 reviews)

Business Details

9614 Metropolitan Ave, Forest Hills, NY
11375, United States
(718) 793-2024
http://www.dominos.com/?utm_campaign=menutest

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Forest Hills? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 9614 Metropolitan Ave .

Location

Domino's Pizza
9614 Metropolitan Ave, Forest Hills, NY
11375, United States

Hours

Reviews

3.1
339 reviews
5 stars
134
4 stars
41
3 stars
14
2 stars
10
1 star
140

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant delays in delivery, with orders marked as delivered before they actually arrived, leading to frustration and dissatisfaction.

Customer Service

Many reviews highlighted poor customer service, including rude staff, unhelpful responses, and difficulty in reaching the store for assistance.

Food Quality

Several customers complained about the quality of food, mentioning issues such as cold, burnt, or incorrect orders, as well as missing items.

Management Problems

Reviews indicated a lack of effective management, with reports of unprofessional behavior from staff and mismanagement of orders.
  • IA
    Inaaya Alam
    Jan 23, 2026
    1.0
    HORRIBLE MANAGEMENT!!!!! We placed our order at 5:30pm, at 6:40 the tracker was on its way ( they also kept delaying the time of delivery), at 6:50 it said order completed, when the tracker of the driver showed he was still outside the store. we called the restaurant and stayed on hold on the line for about 10 minutes until i was finally connected with a very impatient, sassy and disrespectful worker. Who kept telling me to wait 10 minutes because the driver had just left ( the order marked as completed 15 minutes before and the driver had just left the store). the food arrived at 7:25 delivered by a sweet guy who apologized for the delay. this is just appalling time management and service, never ordering from this store again. It took 2 hours to deliver a medium pizza and cheesy bread to a house that was 10 minutes away from the store, at that point i could have just go there in the bus myself.
  • JC
    Jeff Clark
    Jan 18, 2026
    1.0
    Ordered through the Domino’s app and had one of the worst delivery experiences ever. The order showed as “delivered” just 15 minutes after I placed it, but nothing was at my door. I went downstairs and checked the building entrance too — nothing. I called the store and was told the driver was “on the way.” I waited another 30 minutes, still no food, no calls, no messages. When I called again, a guy answered, spoke in a language I didn’t understand, then switched to English said the order had already been delivered. When I told him I never received anything, he became aggressive and rude. He claimed the driver delivered it to my floor, which is clearly a lie. My building has a locked gate and you cannot get to my floor without calling me to unlock the entrance. When I asked him how the driver even got inside without the code, he suddenly got mad — because he clearly realized I had caught him lying. He then started using very offensive language and said it was my fault, which makes absolutely no sense. When I pressed again about how the driver got in or knew the entry code, he just hung up on me. After that, the store never picked up my calls again. I later saw multiple Google reviews describing the exact same issue. Honestly, it feels like the driver might be taking the orders for themselves and just marking them as delivered. This seriously feels like a scam — taking orders, marking them as delivered, and then blaming neighbors or customers. Completely unacceptable. Avoid this location if you don’t want to waste your money.
  • YL
    Yuching Lin
    Jan 18, 2026
    1.0
    The delivery order did not go through, yet they stated that it was delivered. This is not correct. When I called to report the missing order, the representative ended the call without providing assistance.
  • JG
    Jenia Goeloe
    Dec 31, 2025
    1.0
    I ordered a pizza and bread bites I received it it’s is burnt and freezing cold I called to report it the person told me how is that possible and hung up the phone on me. The driver did not have the food in a bag and it’s freezing outside. The food is inedible and they refused to help me
  • FM
    Francisco Medina
    Dec 25, 2025
    1.0
    This pizza was horrible. They don’t put sauce in the pizza bad bad pizza.

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Forest Hills offer?

Domino's Pizza in Forest Hills offers Specialty Pizzas and the option to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the delivery hours for Domino's Pizza at 9614 Metropolitan Ave?

Delivery is available daily from 10:30 AM to 1:00 AM, except on Fridays and Saturdays when it extends to 2:00 AM.

Brand Certified Facts from Domino's Pizza

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Certified March 01, 2026Yext Knowledge Graph
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